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Assistance Manager Jobs in California (NOW HIRING)

The ideal candidate must have at least 3 years of previous UPS store manager or assistance manager experience, strong computer and internet skills, a high school diploma or GED, a friendly and ...

The ideal candidate must have at least 3 years of previous UPS store manager or assistance manager experience, strong computer and internet skills, a high school diploma or GED, a friendly and ...

THE UPS Store Manager

Lake Forest, CA · On-site

$45K - $57K/yr

The ideal candidate must have at least 3 years of previous UPS store manager or assistance manager experience, strong computer and internet skills, a high school diploma or GED, a friendly and ...

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Assistance Manager information

See California salary details

$24.2K

$58.7K

$114.5K

How much do assistance manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for assistance manager in California is $58,746.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What is the difference between Assistance Manager vs Customer Service Supervisor?

AspectAssistance ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and experience in customer support or team leadershipUsually requires a high school diploma or associate degree with customer service experience
Work EnvironmentManages teams in retail, hospitality, or service industries, overseeing daily operationsSupervises customer service staff, ensuring quality and resolving escalations
Employer UsageCommonly found in retail chains, hotels, and service providersWidely used in call centers, retail stores, and hospitality sectors

The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.

What are the most commonly searched types of Assistance jobs in California?

The most popular types of Assistance jobs in California are:

What cities in California are hiring for Assistance Manager jobs?

Cities in California with the most Assistance Manager job openings:

Infographic showing various Assistance Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,746 per year, or $28.2 per hour.

THE UPS Store Manager

AHURA PEYK LLC

Foothill Ranch, CA • On-site

$45K - $57K/yr

Full-time

Re-posted 13 days ago


Job description


Full Job Description

The Center  delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate must have at least 3 years of previous UPS store manager or assistance manager experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
Full Time or Part Time Positions
  • Process shipping for customers using The UPS Store system. Pack items for shipment using established packing guidelines. Provide other supporting shipping services (USPS), copying on digital copiers, faxing, sorting mail, laminating, binding, stocking and store cleanup.
  • NOTARY PUBLIC LICENSE is a PLUS! OR (Can be earned during probation period. See requirements at the end of the posting)
  • Must have customer service experience
  • Must be able to communicate effectively with customers
  • Shipping & packing experience a plus, but not required (will train)
  • Must be able to multi-task in a busy environment
  • Must be able to work on Saturdays & Sundays
RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
    • Maintains a clean, organized, and safe working environment
    • Performs other duties as assigned
    • May open and/or close the store and perform end-of-day accounting, etc.
    • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Takes ownership of the customer's packing, shipping, and/or print problems and offers viable solutions
    • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
QUALIFICATIONS

  • Must have NOTARY PUBLIC LICENSE
  • Must have at least 3 years of work experience at THE UPS STORE
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds