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Assistant Dispatch Manager Jobs in Tennessee (NOW HIRING)

Support the Operations Manager in achieving all site, dispatch, and office needs. Responsible for ... May assist with safety training and communication programs. * Backup driver, order pulling ...

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

... dispatch software. • Communicate service updates to management and client contacts. Road Supervision: • Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in ...

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

... dispatch software. • Communicate service updates to management and client contacts. Road Supervision: • Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in ...

Effectively communicate with drivers, clients, vendors and employees. * Assist Operations Manager with planning and budget process. * Other duties as assigned. Other Skills & Abilities * Problem ...

Administrative Assistant

Knoxville, TN · On-site

$17.25 - $23.25/hr

Your work keeps the office organized, compliant, and running smoothly while supporting dispatch, management, and field operations. Position Summary The Administrative Assistant I supports daily ...

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Assistant Dispatch Manager information

What does an assistant dispatch manager do?

An Assistant Dispatch Manager supports the Dispatch Manager in overseeing the daily operations of a dispatch department, which is responsible for scheduling and coordinating the movement of vehicles, goods, or personnel. They help manage dispatch staff, ensure timely and efficient deliveries, resolve logistical issues, and maintain communication with drivers and clients. Their role often includes monitoring performance, ensuring compliance with safety regulations, and assisting in training new dispatchers.

What are the key skills and qualifications needed to thrive as an assistant dispatch manager, and why are they important?

To thrive as an Assistant Dispatch Manager, you need a solid understanding of logistics, scheduling, and transportation management, often supported by relevant experience or a degree in business or supply chain. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and resolving issues quickly. These skills and qualities ensure efficient operations, timely deliveries, and effective team leadership in a fast-paced environment.

What are some common challenges faced by assistant dispatch managers, and how can they be overcome?

Assistant Dispatch Managers often face challenges such as coordinating communication between drivers and clients, managing last-minute schedule changes, and ensuring timely deliveries despite unforeseen delays. Effective problem-solving skills and the ability to remain calm under pressure are crucial. Building strong relationships with team members and drivers, utilizing dispatch software efficiently, and maintaining clear communication channels can help overcome these challenges and keep operations running smoothly.

What is the difference between Assistant Dispatch Manager vs Dispatch Coordinator?

AspectAssistant Dispatch ManagerDispatch Coordinator
CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, overseeing dispatch operations and team coordinationOffice or field setting, coordinating daily dispatch activities and communication
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, courier services, freight companies
Search & Comparison IntentUnderstanding managerial support roles in dispatchDay-to-day dispatch coordination and communication tasks

The Assistant Dispatch Manager typically has a supervisory role, supporting dispatch operations and managing staff, while the Dispatch Coordinator focuses on coordinating daily dispatch activities and communication. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and level of oversight.

What cities in Tennessee are hiring for Assistant Dispatch Manager jobs?

Cities in Tennessee with the most Assistant Dispatch Manager job openings:

Wildland Firefighter (Assistant Dispatch Center Manager)

U.S. Department of Agriculture (USDA)

Cleveland, TN • On-site

$67K/yr

Full-time

Posted 8 days ago


United States Department Of Agriculture rating

7.8

Company rating: 7.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

455th of 853 rated public administrative organizations


Job description

These positions will be located at a USDA Forest Service Unit.
These positions serve as an Assistant Dispatch Center Manager located in an interagency dispatch center that is part of a fire organization.
See ADDITIONAL INFORMATION for the Regional contacts.Qualifications:In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's Federal Wage System Qualifications Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
Specialized Experience Requirement:
For the GW-08: Applicants must have one year of specialized experience equivalent to at least the GW-07 grade level in the Federal service; OR two full years (36 semester/54 quarter hours) of successfully completed graduate level education or master's degree if the coursework is directly related to the work of the position (such as forestry, range management, agriculture); OR combinations of graduate level education that is directly related to the position (in excess of 18 semester/27 quarter hours) and specialized experience. The education must have been obtained in an accredited college or university.
Examples of specialized experience may include: Prioritizing distribution of aid, supplies, and equipment in cases of simultaneous wildland fire incidents. Maintaining and assisting in developing dispatching guides, staffing and action guides, mobilization plans, Haz-Mat response/spill plans, fire management plans, directives, and/or reference materials. Coordinating exchanges of information with other federal agencies as well as municipal and state fire and law enforcement agencies.
For the GW-09: Applicants must have one year of specialized experience equivalent to at least the GW-08 grade level in the Federal service; OR two full years (36 semester/54 quarter hours) of successfully completed graduate level education or master's degree if the coursework is directly related to the work of the position (such as forestry, range management, agriculture); OR combinations of graduate level education that is directly related to the position (in excess of 18 semester/27 quarter hours) and specialized experience. The education must have been obtained in an accredited college or university.
Examples of specialized experience may include: Performing dispatch duties such as coordinating ground and air transportation and determining the nature of the resources needed including personnel, equipment, and services required to respond to varying levels of crisis. Assisting in preparing cost and budgetary data for comparative analysis, flight justification, payment documents, and flight plans for contract and on-call personnel. Assisting in implementing and maintaining mobilization plans, emergency and disaster plans, and dispatch policies and procedures. Assisting in evaluating and coordinating operational situations to ensure the distribution of adequate resources.
Selective Placement Factors:
Successfully completed the Primary NWCG Core Requirement of Expanded Dispatch Support Dispatcher (EDSD).
Interagency Fire Program Management (IFPM) and Forest Service - Fire Program Management (FS-FPM) qualifications must be met by the time of selection. Most recent IQCS master record and/or signed Agency Certified task book must be attached to your application. If you are selected, you may be required to submit an updated IQCS master record or signed Agency Certified task book as proof of attainment of IFPM requirements prior to a final verbal offer.
In order to be considered for this position, copies of your Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor for this position MUST be attached to your application. Red cards are not acceptable documentation. Currency Requirement: Required to maintain currency once hired into the position. Currency of NWCG qualifications is not required for selection. If not currently qualified, the applicant must provide documented evidence that they have been fully qualified in the past, and are able to regain currency within one year of being hired. Failure to provide this documentation will result in disqualification.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
FIREFIGHTER RETIREMENT COVERAGE: This is a secondary firefighter position under 5 USC 8336 (CSRS) and 8412(d) (FERS). Prior wildland firefighting experience is required. There is no age limit for entry into secondary positions. Firefighter retirement coverage of the incumbent depends upon his or her individual work history.
To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.Education:See QUALIFICATIONS section for education requirements.Employment Type: OTHER

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