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Assistant Dispatch Manager Jobs (NOW HIRING)

CalPortland

Dispatch Manager

Escondido, CA

$90K - $115K/yr

Manage time effectively, meet personal goals and work effectively with other members of the dispatch team * Assist order takers and scheduler with delivery times to maximize efficiency at all plants

CalPortland

Dispatch Manager

Escondido, CA · On-site

$90K - $115K/yr

Manage time effectively, meet personal goals and work effectively with other members of the dispatch team * Assist order takers and scheduler with delivery times to maximize efficiency at all plants

CalPortland

Dispatch Manager

Escondido, CA

$90K - $115K/yr

Manage time effectively, meet personal goals and work effectively with other members of the dispatch team * Assist order takers and scheduler with delivery times to maximize efficiency at all plants

Midco

Dispatch Manager

West Fargo, ND · On-site

As a Dispatch Manager, you will lead and manage dispatch activities, including scheduling work ... Seek innovative and proactive solutions to assist field technicians and managers with improving ...

M HOLDING CO

DISPATCH MANAGER

Phoenix, AZ · On-site

Responsibilities include, but are not limited to, the following: * Assist in overseeing timely ... Run and manage the Missing Ticket Report * Ensure that the Dispatch report is updated daily. * Work ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... assist with hiring, or any other driver/truck needs that arise. Estimated 20% of travel. Required ...

The Staff Pad

Dispatch Manager

Chicago, IL

... Dispatch Manager for it's Chicago, IL location. In this role you will be responsible to schedule ... What You'll Do Key Responsibilities Confirm scheduled delivery and collection details Assist with ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... assist with hiring, or any other driver/truck needs that arise. Estimated 20% of travel. Required ...

The Staff Pad

Dispatch Manager

Chicago, IL

$70K - $71K/yr

... Dispatch Manager for it's Chicago, IL location. In this role you will be responsible to schedule ... Confirm scheduled delivery and collection details * Assist with daily trucking route and schedule ...

Transdev

Lead Dispatcher

Dallas, TX · On-site

$22.50 - $26.94/hr

Support employees and drivers with internal and external requests. * Assist Dispatch Manager with resolving problems and requests. * Prioritize calls based on importance and urgency. * Assist with ...

Transdev

Lead Dispatcher

Dallas, TX

$22.50 - $26.94/hr

Support employees and drivers with internal and external requests. * Assist Dispatch Manager with resolving problems and requests. * Prioritize calls based on importance and urgency. * Assist with ...

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Assistant Dispatch Manager information

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$31K

$57.8K

$104.5K

How much do assistant dispatch manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for assistant dispatch manager in the United States is $57,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does an assistant dispatch manager do?

An Assistant Dispatch Manager supports the Dispatch Manager in overseeing the daily operations of a dispatch department, which is responsible for scheduling and coordinating the movement of vehicles, goods, or personnel. They help manage dispatch staff, ensure timely and efficient deliveries, resolve logistical issues, and maintain communication with drivers and clients. Their role often includes monitoring performance, ensuring compliance with safety regulations, and assisting in training new dispatchers.

What are some common challenges faced by assistant dispatch managers, and how can they be overcome?

Assistant Dispatch Managers often face challenges such as coordinating communication between drivers and clients, managing last-minute schedule changes, and ensuring timely deliveries despite unforeseen delays. Effective problem-solving skills and the ability to remain calm under pressure are crucial. Building strong relationships with team members and drivers, utilizing dispatch software efficiently, and maintaining clear communication channels can help overcome these challenges and keep operations running smoothly.

What is the difference between Assistant Dispatch Manager vs Dispatch Coordinator?

AspectAssistant Dispatch ManagerDispatch Coordinator
CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, overseeing dispatch operations and team coordinationOffice or field setting, coordinating daily dispatch activities and communication
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, courier services, freight companies
Search & Comparison IntentUnderstanding managerial support roles in dispatchDay-to-day dispatch coordination and communication tasks

The Assistant Dispatch Manager typically has a supervisory role, supporting dispatch operations and managing staff, while the Dispatch Coordinator focuses on coordinating daily dispatch activities and communication. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and level of oversight.

Is assistant dispatch manager a stressful job?

The assistant dispatch manager role can be stressful due to the need to coordinate schedules, manage urgent requests, and ensure timely deliveries. It often requires strong organizational skills, multitasking, and the ability to handle high-pressure situations, especially during peak times or emergencies.

What are the key skills and qualifications needed to thrive as an assistant dispatch manager, and why are they important?

To thrive as an Assistant Dispatch Manager, you need a solid understanding of logistics, scheduling, and transportation management, often supported by relevant experience or a degree in business or supply chain. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and resolving issues quickly. These skills and qualities ensure efficient operations, timely deliveries, and effective team leadership in a fast-paced environment.
What cities are hiring for Assistant Dispatch Manager jobs? Cities with the most Assistant Dispatch Manager job openings:
What are the most commonly searched types of Dispatch Manager jobs? The most popular types of Dispatch Manager jobs are:
What states have the most Assistant Dispatch Manager jobs? States with the most job openings for Assistant Dispatch Manager jobs include:
Assistant Dispatch Manager jobs near you
Infographic showing various Assistant Dispatch Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,765 per year, or $27.8 per hour.

Assistant Dispatch Manager

My City Transportation

Baltimore, MD • On-site

$60K - $65K/yr

Full-time

Posted 13 days ago

Job description

MyCity Transportation is seeking an Assistant Dispatch Manager for a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills.

Job Responsibilities:

  • Manages and coordinates technical workforce job completion.
  • Customer complaint resolution.
  • Obtain daily service disruptions in Excel Workbook.
  • Oversee improvement in customer satisfaction and dispatch satisfaction.
  • Maintain a professional demeanor and appearance.
  • Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management.
  • Provide subordinate coaching and assistance when required.
  • Communicate with Management as needed to maximize efficiency and resolve issues.
  • Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees.
  • Interviews applicants; Handles employee grievances and complaints.
  • Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner.
  • Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized.
  • Fill in as a Dispatcher when required.
  • Recommend promotions.
  • Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance.

Talent Requirements:

  • College Degree in Business Management or Administration or will have degree within the next six (6) months.
  • Ability to manage multiple projects while managing 7 day/week operations.
  • At least three (3) to five (5) years successful supervisory experience preferred.
  • Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department.
  • Ability to learn and demonstrate efficiency in the use of Trapeze.
  • Strong customer service skills.
  • Ability to work independently and follow directions.
  • Ability to adapt and remain flexible in a dynamic environment.

Apply