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Mall Manager Jobs (NOW HIRING)

Round One Entertainment

Manager

Edison, NJ · On-site

$24 - $25.75/hr

Menlo Park Mall Manager Location: 505 Menlo Park Dr , Edison, NJ Department: Amusement Hourly Wage: $24.00 - $25.75 Round One Entertainment is looking to hire a full-time, non-exempt, Amusement ...

Prime Outlets

Supervisor, Maintenance

Central Valley, NY

$28.64 - $43.91/hr

Inspects work performed by Maintenance Staff and reinforces standards set by mall management team. * Coordinate and execute work orders for Marketing and Temporary Leasing. * Keep an up-to-date tools ...

Round One Entertainment

Manager

Ventura, CA · On-site

$25 - $27.25/hr

Pacific View Mall Manager Location: 3301 E Main St, Ventura, CA 93003 , Ventura, CA Department: Food & Beverage Wage: $25.00 - $27.25 per hour Now recruiting due to business expansion! Join our ...

Prime Outlets

Supervisor, Maintenance

Lakewood, CO · On-site

$30.07 - $46.11/hr

Inspects work performed by Maintenance Staff and reinforces standards set by mall management team. * Coordinate and execute work orders for Marketing and Temporary Leasing. * Keep an up-to-date tools ...

Brookfield Properties

Administrative Assistant

Miami, FL

$17.25 - $23.25/hr

Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing ...

GGP

Administrative Assistant

Miami, FL

$17.25 - $23.25/hr

Supports the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing ...

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Mall Manager information

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How much do mall manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for mall manager in the United States is $52,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Mall Managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

What are the key skills and qualifications needed to thrive as a Mall Manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What Does a Mall Manager Do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a Mall Manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.
More about Mall Manager jobs
What cities are hiring for Mall Manager jobs? Cities with the most Mall Manager job openings:
What are the most commonly searched types of Mall jobs? The most popular types of Mall jobs are:
Who are the top companies hiring for Mall Manager jobs? The top employers for Mall Manager jobs are:
What states have the most Mall Manager jobs? States with the most job openings for Mall Manager jobs include:
What job categories do people searching Mall Manager jobs look for? The top searched job categories for Mall Manager jobs are:
Mall Manager jobs near you
Infographic showing various Mall Manager job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,499 per year, or $25.2 per hour.
Manager

Manager

Round One Entertainment

Edison, NJ • On-site

$24 - $25.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

Menlo Park Mall
Manager
Location: 505 Menlo Park Dr , Edison, NJ
Department: Amusement
Hourly Wage: $24.00 - $25.75
Round One Entertainment is looking to hire a full-time, non-exempt, Amusement Department Manager.
Overview:
The Amusement Manager will be responsible for the profit of the arcades and cranes through effective management and control of staff and equipment.
S/he keeps the games in "ideal playing conditions." S/he is involved with cash handling, ensuring that the deposit bag balanced at the end of every shift, refilling machines when required and assisting with promotional ideas.
The Amusement Manager/Supervisor is also responsible for excellent customer service, problem-solving and implementing all company policies and procedures.
Qualifications:
  • Every member of the management team will handle and serve alcohol, and thus you must be at least 21 years or older.
  • Minimum of 2 to 5 years of work experience in a bowling, entertainment, hospitality, or retail industry.
  • Some college experience preferred but not required; High School Diploma or a GED required
  • Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of "can do" success.
  • Strong operational skills with a focus on great time management.
  • Previous experience in a retail/restaurant or customer service environment required, previous experience in management preferably of a bowling or game center highly desirable.
  • Ability to lead by example.

Essential Duties:
  • Achieve sales goals through the efficient execution of Company policies.
  • Assist customers and perform minor repairs on various machines without the assistance of mechanic on duty.
  • Explains game operation or rules to customers, and responds to customer complaints of machine malfunction.
  • Plan and prepare work schedules and assignments of employees to specific duties.
  • Monitor store inventory levels on a daily basis ensure adequate availability of products.
  • In conjunction with the General Manager, supervise department employees to ensure they are in compliance with established operating practices and policies.
  • Ensure all store amusement employees are properly trained.
  • Ensure all reports, such as purchase, inventory on sales, are accurate and completed and submitted in a timely manner.
  • Able to perform General Manager duties in his/her absence.
  • Monitor store staffing on a daily basis to ensure the department is adequately staffed.
  • Assist the General Manager in curbing internal and external theft.
  • Ensure the store and Redemption are presents a pleasing image by changing store displays for better traffic flow with the approval of the General Manager.
  • Ability to understand and track departmental sales on an ongoing basis.
  • Assist with overall operations improvements such as increasing customer base.
  • Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
  • Resolve complex customer complaints.
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Perform all shift duties as required by the General Manager.
  • Assist in the recruitment and hiring of the most qualified applicants to meet store needs.
  • Complete reviews, absence reports, supervise staff with time and attendance along with work ethics.
  • Review department time sheets for accuracy.
  • Counsel and train employees as needed.
  • Additional duties and responsibilities to be performed when directed by General Manager:
  • Receiving/Shipping.
  • Invoicing.
  • Cash Handling and Management.
  • Front Counter to include register functions/procedures.
  • Travel for company-related errands and off-site assignments.

Human Resources:
  • Selects, coaches, and develops effective staff for Bowling, Karaoke, and Events Departments.
  • Develops a diverse, high-performance team by coaching, counseling and mentoring.
  • Reviews department time sheets for accuracy of hours and overtime.
  • Assists with new hire orientation for store employees.
  • Monitors departments' staffing on a daily basis to ensure each department is adequately staffed.
  • Prepares performance evaluations and counseling notices, as required, for direct reports.

Auditing:
  • Audits refund and/or credits against itemized sales from the previous day.
  • Audits cash drawers and transactions.
  • Audits and track special events.
  • Creates Daily Audit Report with sales information and auditing discoveries for store management.
  • Researches problems discovered during audits.

Safety, Loss Prevention, and Procedural Compliance:
  • Follows Company guidelines for managing confidential information, customer satisfaction, and supervising store personnel.
  • Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
  • Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss prevention.
  • Complies with all OSHA requirements.

Non-Essential Duties:
  • Follow Company guidelines for managing confidential information, customer satisfaction and supervising sales associates.
  • Ensure satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
  • Enforce compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention.
  • Opening & closing duties to include checking all doors and setting the alarm or disengaging the alarm upon entering.

Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
Lifting and/or moving up to 100lbs with assistance is required.
Benefits:
Paid Time Off (PTO), Medical, Dental, and 401(K) with company matching.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One).

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