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Assistance Manager Jobs (NOW HIRING)

TECO

CE Customer Assistance Advisor

Brandon, FL · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Title: CE Customer Assistance Advisor Company: Tampa Electric Company State and City: Florida ... Manage and respond to incoming calls from community agencies through a dedicated phone line (Agency ...

New

Friends Outside

Case Manager-Rental Assistance

Stockton, CA · On-site

$21 - $27/hr

Rental Assistance "Welcome Home" Program Case Manager: Reentry and Housing Services The Case Manager is assigned full time to provide intensive evidence-based case management and rental assistance to ...

HR Manager

Be Seen First

Office Assistance

Bloomingdale, IL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage and maintain electronic documents within the company's document management system, ensuring information is accurate, organized, and easy to access. * Organize, file, and maintain records while ...

New

Greystar

Assistance Community Manager - Creekwood

Hayward, CA

$21.75 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Assistance Community Manager - Creekwood Full time Hayward, California Apply Now Save Job Job saved ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering ...

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Assistance Manager information

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$24.5K

$59.5K

$116K

How much do assistance manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for assistance manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What is the difference between Assistance Manager vs Customer Service Supervisor?

AspectAssistance ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and experience in customer support or team leadershipUsually requires a high school diploma or associate degree with customer service experience
Work EnvironmentManages teams in retail, hospitality, or service industries, overseeing daily operationsSupervises customer service staff, ensuring quality and resolving escalations
Employer UsageCommonly found in retail chains, hotels, and service providersWidely used in call centers, retail stores, and hospitality sectors

The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.

What cities are hiring for Assistance Manager jobs?

Cities with the most Assistance Manager job openings:

What are the most commonly searched types of Assistance jobs?

The most popular types of Assistance jobs are:

What states have the most Assistance Manager jobs?

States with the most job openings for Assistance Manager jobs include:

Assistance Manager jobs near you
Infographic showing various Assistance Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Financial Resource Coordinator

St. Joseph's/Candler

Savannah, GA • On-site

$18.15/hr

Full-time

Re-posted 21 days ago

St. Joseph's/Candler Health System rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • The Financial Resource Coordinator (FRC) will be responsible for coordinating insurance benefits, verifying assigned patients have coverage and approval for services, and assisting patients in applying for matched programing and coverage opportunities. The FRC will contact and educate patients about their insurance benefits, providing treatment estimates, and collecting patient payments. FRC's work closely with SJC's specialty care teams including but not limited to Oncology, OBGYN, and Infusion therapy to ensure precertification is obtained for ordered treatments, patient's benefits are verified, and patients are aware of their financial responsibility. The FRC is responsible for all processes related to self-pay patients including screening for coverage eligibility, providing estimates, and matching patients to assistance opportunities. The FRCs work in multiple departments within the SJ/C health care system including the cashier office at both Candler and St. Joseph's hospital, the infusion centers in Bluffton and Savannah, and the centralized billing office. Maintaining open communication with multiple health system departments, including the entire oncology service line and all associated practices, Patient Financial Services, and the Central Billing Office, is pivotal for the success of the FRC. The FRC will work under the direction of the Financial Assistance Manager.
  • Education
    • Bachelor's degree - Preferred
  • Experience
    • 1-2 Years of hospital financial counseling, customer service within healthcare, medical coding and billing, prior authorization, insurance verification and benefits, registration or other related experience - Required
  • License & Certification
    • None Required
  • Core Job Functions
    • Answers telephones and screens calls in a pleasant and courteous manner, relaying accurate messages to the appropriate personnel. Assists with inquiries including account balance, referrals, appointments, and insurance appropriately and in a timely manner. Utilizes scripting and management of expectations to promote customer satisfaction. Uses available tools to identify patients needing further review. Verifies insurance coverage, determines patient responsibility amounts and explains to patient. Establishes payment arrangement and collects balances due. Adheres to and educates patients about the in and out of network policies related to the hospital and patient's insurance benefits.
    • Accurately processes requests for Financial Assistance according to department guidelines. Gathers and submits applications to patient assistance programs. Effectively communicates with patient's application statuses and needs. If additional documentation is needed, follows up with patient until received or patient is non-compliant. For uninsured or under-insured patients uses available tools to identify patients needing further review.
    • Politely assesses the need for a Medicaid eligibility referral. Performs Medicaid Newborn process according to department guidelines and within specified time frame. Works with other departments seamlessly to ensure the completion of this process.
    • Determines precertification necessity. Communicates and coordinates with insurance companies to maximize reimbursement by providing clinical information to third party payers and documenting appropriate authorization code for payers to ensure appropriate reimbursement. Review updated information from payers, Monitor web portal alerts from payer. Maintains updated files on specific payer requirements. Effectively communicates with clinical staff patient needs, requirements, and updates in authorization process and status.
    • Accurately receives receipts for patient payments and provides petty cash for Hospital co-workers according to policy. Assists and screen patients in person and over the phone with questions about their accounts regarding insurance, payments, balances, and financial navigation needs. Responsible for daily deposits, and balancing end of day reporting.

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