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Assistant Center Manager Jobs in Florida (NOW HIRING)

State of Florida

Data Center Manager

Tallahassee, FL · On-site

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... Participate in performance evaluations of working managers and assist in aligning team priorities ...

MyFlorida

Data Center Manager

Tallahassee, FL · Hybrid

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... Participate in performance evaluations of working managers and assist in aligning team priorities ...

State of Florida

Data Center Manager

Tallahassee, FL · Hybrid

$158K/yr

Data Center Manager General Summary The Florida Legislature is seeking an experienced and ... Participate in performance evaluations of working managers and assist in aligning team priorities ...

Florida Legislature

Data Center Manager

Tallahassee, FL · On-site

$158K/yr

The Data Center Manager functions as a trusted second in command of operational activities, leading ... Participate in performance evaluations of working managers and assist in aligning team priorities ...

Florida Legislature

Data Center Manager

Tallahassee, FL · Hybrid

$68K - $149K/yr

The Data Center Manager functions as a trusted second in command of operational activities, leading ... assist in aligning team priorities, goals, and workload distribution Facilitate cross-team ...

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Assistant Center Manager information

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How much do assistant center manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant center manager in Florida is $15.48, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $17.40 per hour, depending on experience, location, and employer.

What does an assistant center manager do?

An Assistant Center Manager supports the Center Manager in overseeing daily operations at a facility, such as a fitness center, retail store, or service center. Their responsibilities often include supervising staff, ensuring excellent customer service, handling administrative tasks, and helping to meet business goals. They may also step in for the Center Manager when needed and assist with scheduling, inventory, and staff training. This role is vital for maintaining smooth operations and a positive environment for both employees and customers.

What are some common challenges faced by assistant center managers, and how can they be addressed?

Assistant Center Managers often juggle multiple responsibilities, including team supervision, customer service, and administrative tasks. A common challenge is balancing operational efficiency with employee engagement and customer satisfaction. Addressing these challenges involves strong organizational skills, proactive communication, and the ability to adapt quickly to changing priorities. Building a supportive team environment and maintaining open lines of communication with both staff and upper management are key to overcoming these hurdles.

What are the key skills and qualifications needed to thrive as an assistant center manager, and why are they important?

To thrive as an Assistant Center Manager, you need strong leadership, organizational, and customer service skills, often supported by experience in management or a related field. Familiarity with scheduling software, point-of-sale (POS) systems, and basic budgeting tools is typically required. Excellent communication, problem-solving abilities, and a collaborative attitude are soft skills that help you stand out in this role. These skills are essential to ensure smooth daily operations, high customer satisfaction, and effective team management within the center.

What is the difference between Assistant Center Manager vs Customer Service Supervisor?

AspectAssistant Center ManagerCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; some roles prefer associate's or bachelor's degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentRetail or service centers, overseeing daily operationsCustomer service departments, managing staff and customer interactions
Employer & IndustryRetail chains, banks, or service providersRetail, hospitality, or call centers
Common Search & ComparisonOperational support, team management, store performanceCustomer interactions, staff supervision, service quality

The Assistant Center Manager typically focuses on supporting daily operations, team management, and store performance, often working closely with the Center Manager. In contrast, a Customer Service Supervisor primarily oversees customer interactions, supervises staff, and ensures service quality. While both roles involve team oversight, the Assistant Center Manager has broader operational responsibilities within the center or store environment.

What are popular job titles related to Assistant Center Manager jobs in FL?

For Assistant Center Manager jobs in FL, the most frequently searched job titles are:

Assistant Center Manager jobs near you
Infographic showing various Assistant Center Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $32,189 per year, or $15.5 per hour.

Contact Center Assistant Manager (on-site) - Kendall

Educational Federal Credit Union

Miami, FL • On-site

Full-time

Posted 5 days ago

Job description

Job Summary:
The Contact Center Assistant Manager (CC Assistant Manager) is responsible for assisting in the day-to-day operations of the Member Contact Center team, serving as the primary point of escalation for staff. This role ensures operational efficiency, service excellence, compliance with regulations, and adherence to key performance metrics (SLAs, KPIs, sales goals, and attendance policies). The CC Assistant Manager also provides technical and procedural support, oversees dispute and fraud-related functions, and assists management in training, reporting, and continuous improvement efforts. This role also absorbs all responsibilities previously assigned to the Card Specialist/Administrator position and plays a key part in quality assurance monitoring for member interactions.
Duties & Responsibilities:
  • Serve as the primary liaison between staff and department manager, ensuring smooth communication and workflow.
  • Manage Special Handling requests, such as returned cards from USPS, branch-received card returns, or expedited card requests on Saturdays.
  • Perform Post Office Returned Cards Maintenance.
  • Work daily reports as assigned, such as AmpliFi Exception and incoming emails.
  • Support internal audits and regulatory compliance for high-risk transactions.
  • Review and approve override requests for fees, exception processing, and transaction disputes.
  • Monitor team performance, attendance, and key productivity metrics, identifying trends and improvement areas.
  • Ensure escalations are handled appropriately, resolving issues at the team level before reaching department management.
  • Assist in training initiatives, onboarding, and continuous improvement efforts, helping to develop staff expertise.
  • Research and resolve complex member inquiries and staff concerns, particularly those related to Visa credit/debit/ATM cards, lost/stolen cards, and authorization issues.
  • Perform daily JHA report monitoring, including Awards Rebates, Name Mismatch, and other Symitar-related reports.
  • Process and close Visa Loans, ensuring compliance with lending policies and fraud prevention protocols.
  • Monitor and execute overall fraud suppressions in Visa, working with fraud prevention teams to mitigate risks.
  • Manage and maintain appropriate levels of card inventory for the CU card programs, providing weekly updates on inventory levels.
  • Prepare and analyze Debit Card POS limit reports, ensuring proper risk controls are in place.
  • Review and manage minor accounts with ATM/Debit cards, ensuring account limits align with Student & Minor Services policies.
  • Process and approve PIN Mailer requests, ensuring secure and accurate distribution of PIN details.
  • Assume full ownership of all responsibilities previously held by the Card Specialist/Administrator role, including reporting, fraud controls, inventory management, and specialized card services.
  • Conduct quality assurance monitoring of calls, chats, and secure messages, evaluating service consistency, compliance, and member experience.
  • Perform other duties as assigned by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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