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Ascend Learning Jobs (NOW HIRING)

Ascend Learning

Member Services Rep

Gilbert, AZ · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Sr Manager FP&A

Leawood, KS · On-site +1

$106K - $144K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Technical Product Manager

Burlington, MA · On-site

$181K - $210K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Live Review Educator Part Time

Leawood, KS · On-site

$533 - $633/day

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Program Advisor

Gilbert, AZ · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Senior Software Engineer

Leawood, KS · On-site

$123K - $176K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Manager Test Development

Leawood, KS · On-site +1

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Senior Security Engineer

Leawood, KS · On-site +1

$111K - $152K/yr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Associate Quality Engineer

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

SEO & AEO Manager

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

Ascend Learning

Account Manager

Leawood, KS · On-site

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. We're ...

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Ascend Learning information

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$36K

$91.9K

$141K

How much do ascend learning jobs pay per year?

As of Aug 7, 2026, the average yearly pay for ascend learning in the United States is $91,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What are some common responsibilities and challenges for professionals working at Ascend Learning?

At Ascend Learning, professionals often collaborate on developing innovative educational solutions, including digital content, assessments, and learning platforms. A common challenge is staying current with evolving educational standards and technology trends while ensuring products meet diverse client needs. Teamwork is integral, as projects typically involve cross-functional coordination between content experts, software developers, and client support teams. Employees can expect a dynamic environment with opportunities for professional growth through exposure to new methodologies and regular training.

What are the key skills and qualifications needed to thrive at Ascend Learning, and why are they important?

To thrive at Ascend Learning, you generally need a background in education, instructional design, or technology, often supported by a relevant degree or experience in educational content development. Familiarity with learning management systems (LMS), e-learning authoring tools, and data analytics platforms is typical for many roles within the company. Strong collaboration, adaptability, and effective communication are critical soft skills that help employees contribute to innovative teams and address diverse client needs. These skills and qualifications ensure the delivery of high-quality educational solutions and drive organizational success in the evolving learning industry.

What is Ascend Learning?

Ascend Learning is an education technology company that provides online learning solutions, assessment tools, and content for students and professionals in various industries, especially healthcare, fitness, and safety. The company partners with schools, employers, and licensing bodies to deliver courses, test preparation, and certification programs. Ascend Learning aims to help individuals achieve their educational and career goals by offering flexible, high-quality learning experiences.

What is the difference between Ascend Learning vs Medical Assistant?

AspectAscend LearningMedical Assistant
CredentialsVaries by program; often includes certifications like CPR, first aidCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentEducational settings, online platforms, training programsClinics, hospitals, outpatient facilities
Industry UsageEducational providers, training organizationsHealthcare providers, clinics, hospitals
Job FocusProviding training and educational resourcesAssisting with patient care and administrative tasks

Ascend Learning primarily offers educational resources and training programs, while Medical Assistants work directly in healthcare settings providing patient care and administrative support. Both roles require certifications, but their work environments and job functions differ significantly.

More about Ascend Learning jobs
What cities are hiring for Ascend Learning jobs? Cities with the most Ascend Learning job openings:
What states have the most Ascend Learning jobs? States with the most job openings for Ascend Learning jobs include:
What job categories do people searching Ascend Learning jobs look for? The top searched job categories for Ascend Learning jobs are:
Ascend Learning jobs near you
Infographic showing various Ascend Learning job openings in the United States as of August 2026, with employment types broken down into 47% Full Time, 38% Part Time, and 15% Temporary. Highlights an 100% In-person job distribution, with an average salary of $91,932 per year, or $44.2 per hour.

Member Services Rep

Ascend Learning

Gilbert, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Ascend Learning rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 221 rated education and training

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
For over 37 years, National Academy of Sports Medicine® (NASM®) has set the standard in fitness and wellness credentials and certification with best-in-class, evidence-based programming. An Ascend Learning brand, NASM has delivered over 1.4 million fitness professionals in over 100 countries. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help clients set and reach their unique goals. Join us in igniting potential and making a lasting impact in the fitness and wellness industry.
WHAT YOU'LL DO
NASM, a division of Ascend Learning, is hiring a Member Service Representative reporting to the Member Service Manager. The Member Service Representative will have responsibility for engaging with NASM and AFAA members in a contact center environment to provide post-sales support.
WHERE YOU'LL WORK
This position will hybrid out of our Gilbert, AZ office. Remote candidates will be considered.
HOW YOU'LL SPEND YOUR TIME
  • Provide accurate, friendly, and responsive service to NASM and AFAA members that meet or exceed Service Level Agreements.
  • Resolve incoming member requests and inquires via telephone, email, and/or social media.
  • Provide light technical support for members including UN/PW resets, browser/operating compatibility evaluation and courseware tutorials.
  • Process in-policy member requests for cancellations and retests, and make resolution-oriented and fair recommendations for out-of-policy requests.
  • Fully document inquiries and resolutions.
  • Identify and report unusual inquiry trends.
WHAT YOU'LL NEED
  • Minimum of 2 years of customer service.
  • High school graduate or equivalent.
  • Friendly and resolution focused interpersonal skills.
  • Articulate verbal and written communication skills.
  • Experience navigating various business systems to support customer inquiries.
  • Problem solving skills.
  • Interest in fitness and training preferred.
  • Certified Personal Training (CPT certification) highly desired.
HIRING RANGE
The current full-time annualized hiring range for this role is $34,500.00-$49,280.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
BENEFITS
  • Health, dental, and vision insurance
  • Company paid Life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other employee wellness programs such as Headspace and Airvet
  • Charitable matching program

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

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