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Assistant Dispatch Manager Jobs (NOW HIRING)

Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor with administrative tasks and customer engagement to ensure that Transdev is ...

Dispatch

Conway, SC ยท On-site

Position Summary The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to ...

Dispatch

Conway, SC ยท On-site

Position Summary The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to ...

Manage daily transportation operations using GPS, dispatch, and communication systems. * Coordinate ... Provide professional customer service to passengers and client representatives. * Assist with trip ...

Manage daily transportation operations using GPS, dispatch, and communication systems. * Coordinate ... Provide professional customer service to passengers and client representatives. * Assist with trip ...

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Assistant Dispatch Manager information

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$31K

$57.8K

$104.5K

How much do assistant dispatch manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for assistant dispatch manager in the United States is $57,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does an Assistant Dispatch Manager do?

An Assistant Dispatch Manager supports the Dispatch Manager in overseeing the daily operations of a dispatch department, which is responsible for scheduling and coordinating the movement of vehicles, goods, or personnel. They help manage dispatch staff, ensure timely and efficient deliveries, resolve logistical issues, and maintain communication with drivers and clients. Their role often includes monitoring performance, ensuring compliance with safety regulations, and assisting in training new dispatchers.

What are some common challenges faced by Assistant Dispatch Managers, and how can they be overcome?

Assistant Dispatch Managers often face challenges such as coordinating communication between drivers and clients, managing last-minute schedule changes, and ensuring timely deliveries despite unforeseen delays. Effective problem-solving skills and the ability to remain calm under pressure are crucial. Building strong relationships with team members and drivers, utilizing dispatch software efficiently, and maintaining clear communication channels can help overcome these challenges and keep operations running smoothly.

What is the difference between Assistant Dispatch Manager vs Dispatch Coordinator?

AspectAssistant Dispatch ManagerDispatch Coordinator
CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, overseeing dispatch operations and team coordinationOffice or field setting, coordinating daily dispatch activities and communication
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, courier services, freight companies
Search & Comparison IntentUnderstanding managerial support roles in dispatchDay-to-day dispatch coordination and communication tasks

The Assistant Dispatch Manager typically has a supervisory role, supporting dispatch operations and managing staff, while the Dispatch Coordinator focuses on coordinating daily dispatch activities and communication. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and level of oversight.

What are the key skills and qualifications needed to thrive as an Assistant Dispatch Manager, and why are they important?

To thrive as an Assistant Dispatch Manager, you need a solid understanding of logistics, scheduling, and transportation management, often supported by relevant experience or a degree in business or supply chain. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and resolving issues quickly. These skills and qualities ensure efficient operations, timely deliveries, and effective team leadership in a fast-paced environment.
More about Assistant Dispatch Manager jobs
What cities are hiring for Assistant Dispatch Manager jobs? Cities with the most Assistant Dispatch Manager job openings:
What are the most commonly searched types of Dispatch Manager jobs? The most popular types of Dispatch Manager jobs are:
What states have the most Assistant Dispatch Manager jobs? States with the most job openings for Assistant Dispatch Manager jobs include:
What job categories do people searching Assistant Dispatch Manager jobs look for? The top searched job categories for Assistant Dispatch Manager jobs are:
Infographic showing various Assistant Dispatch Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,765 per year, or $27.8 per hour.

Wildland Firefighter (Fire Dispatching) (Assistant Dispatch Center Manager)

Office of the Secretary of the Interior

Bishop, CA โ€ข On-site, Remote

$72K - $95K/yr

Full-time

Posted 16 days ago


Job description

Summary
This is a Direct-Hire advertisement. Veterans preference is not applicable to this advertisement. Learn more about this authority at: Direct Hire Authority
This Wildland Firefighter (Fire Dispatching) (Assistant Dispatch Center Manager) position is with the US Wildland Fire Service, GW-0456-9 working in the following location(s):
  • Bishop, California
  • Porterville, California

Learn more about this agency
Duties
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As a Wildland Firefighter (Fire Dispatching) (Assistant Dispatch Center Manager) your duties will include but are not limited to the following:
  • Establishes priorities, allocates resources and supervises the mobilization, demobilization, and reassignment of wildland fire suppression resources within the local, geographic, and national area.
  • Manages fuels, weather, and intelligence data.
  • Coordinates aircraft flight following. Ensures safe and efficient practices are followed.
  • Develops, implements, and updates Dispatch Operations Guide, Expanded Dispatch Plans, etc.
  • Provide day-to-day operations technical direction. Plans work, assigns work, provides employee performance input.

Requirements
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Conditions of employment
Must be a U.S. Citizen or National.
Suitability for Federal employment, as determined by background investigation.
Direct Deposit Required.
You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
This position requires the incumbent to operate a government (or private) motor vehicle as part of their official duties. Selectee must hold and maintain a valid state driver's license throughout their employment in this position.
Official U.S. Wildland Fire Service uniform is required.
A condition of employment for accepting this position, you will be required to serve a [1-year probationary period OR 2-year trial period] during which your fitness and whether your continued employment advances the public interest will be evaluated.
Individuals assigned male at birth after 12-31-59 must be registered for the Selective Service. To verify registration visit SSS.gov.
You must be 18 years of age or older to be assigned to a hazardous position.
You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
Qualifications
In order to qualify for this position you must possess the Minimum Qualification requirements listed below.
Selective Placement Factor(s): This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified.
This is an administrative position in an organization having a firefighting mission and is in an established career path. Prior firefighting experience, as gained by substantial service in a primary firefighter position or equivalent experience outside the Federal Government is a MANDATORY PREREQUISITE for incumbents of this position.
Applicants must have documented prior primary firefighting experience, with substantial service defined as either:
  • At least one full fire season working in a primary wildland firefighting role (e.g., Engine Crew, Fire Effects Crew, Prescribed Fire/Fuels Crew, Hand Crew, Helitack Crew, Hotshot Crew, Smokejumper, Wildland Fire Modules or Fire Suppression Crews, etc.) with a federal, state, tribal, local, or private-sector organization; OR
  • At least 14 days of on-the-ground fireline experience (cumulative or consecutive).

