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Assistance Manager Jobs in Arizona (NOW HIRING)

Mon-Fri, 8am-4:30pm- Only local candidates Term: 6 months (Temp-to-Hire) Duties/Responsibilities • Manage and provide financial oversight of awards for the Public Assistance Program • Estimate ...

Travel Customer Service

Phoenix, AZ · On-site

$16 - $21.50/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance * Manage booking updates, itinerary changes, cancellations, and special travel needs

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Showing results 1-20

Assistance Manager information

See Arizona salary details

$22.8K

$55.5K

$108.1K

How much do assistance manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for assistance manager in Arizona is $55,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

What is the difference between Assistance Manager vs Customer Service Supervisor?

AspectAssistance ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and experience in customer support or team leadershipUsually requires a high school diploma or associate degree with customer service experience
Work EnvironmentManages teams in retail, hospitality, or service industries, overseeing daily operationsSupervises customer service staff, ensuring quality and resolving escalations
Employer UsageCommonly found in retail chains, hotels, and service providersWidely used in call centers, retail stores, and hospitality sectors

The Assistance Manager role generally involves broader operational responsibilities and team management, often requiring more experience and credentials. Customer Service Supervisors focus more on overseeing customer interactions and ensuring service quality. Both roles are essential in customer-focused industries but differ in scope and level of responsibility.

What are the most commonly searched types of Assistance jobs in Arizona? The most popular types of Assistance jobs in Arizona are:
What cities in Arizona are hiring for Assistance Manager jobs? Cities in Arizona with the most Assistance Manager job openings:
Infographic showing various Assistance Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,471 per year, or $26.7 per hour.

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Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an Global Project Manager for a CONTRACT assignment with one of our premier Pharmaceutical Services clients in Tucson, AZ .
As part of the Project Management Chapter, the Global Project Manager (GPM) plays a key role in optimized product delivery and is accountable for all project management aspects of various projects from simple to complex in nature. Drives the project/product from the original concept through completion by developing and directing detailed work plans, schedules, project estimates, spending, resource plans, and status reports. As a trusted advisor, the Global Project Manager translates and drives projects into products and enables the organization to use energy and time effectively and efficiently while quickly responding to changing business needs across the portfolio.
The Opportunity:
  • You will own project/program/product structures for Companion Diagnostics (CDx) product development & product care activities including communication management, timelines, resource and budget plans, progress and cost control, and risk management.
  • You will create, coordinate, and maintain integrated project plans including dependencies, resources and budgets, allowing the teams to work efficiently and effectively. You are accountable for quality implementation in projects in the following areas: Project risk management; Critical path analysis; Scenario creation and analysis; Budget; Robust planning.
  • You will proactively own and drive integrated project plans including dependencies, resources and budgets allowing the teams to work efficiently and effectively.
  • You will execute project management processes including guiding and managing preparation for milestone reviews, capacity reviews (cQCR, SCR & fQCR), etc., as applicable & may lead improvement initiatives. You will follow best practices in project/product teams and foster continuous improvement by sharing best practices and knowledge among peers.
  • You will select project methodology and apply agile methods as appropriate, including coaching and guiding teams in project methodology, including agile practices (with Project/Program Leads or PMC management if appropriate). You have expertise in working in a hybrid Agile role, combining Agile methods (usually within the project/product team) with non-Agile techniques (usually needed with partners and some functions).
  • You will establish, measure, and report the Key Performance Indicators (KPIs), standard metrics, Objectives and Key Results (OKRs) or Outcome Based Planning (OBPs) key results for projects enabling teams and functions to measure and improve quality, efficiency and effectiveness.
  • You will act as a trusted advisor with a 360 view on all levels to advise and support the project/product teams as well as the broader organization in the holistic planning; project risk management; scenario creation as well as critical path analysis with the aim to ensure an optimized value delivery. You will serve as a single point of contact & control for project and program data collected from the functions.
  • You will lead project team meetings and foster knowledge sharing between project/product teams and sub-chapters to enhance project effectiveness and optimized delivery.
  • You will identify project risks and describe potential implications for budget, timeline and scope. You will identify gaps, potential bottlenecks or delays, challenge assumptions and propose options to close gaps and get projects back on track while communicating issues proactively to stakeholders.
  • You will manage project/product team information to support the teams themselves, the Life Cycle Teams (LCTs) and/or other governing body decision making. Frequently provides high level/pre-defined and recent planning data for scenario analysis and decision making on a portfolio level. You will serve as an Agile Program Manager as defined by Scaled Agile Framework (SAFe) where applicable.
  • Other duties as assigned by leadership.

Who You Are:
  • You hold a Bachelor's degree, preferably in a Life Sciences field.
  • You have 4 years of experience in project management / engineering/ business in the diagnostic, medical device, pharmaceutical or biotech industry leading product development and product care projects.
  • You have at least one year of experience in the following areas: clinical biomarker or In Vitro Diagnostic development, companion diagnostic development, analytical and clinical validations, regulatory submissions, instrument/systems development, or program management)
  • You have one year of experience in a regulated industry (e.g. FDA 21 CFR part 820, ISO 13485, ISO 9001).

Preferred Qualifications:
  • You hold a Master's degree, preferably in a Life Sciences field, and 6 years project management / engineering/ business experience in the diagnostic, medical device, pharmaceutical or biotech industry leading product development and product care projects. Alternatively, you hold a Ph.D with 3 years project management experience in those areas.
  • Prior 3 years in clinical biomarker or In Vitro Diagnostic development experience in companion diagnostic development, analytical and clinical validations and regulatory submissions or instrument development and program management.

Relocation assistance is not available for this job posting. This is a hybrid position with an expectation of on-site presence in the Oro Valley, AZ campus ~2 days/week.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.