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Mall Manager Jobs (NOW HIRING)

Simon Property Group, Inc.

Concierge

King Of Prussia, PA · On-site

$15.50 - $20/hr

Complete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative * Serve as a liaison to tenants in communicating about the ...

Prime Outlets

Concierge

King Of Prussia, PA · On-site

$15.50 - $20/hr

Complete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative * Serve as a liaison to tenants in communicating about the ...

Chick-fil-A

Chick-fil-A Fastrack leader

Bridgeport, WV · On-site

$14 - $16/hr

Thank you for your interest in Chick-fil-A at Meadowbrook Mall's Manager Trainee Position. If you are looking for an opportunity that will challenge you to grow both personally and professionally ...

Plaza Bonita Mall

Assistant Manager

National City, CA · On-site

Maintains good working relations with mall management and staff; attends meetings and participates in Merchants Association, Mall Marketing Committee, or similar activities. Complies with all brand ...

Round One Entertainment

Manager

Edison, NJ · On-site

$24 - $25.75/hr

Menlo Park Mall Manager Location: 505 Menlo Park Dr , Edison, NJ Department: Food & Beverage Hourly Wage: $24.00 - $25.75 Round One Entertainment is looking to hire a full-time, non-exempt, Food ...

Prime Outlets

Coordinator, Marketing

Las Vegas, NV · On-site

$40K - $55K/yr

The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs.

Simon Property Group, Inc.

Coordinator, Marketing

Waldorf, MD · On-site

$41K - $56K/yr

The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs.

Sarku Japan

Manager, Field Marketing

Phoenix, AZ · On-site

$85K - $95K/yr

The Manager, Field Marketing will be the marketing owner and advocate for Sarku Japan's mall ... Own the Mall Marketing Strategy and Sales Growth * Own the marketing strategy and execution for ...

Simon Property Group, Inc.

Concierge

King Of Prussia, PA · On-site

$15.11 - $22.64/hr

Complete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative * Serve as a liaison to tenants in communicating about the ...

Aventura Mall Venture

Lead Concierge

Aventura, FL · On-site

$14.75 - $19.25/hr

Approach all encounters with guests, team members, other departments personnel, mall management and corporate in a professional and personalized manner at the reception area and the Concierge Desk.

Workstream

Manager, Field Marketing

Phoenix, AZ · On-site

The Manager, Field Marketing will be the marketing owner and advocate for Sarku Japan's mall ... Own the Mall Marketing Strategy and Sales Growth * Own the marketing strategy and execution for ...

Prime Outlets

Concierge

King Of Prussia, PA · On-site

$15.11 - $22.64/hr

Complete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative * Serve as a liaison to tenants in communicating about the ...

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Mall Manager information

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$44K

$52.5K

$59.5K

How much do mall manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for mall manager in the United States is $52,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $56,500.00 per year, depending on experience, location, and employer.

What does a mall manager do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a mall manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What are some common challenges faced by mall managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

How much does a mall manager make?

A mall manager's average salary typically ranges from $50,000 to $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. Many mall managers also oversee staff, budgets, and leasing activities, often requiring strong organizational and communication skills.

How much does a mall manager of a mall make?

A mall manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, and maintenance, often requiring strong organizational and communication skills.
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The most popular types of Mall jobs are:

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For Mall Manager jobs, the most frequently searched job titles are:

Mall Manager jobs near you
Infographic showing various Mall Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,499 per year, or $25.2 per hour.

Concierge

King Of Prussia, PA

SPG Administrative Svcs. Ptr.
See more jobs at SPG Administrative Svcs. Ptr.external

$15.50 - $20/hr

Part-time

Re-posted 2 days ago

Job description

Job Location:

Plaza at King Of Prussia

PRIMARY PURPOSE:  

This position is responsible for serving as an information and customer service source for a program providing shoppers with a bag free shopping experience. This includes delivery services for their purchases at participating mall tenants.  This position is a front line position and provides one on one interaction with customers.  Consequently, strong sales and customer service skills are essential.

PRINCIPAL RESPONSIBILITIES:  

The successful candidate's responsibilities will include, but not be limited to:

  • Knowledgeable about all aspects of the bag free shopping and home delivery service and able to communicate the benefits and procedures to our customers
  • Provide an excellent customer experience through pick up, storage and delivery of customer's purchased goods
  • With speed and accuracy, pick up items from mall stores, organize them at the consolidation center and prepare them for delivery back to the shopper
  • Complete training programs and use the skills learned to provide excellent service and maximize sales
  • Develop complete understanding and familiarity with the mobile technology solution used for notification of required pick-ups and deliveries
  • Responsible for loss prevention of the items
  • Ensure the condition of the product is new and undamaged throughout the transaction(s)
  • Complete tracking requirements at each step of the process leveraging the mobile technology tool
  • Responsible for maintaining a professional physical appearance of oneself as well as the working areas, both at Simon Guest Services locations and in storage areas, including marketing materials, signage, displays, etc.
  • Ability to respond to customer inquiries and advise on the appropriate resolution
  • Ability to provide directions to customers.  Respond to general inquiries and answer questions about the shopping center. This includes but is not limited to, information such as public transportation schedules, shopping center marketing and business activities both at the mall and community related (in a concierge-like manner)
  • Provide support and assistance to other departments as requested by supervisor
  • Participate in team meetings and efforts to implement the center's projects and achieve the center's goals
  • Complete documentation as required by the program, Director of Marketing & Business Development or Mall Manager regarding the initiative
  • Serve as a liaison to tenants in communicating about the program
  • Responsible for achieving assigned goals for timeliness and accuracy of pick-up and delivery

MINIMUM QUALIFICATIONS:

  • High School degree or equivalent
  • 2+ years in consumer-facing service, such as retail, restaurant or hospitality
  • Ability to physically move at a fast pace with stamina to sustain this pace over a period of up to 5 hours, with up to 100% of his/her time on their feet
  • Computer/mobile app literacy - familiarity with Apple iOS apps
  • Strong verbal communication skills
  • Multi-task oriented
  • Available to work a flexible schedule including weekdays, weeknights, weekends, and holidays

LEADERSHIP CHARACTERISTICS:

  • Ability to remain calm and pleasant in stressful situations while maintaining a willingness to be helpful in fulfilling the customers' needs
  • Articulate, outgoing and able to present a professional, pleasant and courteous appearance at all times

Apply