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Mall Manager Jobs in Virginia (NOW HIRING)

Andy Frain Services

Retail Security Supervisor

Woodbridge, VA · On-site

$19.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build strong relationships with mall management, tenants, and local police/fire departments * Communicate regularly with the Operations Manager regarding team and site performance * Provide excellent ...

Comstock

Building Engineer- Mall

Sterling, VA · On-site

$32 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain compliance with safety regulations and property management procedures. * Assist with fire/life safety system inspections. * Support emergency response procedures including power outages or ...

Andy Frain Services

Retail Security Supervisor

Arlington, VA · On-site

$22.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build strong relationships with mall management, tenants, and local police/fire departments * Communicate regularly with the Operations Manager regarding team and site performance * Provide excellent ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

General Manager (GM)

Fairfax, VA · On-site

$75K - $85K/yr

  • PTO

General Manager -- Lead a Flagship Sky Zone Park Location Fairfax, Virginia/ Fair Oaks Mall Job Type Full-Time (Exempt) Reports To Franchise Ownership Target Earnings $75,000 - $85,000+ total ...

Andy Frain Services

Retail Security Supervisor

Arlington, VA · On-site

$22.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build strong relationships with mall management, tenants, and local police/fire departments * Communicate regularly with the Operations Manager regarding team and site performance * Provide excellent ...

Wells Fargo

Branch Manager University Mall

Blacksburg, VA · On-site

  • Medical

  • Life

  • Retirement

  • PTO

As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring ... University Mall- 920 University City Boulevard Blacksburg, VA 24060 Pay Range Reflected is the base ...

Old Navy

General Manager - Pembroke Mall

Virginia Beach, VA

$60K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or ...

Sports Clips

Licensed Salon Manager

Charlottesville, VA · On-site

$36 - $46/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Located next to Vitamin Shoppe and Jimmy John's by the new Home Depot and the mall. We are looking ... for managers at this location Monthly and quarterly manager bonuses for exceeding goals Benefits:

Chick-fil-A

Manager

Virginia Beach, VA · On-site

$17 - $23/hr

  • PTO

INSIDE Chick-fil-A Lynnhaven Mall Employment Type: Full-Time Chick-fil-A is a leader in the quick ... As a Chick-fil-A Restaurant Manager, you will play a vital leadership role in ensuring operational ...

Chick-fil-A

Manager

Virginia Beach, VA · On-site

$17 - $23/hr

  • PTO

INSIDE Chick-fil-A Lynnhaven Mall Employment Type: Full-Time Chick-fil-A is a leader in the quick ... As a Chick-fil-A Restaurant Manager, you will play a vital leadership role in ensuring operational ...

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Showing results 41-60

All JobsMall JobsMall Manager JobsMall Manager Jobs in Virginia

Mall Manager information

See Virginia salary details

$43.6K

$52K

$59K

How much do mall manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for mall manager in Virginia is $52,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $56,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by mall managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What does a mall manager do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What is the role of a mall manager?

A mall manager oversees the daily operations of a shopping mall, including managing staff, coordinating maintenance, ensuring tenant compliance, and implementing marketing strategies. They are responsible for maintaining the mall's profitability, safety, and overall tenant and customer satisfaction.

What does a mall manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.

How much does a mall manager make?

Mall managers typically earn a median annual salary of around $60,000 to $80,000, depending on the size and location of the mall, as well as experience and responsibilities. Salaries can vary widely, with some earning over $100,000 in larger or high-end malls. The role often requires strong organizational, leadership, and communication skills, and may include overseeing staff, leasing, and maintenance tasks.
More about Mall Manager jobs
What are the most commonly searched types of Mall jobs in Virginia? The most popular types of Mall jobs in Virginia are:
What are popular job titles related to Mall Manager jobs in Virginia? For Mall Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Mall Manager jobs in Virginia look for? The top searched job categories for Mall Manager jobs in Virginia are:
What cities in Virginia are hiring for Mall Manager jobs? Cities in Virginia with the most Mall Manager job openings:
Mall Manager jobs near you
Infographic showing various Mall Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,049 per year, or $25 per hour.

