ZipRecruiter

Log In

1

Online Mall Jobs (NOW HIRING)

The mall avenue llc

Be Seen First

TikTok Live Sales Host - Fashion & Clothing

Orlando, FL · On-site

$19 - $22/hr

... Mall Avenue LLC is a growing fashion and e-commerce company based in Orlando, Florida. We offer a variety of women's, men's, and children's clothing, accessories, and fashion finds through online ...

New

next page

Showing results 1-20

All JobsRetail JobsOnline Mall Jobs

Online Mall information

See salary details

$17.5K

$40.6K

$86K

How much do online mall jobs pay per year?

As of Aug 21, 2026, the average yearly pay for online mall in the United States is $40,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What is an online mall?

An online mall is a digital platform that hosts multiple retailers or brands, allowing customers to browse and purchase products from various stores in one place. Unlike a single-brand online store, an online mall aggregates a wide variety of goods and services, often featuring categories like fashion, electronics, home goods, and more. These platforms provide convenient search, comparison, and checkout options for shoppers, making it easy to access multiple brands without visiting separate websites. Examples include Amazon, Alibaba, and JD.com.

What are some common challenges faced by employees working in an online mall customer service role?

Employees in online mall customer service often face challenges such as handling a high volume of inquiries, resolving disputes between buyers and sellers, and managing technical issues with order processing. Maintaining a positive attitude while assisting customers with diverse concerns requires strong communication and problem-solving skills. Additionally, adapting to frequent updates in product catalogs and platform policies is crucial to providing accurate information and support.

What are the key skills and qualifications needed to thrive as an online mall manager, and why are they important?

To thrive as an Online Mall Manager, you need a strong background in e-commerce operations, digital marketing, and business management, often supported by a degree in business or related fields. Familiarity with e-commerce platforms (like Shopify or Magento), analytics tools, and content management systems is essential. Excellent communication, leadership, and customer service skills are crucial for managing vendors and ensuring a seamless shopping experience. These skills and qualifications enable effective coordination of multiple online stores, driving sales growth and customer satisfaction in a competitive digital marketplace.

What is the difference between Online Mall vs E-commerce Specialist?

AspectOnline MallE-commerce Specialist
Primary RoleManage and operate online shopping platforms with multiple vendorsDevelop, implement, and optimize online sales strategies for specific products or brands
Work EnvironmentOnline marketplaces, multi-vendor platformsCorporate offices, e-commerce companies, retail brands
Required CredentialsKnowledge of online platform management, basic digital marketingDigital marketing, sales, or business management certifications
Industry UsageWidely used in retail, fashion, electronics sectorsCommon in retail, consumer goods, and online sales sectors

Online Malls focus on managing multi-vendor platforms and providing a marketplace environment, while E-commerce Specialists concentrate on driving sales and marketing strategies for specific online stores or brands. Both roles are essential in the online retail industry but serve different functions within the digital commerce ecosystem.

More about Online Mall jobs

What cities are hiring for Online Mall jobs?

Cities with the most Online Mall job openings:

What are the most commonly searched types of Mall jobs?

The most popular types of Mall jobs are:

What states have the most Online Mall jobs?

States with the most job openings for Online Mall jobs include:

What job categories do people searching Online Mall jobs look for?

The top searched job categories for Online Mall jobs are:

Online Mall jobs near you
Infographic showing various Online Mall job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $40,596 per year, or $19.5 per hour.

Guest Services Representative - Part Time

Mall of America

Minneapolis, MN • On-site

$14 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Mall of America rating

6.5

Company rating: 6.5 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

Job description

PURPOSE:To act as an ambassador of Mall of America and provide solutions and support to guests so they have a positive experience in and around the Mall.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
  • Provide all callers and visitors to the guest service locations with prompt and courteous service.
  • Greet guests in a professional manner, uncover the guests' needs, and problem solve with them.
  • Assist guests with equipment rentals, Mall directions, and general questions about Mall of America.
  • Assist guests with trip planning, including giving guidance about the Mall and surrounding area.
  • Utilize all resources available to fully resolve guests' concerns.
  • Able to accurately perform cash handling procedures, including returns and other transactions, on Mall of America point of sale systems.
  • Assist guests in-person at desks, on the phone, and online chat.
  • Actively listen and respond to guest concerns while maintaining a professional and calm demeanor.
  • Communicate clearly while working in a team environment.
  • Ensure overall cleanliness and safety of the work area, equipment, and rentals.
  • Follow Mall of America procedure to properly catalog and organize lost and found items.
  • Switch and reprioritize tasks based on guest and business need.
  • Persistently troubleshoot and problem solve while working on difficult tasks.
  • Cross train with other Mall departments and regularly be assigned to assist as needed.
  • Work a flexible shift, holidays, events, weekends, and high demand days.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Must be at least 16 years of age.
  • Outstanding guest service skills.
  • Excellent listening and written and verbal communication skills.
  • Previous guest service experience preferred.
  • Previous cash handling experience preferred.
  • Strong drive to provide excellent guest experiences and promote MOA LOVE! moments.
  • Proficiency in Microsoft Office Suite.
  • Basic computer literacy skills.
  • Able to adapt to varying situations on a day-to-day basis.
PHYSICAL JOB REQUIREMENTS:
While performing the duties of this job, the team member will frequently be required to speak and listen to guests in order to understand their needs and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, and other visual stimuli. Team member must be able to look at and focus on computer screens for extended periods of time.
  • Walk: Occasionally, about 50% of the time
  • Stand: Frequently, about 75% of the time
  • Sit: Infrequently, about 25% of the time
  • Bend/Stoop: Occasionally, about 50% of the time
  • Kneel/Squat: Infrequently, about 25% of the time
  • Reach Above Shoulders: Infrequently, about 25% of the time
  • Lift: Infrequently, about 25% of the time
  • Push/Pull: Occasionally, about 50% of the time
  • Twist: Infrequently, about 25% of the time
  • Move: Occasionally, about 50% of the time
  • Carry, up to 15lb: Infrequently, about 25% of the time
  • Dexterity: Continuously, about 90% of the time
  • Use of at least one hand

Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.
Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and FREE Metro Pass Universal Pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits | Mall of America®

What Mall of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply