Are you someone who genuinely enjoys connecting with people and making their day a little easier? Ed Morse Automotive Group is looking for a bright, energetic Appointment Setter to join our vibrant team right here in Delray Beach, Florida! We're not just about selling cars; we're about building lasting relationships and providing exceptional service throughout a customer's automotive journey. As an Appointment Setter, you'll be the first point of contact for many, playing a crucial role in ensuring our customers receive the timely and professional service they deserve. You'll have the chance to make a real impact by connecting with our community and helping them keep their vehicles in top shape. If you're looking for a role where your positive attitude shines and you can contribute to a supportive and growing team, wed love to welcome you aboard!
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Weekly Pay
401k + Company Match
Paid Holidays
Employee Discounts
Referral Program
Paid Volunteer Days
Unlimited Career Potential
Uncapped Commission
Bonus Opportunities
Responsibilities- Engage with potential customers over the phone to schedule service appointments.
- Clearly communicate the benefits of scheduling service with Ed Morse Automotive Group.
- Accurately record customer information and appointment details in our system.
- Address basic customer inquiries and direct more complex questions to the appropriate department.
- Strive to meet daily appointment setting goals.
- Maintain a friendly and professional demeanor during all customer interactions.
Requirements- High school diploma or equivalent.
- Previous experience in a customer service or call center role is a plus.
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Comfortable using computer systems and basic software.
- A positive and enthusiastic attitude.