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Mall Manager Jobs (NOW HIRING)

Prime Outlets

Mall Management Trainee

Indianapolis, IN

$18.75 - $22.25/hr

The incumbent will assist the Mall Manager in identifying center objectives while learning how to translate those objectives into operations, marketing, leasing and other profit enhancing strategies.

Prime Outlets

Administrator, Marketing

Lake Grove, NY

$17.29 - $34.62/hr

Smith Haven Mall PRIMARY PURPOSE: The MarketingAdministrator works closely with the Director of Marketing/Business Development, Office Administrator, and the Mall Manager in the development and ...

Prime Outlets

Administrator, Marketing

Wrentham, MA

$17.29 - $34.62/hr

The MarketingAdministrator works closely with the Director of Marketing/Business Development, Office Administrator, and the Mall Manager in the development and implementation of mall marketing ...

Prime Outlets

Marketing Administrator

Braintree, MA

$14.50 - $29.15/hr

The MarketingAdministrator works closely with the Director of Marketing/Business Development, Office Administrator, and the Mall Manager in the development and implementation of mall marketing ...

Prime Outlets

Administrator, Marketing

Mission Viejo, CA

$17.29 - $34.62/hr

The MarketingAdministrator works closely with the Director of Marketing/Business Development, Office Administrator, and the Mall Manager in the development and implementation of mall marketing ...

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Mall Manager information

See salary details

$44K

$52.5K

$59.5K

How much do mall manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for mall manager in the United States is $52,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What does a mall manager do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a mall manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What are some common challenges faced by mall managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

How much does a mall manager make?

A mall manager's average salary typically ranges from $50,000 to $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. Many mall managers also oversee staff, budgets, and leasing activities, often requiring strong organizational and communication skills.

How much does a mall manager of a mall make?

A mall manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, and maintenance, often requiring strong organizational and communication skills.
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Mall Manager jobs near you
Infographic showing various Mall Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $52,499 per year, or $25.2 per hour.

Mall Management Trainee

Prime Outlets

Indianapolis, IN

$18.75 - $22.25/hr

Full-time

Re-posted 22 days ago

Job description

Job Location:

Corporate Indianapolis

PRIMARY PURPOSE:  

To learn, understand and undertake the role and responsibilities of the Mall Manager while supporting the Mall Manager in protecting and enhancing the value of the owner's real estate assets.  The incumbent will assist the Mall Manager in identifying center objectives while learning how to translate those objectives into operations, marketing, leasing and other profit enhancing strategies.  

The Management Trainee will be expected and required to complete all aspects of the established training program, demonstrate a working knowledge of the responsibilities of the Mall Manager position and be proficient in all aspects of managing a shopping center.  This position is expected to relocate, after the 9 -24 month training is complete, to an assigned, open mall management position.

PRINCIPAL RESPONSIBILITIES:  

The successful candidate's responsibilities will include, but not be limited to:

  • Maximize EBITDA through a deliberate process of increasing all potential income sources, while controlling expenses
  • Understand and analyze all financial reports, leases, REAs, and other information and concepts and work with the mall team to implement the appropriate strategy to achieve  the property's targeted EBITDA budget and growth rate
  • Assist Mall Manager with the development and implementation of a comprehensive Strategic Business Plan which addresses the opportunities and needs of the center
  • Learn and understand all aspects of permanent leasing results and participate in leasing activities from canvassing through lease execution
  • Optimize total performance in short-term leasing while maintaining exceptional standards
  • Understand all aspects of the Simon security initiative and support the Mall Manager in the development and implementation of the property's public safety and security strategy
  • Understand all aspects of the marketing and SBV initiatives while enhancing revenue and retail sales through the development and implementation of the property marketing plan
  • Create a best-in-class shopping experience for customers in every possible way
  • Work with the mall team to create a positive shopping experience for customers through establishing and maintaining appropriate operating standards at a competitive cost
  • Assist in the development and execution of the 5-year capital plan that focuses on asset preservation and life cycle costs, maintain a comfortable and safe shopping environment, and reflect revenue enhancement/expense reduction opportunities
  • Learn and understand the skills required to identify, retain, develop, motivate and successfully lead all members of the mall team
  • Develop and maintain strong, productive relationships with tenants and anchor stores
  • Understand and take an active role in developing and sustaining strong and productive community and partner relations
  • Gain in-depth knowledge and understanding of all aspects of administrative and company policies and procedures
  • Understand and demonstrate the qualities and characteristics that are necessary to be an effective leader

MINIMUM QUALIFICATIONS:

  • Minimum of 1 or more year's experience or training in management, business, or a field related to commercial or retail real estate
  • Bachelor's Degree from a 4-year college or university
  • Ability to analyze and interpret  financial reports, budgets, contracts and similar documents necessary  to management and operate a shopping center
  • Demonstrate sound verbal and written communication skills, and be comfortable  in public speaking situations
  • Strong human relations skills
  • Ability to adapt to a dynamic work environment

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