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Assistance Manager Jobs in Virginia (NOW HIRING)

Program Manager

Henrico, VA · On-site

$50K/yr

Community Assistance Network provides services for individuals with intellectual disability. We are looking for a program manager to manage one of our services in the Richmond area. This individual ...

Program Manager

Henrico, VA · On-site

$50K/yr

Community Assistance Network provides services for individuals with intellectual disability. We are looking for a program manager to manage one of our services in the Richmond area. This individual ...

Program Manager

Henrico, VA · On-site

$50K/yr

Community Assistance Network provides services for individuals with intellectual disability. We are looking for a program manager to manage one of our services in the Richmond area. This individual ...

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Office Assistance

Yorktown, VA · On-site

$14.75 - $19.50/hr

Reporting directly to the Office Manager, this position entails handling a variety of duties ranging from reception and scheduling to document preparation and communication, utilizing both ...

Must be flexible in adapting to deadlines, competing priorities, and multitasking while offering high level secretarial assistance, and managing correspondence. * Thorough, detail oriented, and ...

Executive Office Manager

Arlington, VA · On-site

$52K - $62K/yr

Must be flexible in adapting to deadlines, competing priorities, and multitasking while offering high level secretarial assistance, and managing correspondence. * Thorough, detail oriented, and ...

Must be flexible in adapting to deadlines, competing priorities, and multitasking while offering high level secretarial assistance, and managing correspondence. * Thorough, detail oriented, and ...

Financial Assistance Advisor

Roanoke, VA · On-site

$20 - $24.50/hr

Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial ...

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Assistance Manager information

See Virginia salary details

$24.3K

$59K

$115K

How much do assistance manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for assistance manager in Virginia is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $67,900.00 per year, depending on experience, location, and employer.

What is the difference between Assistance Manager vs Customer Service Supervisor?

AspectAssistance ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and experience in customer support or team leadershipUsually requires a high school diploma or associate degree with customer service experience
Work EnvironmentManages teams in retail, hospitality, or service industries, overseeing daily operationsSupervises customer service staff, ensuring quality and resolving escalations
Employer UsageCommonly found in retail chains, hotels, and service providersWidely used in call centers, retail stores, and hospitality sectors

The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.

What are the most commonly searched types of Assistance jobs in Virginia? The most popular types of Assistance jobs in Virginia are:
What cities in Virginia are hiring for Assistance Manager jobs? Cities in Virginia with the most Assistance Manager job openings:
Infographic showing various Assistance Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,014 per year, or $28.4 per hour.

Assistant Manager/Customer Assistance

The National Bank of Blacksburg

Pulaski, VA • On-site

$44K - $58K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 4 days ago


Job description

National Bank is currently seeking candidates for a full-time Customer Assistance Assistant Manager position in Pulaski. The successful candidate must enjoy a team atmosphere and be committed to providing outstanding customer service. This position is responsible for assisting the Customer Assistance Manager in all facets of operations. The Assistant Manager supervises the day-to-day operations of the office and must be able to assume full responsibility for the office during the absence of the Customer Assistance Manager.

Major Accountabilities:

1. Provide back-up support to the Customer Assistance Manager in his or her absence.

2. Assist Customer Assistance Manager in preparing performance appraisals and participate in the performance appraisal interview with the employee and Customer Assistance Manager.

3. Complete customer service observations daily to ensure quality of the customer service provided by each employee. Collaborate with Customer Assistance Manager and provide coaching.

4. Coach, counsel and direct employees with various employment issues as needed.

5. Coordinate schedules.

6. Set a professional example in regards to business like manners, appearance, work effort and employee relations.

7. Possess an in-depth knowledge of the banks products and services and make referrals to various lines of business. Coach and develop team to identify, recommend and refer.

8. Develop new business by regularly offering customers appropriate additional bank products and services.

9. Ensure compliance and security procedures are being followed by all staff members.

10. Provide in depth customer service on eBanking services, including answering questions, researching and resolving customer issues or concerns.

11. Answer customer inquiries and resolve customer problems.

12. Perform other duties as assigned; returned mail, address/phone number changes, file maintenance, eBanking limit changes, daily review of stop payments, etc.

13. Applicant must possess strong computer skills, specifically Microsoft 365 products, web-ex, etc.

Decision Making:

1. Ability to understand and explain the personnel policies in the employee handbook.

2. Ability to give and receive detailed instructions.

3. Employee is responsible for having a working knowledge of the compliance responsibilities pertaining to his/her job functions.

4. Employee will maintain a knowledge of BSA/AML regulatory requirements at a level required by their job functions.

National Bank offers full-time employees a benefits package that includes health, dental, life, and long-term disability insurance and excellent retirement plans. EOE M/F/disability/veteran