Retail Security Supervisor

Andy Frain Services

Woodbridge, VA • On-site

$19.57/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Retail Security Supervisor

LOCATION:

Potomac Mills - Woodbridge, VA

PAY:

Starting at $19.57/hour

POSITION TYPE:
Full-Time

SCHEDULE:

3:00PM - 11:00PM


OVERVIEW:

We are seeking aRetail Security Supervisorto lead and support our on-site security team. This role is responsible for ensuring a safe, secure, and welcoming environment for customers, employees, and vendors while delivering excellent customer service and strong team leadership.

BENEFITS:

  • Medical, dental, vision, and short-term disability insurance
  • 401(k) with company support
  • Paid time off
  • Employee discounts (retail, dining, entertainment)
  • Employee Assistance Program (EAP): counseling, financial, legal, and wellness support
  • Focus on work-life balance and employee well-being

KEY RESPONSIBILITIES:

Team Leadership & Supervision

  • Supervise, coach, and support Security Officers and Shift Leads
  • Manage performance, including coaching and corrective actions when needed
  • Assist with hiring, training, and ongoing development of staff
  • Ensure proper scheduling, coverage, and accurate timekeeping

Security Operations

  • Oversee daily security operations and ensure compliance with post orders and company policies
  • Conduct site patrols and inspections to maintain safety standards
  • Ensure reports, logs, and documentation are completed accurately and on time
  • Respond to incidents, emergencies, and alarms; coordinate with local authorities as needed

Safety & Systems Management

  • Monitor and support the use of security systems (CCTV, alarms, fire panels, access control, elevators)
  • Ensure all equipment and company vehicles are maintained and functioning properly
  • Maintain knowledge of emergency procedures and enforce safety protocols

Client & Communication

  • Build strong relationships with mall management, tenants, and local police/fire departments
  • Communicate regularly with the Operations Manager regarding team and site performance
  • Provide excellent customer service through professional interactions with all visitors

QUALIFICATIONS:

Required

  • Prior security experience withsupervisory or leadership responsibilities
  • Knowledge of security operations, procedures, and safety practices
  • Ability to obtain and maintain requiredsecurity licenses/certifications
  • Strong written and verbal communication skills (report writing required)
  • Ability to remain calm and professional in high-pressure situations

Skills & Competencies

  • Proven leadership and team management skills
  • Strong customer service mindset
  • Ability to multitask, stay organized, and prioritize effectively
  • Comfortable using security systems and standard office equipment
  • Reliable, adaptable, and detail-oriented
  • Strong interpersonal skills with the ability to work across diverse groups

Work Environment

This is ahands-on leadership rolerequiring time spent both supervising staff and actively participating in security operations, including patrols and incident response.

ADDITIONAL INFORMATION:

This role requires professionalism, reliability, and adherence to all company policies and safety standards. Duties may vary based on business needs.

MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Education/Experience:
  • High School Diploma and/or equivalent; Required
  • Minimum 2 years prior experience in loss prevention, life safety, CCTV systems and access computer system, one year of which must be in the capacity of a supervisory position within the Security Industry.
  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • State Guard License is required.
  • CPR and First Aid Certification a plus.

Competencies (as demonstrated through experience, training, and/or testing):
  • Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
  • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.
  • Knowledge of security operations and procedures.
  • Knowledge of supervisory practices and procedures.
  • Ability to provide positive direction and motivate performance.
  • Understanding of a variety of security and safety devices and controls.
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
  • Ability to track and maintain schedule assignments.
  • Ability to be an effective team member.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Courteous telephone manner.
  • Ability to adapt to various sites and changes in post procedures.
  • Ability to adapt to changes in the external environment and organization.
  • Ability to write routine correspondence, including logs and reports.
  • Good organizational skills.
  • Strong customer service and results orientation.
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.
  • Directing staff in a positive manner.
  • May be required to work overtime without advance notice.
  • Required ability to handle multiple tasks concurrently.
  • Keyboarding, basic computer usage and operating controls.
  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigned site.
  • Close vision, distance vision, and ability to adjust focus.
  • May be required to use vehicle for the performance of duties.
  • On occasion may be required to perform stressful and physical activity.
  • Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
  • May be exposed to or required to handle sensitive and confidential information.

Compensation/Benefits:
Competitive Pay, Vacation/PTO, Medical/Dental/Vision, 401K.
This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

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