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Mall Manager Jobs in Virginia (NOW HIRING)

Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing ...

Administrative Assistant

Richmond, VA · On-site

$20 - $24/hr

Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing ...

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

New

Store Manager

Newport News, VA · On-site

$17 - $20/hr

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

Store Manager

Springfield, VA · On-site

$19.50/hr

Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night. * Strip center managers must also work a full shift on ...

Security Supervisor

Richmond, VA · On-site

$17.50/hr

Build strong relationships with mall management, tenants, and local police/fire departments * Communicate regularly with the Operations Manager regarding team and site performance * Provide excellent ...

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Mall Manager information

See Virginia salary details

$43.6K

$52K

$59K

How much do mall manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for mall manager in Virginia is $52,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $56,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Mall Managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

What are the key skills and qualifications needed to thrive as a Mall Manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What Does a Mall Manager Do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a Mall Manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.
What are the most commonly searched types of Mall jobs in Virginia? The most popular types of Mall jobs in Virginia are:
What are popular job titles related to Mall Manager jobs in Virginia? For Mall Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mall Manager jobs in Virginia look for? The top searched job categories for Mall Manager jobs in Virginia are:
What cities in Virginia are hiring for Mall Manager jobs? Cities in Virginia with the most Mall Manager job openings:
Infographic showing various Mall Manager job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,049 per year, or $25 per hour.
Administrative Assistant

Administrative Assistant

GGP

Richmond, VA

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Location

Short Pump Town Center - 11800 W Broad St Suite 2110

Business

Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we're committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we're shaping the future of the industry by delivering exceptional value to our partners and the communities we serve

If you're ready to be a part of our team, we encourage you to apply.

Job Description

The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants.

Responsibilities

  • Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies

  • Serves as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service

  • Performs high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information

  • Schedules meetings/conference calls and appointments, coordinates food and handouts for meetings, as needed

  • Assists in implementing property activities and events

  • Prepares, maintains, and distributes mass written communication to retailers as directed

  • Supports and collaborates with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing

  • Establishes and maintains effective business relationships

  • May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors

  • May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors

  • May operate as mall management office support person for localized computer software/hardware

  • Other duties as assigned

Qualifications

  • High School Diploma or GED required

  • 2 years of experience in an administrative support role

  • Proficiency in Microsoft Office including Outlook

  • Highly organized and project oriented

  • Excellent business writing and verbal communication skills

  • Quick learner, self-starter and helps others achieve results

Compensation

  • Salary type: Non-Exempt
  • Pay Frequency: Bi-weekly
  • Hourly Pay Range: $20-$24
  • Annual Bonus: 10%

Core Competencies: Nimble Learning, Collaborates, Drives Results, Customer Focus

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

  • The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

  • The employee frequently is required to stand, walk, and reach with hands and arms.

  • The employee is occasionally required to stoop, kneel, crouch, or crawl.

  • The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

  • The noise level in this work environment is usually moderate.

Benefit Information

  • Competitive compensation
  • Medical, Dental and Vision beginning day 1
  • 401(k) Company matching
  • 401(k) Vests on Day 1
  • Career development programs
  • Charitable donation matching
  • Generous paid time off (i.e., vacation, personal holidays, paid sick time)
  • Paid Volunteer Hours
  • Paid Parental Leave
  • Family planning assistance including IVF, surrogacy, and adoption options
  • Wellness and mental health resources
  • Pet insurance offering
  • Childcare Assistance
  • Commuter benefits
  • A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#GGP