Prior primary wildland fire experience must be clearly documented in your resume.
Note: an IQCS Master Record or equivalent document will not be used to determine or calculate prior primary wildland fire experience eligibility for this requirement.
This position has been identified as one of the key fire management positions under the Interagency Fire Program Management (IFPM) Standard. This position has been categorized as an Initial Attack Lead Dispatcher/Assistant Center Manager and requires selectee to meet the minimum qualification standards for IFPM prior to being placed into the position. Detailed information regarding IFPM positions can be found here: Interagency Fire Program Management (IFPM). To meet IFPM requirements, you must have possessed all of the following National Wildfire Coordinating Group (NWCG) incident management qualifications and training requirements to be considered eligible for this position (currency not required at time of referral, but may be required to obtain and maintain currency if selected):
  • Expanded Dispatch Support Dispatcher (EDSD)

In addition to the requirements described above, the following additional experience is required.
Only experience and education obtained by 07/13/2026 will be considered.
Credit will be given for all appropriate qualifying experience. Please be sure to include this information in your resume. No assumptions will be made about your experience.
Minimum Qualification
If you are current or former federal employee who held a competitive or excepted appointment, your resume must show that you have one (1) year of specialized experience equivalent to at least the GW-7 grade level. Examples of relevant work experience include: Performing wildland fire dispatch operations; processing resource orders; mobilizing and demobilizing personnel, equipment, supplies, and aviation resources; maintaining incident information and resource status; collecting and disseminating weather and intelligence information; providing support to wildland fire, prescribed fire, aviation, and all-hazard incidents; utilizing dispatch and incident management systems; assisting with workforce scheduling and staffing coordination; and troubleshooting routine computer, telecommunications, software, and network connectivity issues affecting dispatch center operations.
If you have never been a federal employee or are not currently serving in a competitive or excepted appointment, your resume must show that you have one (1) year of specialized experience equivalent to at least the GW-8 grade level. Examples of relevant work experience include: Coordinating, directing, or evaluating wildland fire dispatch operations; providing technical guidance, training, or leadership to dispatch personnel; managing resource mobilization and demobilization activities; coordinating aviation operations; developing or implementing dispatch operating procedures, mobilization guides, and preparedness plans; developing, coordinating, or administering employee work schedules and staffing plans to ensure operational readiness; analyzing operational information to support incident decision-making; troubleshooting and resolving technical issues involving dispatch systems, telecommunications equipment, computer hardware and software, radio systems, and network connectivity; and collaborating with multiple agencies and cooperators to support emergency response activities.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
*Applicants must meet all minimum qualification requirements for the position of interest by the closing date of the Job Announcement.
Secondary Firefighter Retirement Coverage - Applicants for this secondary administrative fire fighter position under the provisions of 5 U.S.C. 8336 (c) (CSRS) and 5 U.S.C. 8412 (d), must possess knowledge of the principles, methods, and techniques of wildland firefighting as demonstrated by direct wildland firefighting experience. In order to receive credit, you must provide a written description of your experience in wildland firefighting. Education without hands-on wildland firefighting experience does not meet this requirement. Periods of wildland firefighting experience, gained through militia and rural fire departments, can also be credited. Wildland fire is defined as any non-structure fire that occurs in the wildland. Two distinct types of wildland fire have been defined and include wildfire and prescribed fires as follows: Wildfire: Unplanned ignitions or prescribed fires that are declared wildfires. Prescribed Fires: Planned ignitions. This description includes only fire line experience on a Prescribed Fire; it does not include experience in the planning stages. Prescribed fire experience must be supplemented by fire suppression experience in order to be creditable as previous wildland firefighting experience.
Physical Demands: The work involves long hours of sitting, intense concentration, and working at peak proficiency/intensity levels with irregular breaks and mealtimes. Must be able to cope with the pressure of meeting timeframes and changing priorities. Mental concentration and accuracy are required. Vehicle and aircraft travel associated with field visits and other administrative travel may be required. Ability to remain calm under urgent and frequently changing conditions.
Working Conditions: Work is performed primarily in an office setting. During peak activity, increased radio traffic, numerous ringing phones, and conversations result in high noise levels, which require a high level of concentration to perform duties. The duties of this position create a highly stressful environment during peak activity, requiring the ability to keep calm in emergency situations.
Education
Education may not be used for this position.
Additional information
Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. These programs apply to employees who have been involuntarily separated from a federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements) for the position with a score of 85 or above on the assessment questionnaire, and be able to perform the duties of the position upon entry. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
The RPL is the mechanism agencies use to give reemployment consideration to their former competitive service employees separated by a RIF or who have fully recovered from a compensable injury after more than one year. If you are currently on an RPL, you may be given priority consideration.
No PCS entitlements authorized
This position is suitable for telework only in an emergency or natural disaster.
One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Wildland Fire Service offices in the local commuting area.
The USWFS provides reasonable accommodations to applicants with disabilities. Please visit USAJOBS Help Center | Reasonable accommodation policy if you need a reasonable accommodation for any part of the application and hiring process.
Probation/Trial Period Con't: The [probationary or trial] period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your [probationary period -OR- trial period] your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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