Asset Recovery ManagerLocation: 231 Hill Road, Rome, NY
Department: Asset Recovery/Credit Solutions
Position Type: Full-Time | Exempt
Compensation: $85,807.98/year to $107,259.98/year. Actual compensation will depend on experience.
Position Summary: Asset Recovery ManagerAmeriCU Credit Union is seeking an experienced
Asset Recovery Manager to lead and oversee all specialty collection processes across consumer, commercial, and real estate portfolios. The
Asset Recovery Manager will play a critical role in minimizing risk, reducing delinquency, and driving effective recovery strategies while ensuring compliance with regulatory standards.
This role partners closely with leadership to support loan performance, vendor oversight, and strategic recovery initiatives while maintaining a member-focused approach.
Key Responsibilities: Asset Recovery Manager - Oversee and manage all recovery processes including:
- Repossessions
- Bankruptcies
- Foreclosures
- Legal collections
- Charge-offs
- Manage third-party collection agencies and vendor relationships across lending portfolios
- Monitor commercial lending portfolios, including risk rating, loan performance, and delinquency trends
- Lead and develop the Asset Recovery team through:
- Coaching and training
- Performance management
- Development planning
- Partner with leadership to ensure cohesive recovery strategies and reduce loss exposure
- Develop and implement policies and strategies to maximize asset recovery outcomes
- Collaborate with lending teams on:
- Loan modifications
- Workout solutions
- Payment relief programs
- Analyze trends and provide reporting to leadership to support strategic decision-making
- Ensure compliance with all regulatory requirements and internal policies
- Build and maintain strong relationships with internal stakeholders and external partners
- Participate in cross-functional initiatives to improve portfolio performance and profitability
- Handle member interactions with professionalism, empathy, and a solutions-focused approach
Who Are We?AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $3 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond.
For 75 years we have been committed to our members, our employees, and our communities. In 2026, we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 38th nationwide!
Come grow with us! Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability - at no cost to you!
Get to know us more by clinking on the links below. See why YOU should choose AmeriCU!
https://www.americu.org/in-our-community/
https://www.americu.org/why-americu/
Pay Range: $85,807.98 - $107,259.98 per year