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Assistant Dispatch Manager Jobs in Chicago, IL (NOW HIRING)

AMF Driver Services

Dispatch Manager

Alsip, IL · On-site

$68K/yr

The Dispatch Manager leads and manages the day-to-day operation of multiple operations/locations ... Setting clear expectations. * Assist with preparing and dispatching orders to the carrier.

ACERTUS

Dispatch Manager

Alsip, IL · On-site

$68K/yr

The Dispatch Manager leads and manages the day-to-day operation of multiple operations/locations ... Setting clear expectations. * Assist with preparing and dispatching orders to the carrier.

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

Lead, manage, and supervise the Flatbed Dispatch Team . * Monitor daily truck performance, revenue ... Negotiate rates and assist dispatchers with difficult or high-value loads. * Monitor dispatcher ...

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

Lead, manage, and supervise the Flatbed Dispatch Team . * Monitor daily truck performance, revenue ... Negotiate rates and assist dispatchers with difficult or high-value loads. * Monitor dispatcher ...

olt

Dispatch Supervisor

Berkeley, IL

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

olt

Dispatch Supervisor

Berkeley, IL

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

Odyssey

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and ... Directly supervise assigned Class A drivers and provide ongoing guidance and support. * Assist with ...

Pace Suburban Bus

Dispatcher and Supervisor

Waukegan, IL · On-site

$50K - $110K/yr

Dispatch functions include: * IBS supervision and coordination of bus routes and Bus Operators ... assist public transportation in the six-county northeastern Illinois area consisting of Cook ...

Transdev

Performance Manager-Operations

Lombard, IL · On-site

$104K - $130K/yr

Leadership experience as an Assistant General Manager, General Manager, Regional Director of Operations, Dispatch Manager, Safety Manager, or similar operational leadership role. Knowledge, Skills ...

Transdev

Performance Manager-Operations

Lombard, IL · On-site

$104K - $130K/yr

Leadership experience as an Assistant General Manager, General Manager, Regional Director of Operations, Dispatch Manager, Safety Manager, or similar operational leadership role. Knowledge, Skills ...

MV Transportation

Road Supervisor

Chicago, IL

$25.93/hr

Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to ...

MV Transportation

Road Supervisor

Chicago, IL · On-site

$25.93/hr

Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to ...

MV Transportation

Road Supervisor

Chicago, IL · On-site

$25.93/hr

Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to ...

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Showing results 1-20

All JobsDispatch JobsAssistant Dispatch Manager JobsAssistant Dispatch Manager Jobs in Chicago, IL

Assistant Dispatch Manager information

See Chicago, IL salary details

$31.9K

$59.5K

$107.7K

How much do assistant dispatch manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for assistant dispatch manager in Chicago, IL is $59,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $70,600.00 per year, depending on experience, location, and employer.

What does an assistant dispatch manager do?

An Assistant Dispatch Manager supports the Dispatch Manager in overseeing the daily operations of a dispatch department, which is responsible for scheduling and coordinating the movement of vehicles, goods, or personnel. They help manage dispatch staff, ensure timely and efficient deliveries, resolve logistical issues, and maintain communication with drivers and clients. Their role often includes monitoring performance, ensuring compliance with safety regulations, and assisting in training new dispatchers.

What are the key skills and qualifications needed to thrive as an assistant dispatch manager, and why are they important?

To thrive as an Assistant Dispatch Manager, you need a solid understanding of logistics, scheduling, and transportation management, often supported by relevant experience or a degree in business or supply chain. Familiarity with dispatch management software, GPS tracking systems, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating teams and resolving issues quickly. These skills and qualities ensure efficient operations, timely deliveries, and effective team leadership in a fast-paced environment.

What are some common challenges faced by assistant dispatch managers, and how can they be overcome?

Assistant Dispatch Managers often face challenges such as coordinating communication between drivers and clients, managing last-minute schedule changes, and ensuring timely deliveries despite unforeseen delays. Effective problem-solving skills and the ability to remain calm under pressure are crucial. Building strong relationships with team members and drivers, utilizing dispatch software efficiently, and maintaining clear communication channels can help overcome these challenges and keep operations running smoothly.

What is the difference between Assistant Dispatch Manager vs Dispatch Coordinator?

AspectAssistant Dispatch ManagerDispatch Coordinator
CredentialsHigh school diploma; some roles prefer experience in logistics or managementHigh school diploma; experience in logistics or customer service often preferred
Work EnvironmentOffice setting, overseeing dispatch operations and team coordinationOffice or field setting, coordinating daily dispatch activities and communication
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, courier services, freight companies
Search & Comparison IntentUnderstanding managerial support roles in dispatchDay-to-day dispatch coordination and communication tasks

The Assistant Dispatch Manager typically has a supervisory role, supporting dispatch operations and managing staff, while the Dispatch Coordinator focuses on coordinating daily dispatch activities and communication. Both roles are essential in logistics and transportation industries, but they differ in responsibilities and level of oversight.

What are the most commonly searched types of Dispatch Manager jobs in Chicago, IL?

The most popular types of Dispatch Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Assistant Dispatch Manager jobs?

Cities near Chicago, IL with the most Assistant Dispatch Manager job openings:

Assistant Dispatch Manager jobs near you
Infographic showing various Assistant Dispatch Manager job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,506 per year, or $28.6 per hour.

Dispatch Manager

AMF Driver Services

Alsip, IL • On-site

$68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Dispatch Manager leads and manages the day-to-day operation of multiple operations/locations, while providing frequent and efficient communication with customers, drivers, and leadership.

Schedule: Monday-Friday, 8:00am-5:00pm

Compensation: $68,000-$75,000/year

Essential Duties:

  • Lead and manage multiple dispatch offices/operations to ensure orders are processed in a timely manner.
  • Ensure team members have the proper resources, training and tools to execute their job.
  • Address escalated question and resolve complex issues as they arise in a timely manner.
  • Coach the team for improved productivity.
  • Setting clear expectations.
  • Assist with preparing and dispatching orders to the carrier.
  • Utilization of KPI’s to drive results for the business.
  • Communicate with customers in a timely and effective manner via phone and email.
  • Personal responsibility to manage change.

Qualifications: 

  • This position requires a High School Diploma or equivalent.
  • Must have at least five years of experience in customer service.
  • Previous supervisory experience is preferred.
  • Previous logistics experience preferred.

Skills:

  • Proficient in Microsoft Office programs and other general office equipment.
  • Working knowledge of Zendesk is preferred.
  • Excellent communication skills, both verbally and in writing
  • Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
  • Ability to proactively research and resolve problems.
  • Strong leadership skills
  • Ability to prioritize and organize effectively.
  • Critical thinking with exceptional attention to detail.
  • Ability to build strong client relationships and deliver exceptional customer service.
  • Strong negotiation skills.
  • Knowledge of the vehicle logistics industry preferred.

At ACERTUS. we believe our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.

Medical, Dental, and Vision

Voluntary Life/Disability, Accident, Critical Illness, and Hospital Indemnity

Company Paid Basic Life and Long-Term Disability

Company Paid Time Off (PTO)

7 Company-Paid Holidays plus 1 Floating Holiday

401(k) with company match

Tuition Reimbursement, Financial wellness resources, Retirement planning, and legal services

Employee discount programs

Complimentary Grubhub+ membership

Casual dress code

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