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Appointment Reminder Jobs (NOW HIRING)

CYNET SYSTEMS

Practice Assistant

Salem, MA · On-site

$17 - $32/hr

Conduct appointment reminder calls. * Utilize Epic CRM for patient data and scheduling. Nice to Have: * Patient check-in experience. * Appointment reminder calling experience. * Epic CRM proficiency.

CYNET SYSTEMS

Practice Assistant

Salem, MA · On-site

$17.71 - $32.17/hr

Conduct appointment reminder calls. Utilize Epic CRM for patient data and scheduling. Nice to Have: Patient check-in experience. Appointment reminder calling experience. Epic CRM proficiency. Skills:

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How much do appointment reminder jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for appointment reminder in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.00 per hour, depending on experience, location, and employer.

What is an appointment reminder?

An Appointment Reminder job involves contacting clients or patients to confirm upcoming appointments, usually via phone, email, or text. The role helps reduce no-shows and scheduling conflicts by providing timely reminders. Responsibilities may include verifying details, rescheduling if necessary, and maintaining accurate records. Strong communication skills and attention to detail are essential for success in this role.

What are the typical daily responsibilities of an appointment reminder?

As an Appointment Reminder, your daily tasks usually involve contacting clients or patients via phone, text, or email to confirm upcoming appointments, rescheduling as needed, and updating appointment records in scheduling systems. You may also be responsible for documenting responses, addressing basic questions or concerns, and notifying relevant staff of cancellations or changes. The role is often part of a team within healthcare, service, or business offices, and requires effective coordination with administrative and front-desk staff. Success relies on your consistency, professionalism, and ability to maintain clear, friendly communication with a diverse range of clients.

What are the key skills and qualifications needed to thrive in the appointment reminder position, and why are they important?

To excel as an Appointment Reminder, strong communication skills, attention to detail, and reliability are essential, along with a high school diploma or equivalent. Familiarity with appointment scheduling software, customer relationship management (CRM) systems, or automated calling platforms is often required. Excellent phone etiquette, patience, and the ability to handle repetitive tasks with a positive attitude are valued soft skills. These abilities are important to ensure timely, accurate reminders that enhance customer satisfaction and reduce appointment no-shows.

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Appointment Reminder jobs near you
Infographic showing various Appointment Reminder job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,548 per year, or $21.4 per hour.

Bilingual Appointment Coordinator (English/Spanish)

Pembroke Pines, FL

5th HQ
Recruiting and Staffing Services
Learn more about 5th HQexternal

Full-time

Re-posted 9 days ago

Job description

Job Description: As a Bilingual Appointment Coordinator in a medical office, you will be responsible for managing patient appointments, ensuring smooth communication between English and Spanish-speaking patients, and providing administrative support to the medical team. Your role is essential in maintaining efficient office operations and delivering excellent patient care.

Key Responsibilities:

  • Appointment Scheduling: Coordinate and schedule patient appointments, follow-ups, and consultations, ensuring that the office calendar is accurately maintained and efficiently managed.
  • Patient Communication: Serve as the primary point of contact for patients, handling phone calls, emails, and in-person inquiries in both English and Spanish.
  • Patient Intake: Assist with patient check-ins, verifying insurance information, updating patient records, and ensuring that all necessary documentation is completed prior to appointments.
  • Reminder Calls: Conduct appointment reminder calls and send confirmation messages to reduce no-show rates and ensure patients are informed about their appointments.
  • Coordination: Work closely with team member to manage appointment availability, reschedule appointments when necessary, and ensure that the office workflow is optimized.
  • Administrative Support: Perform general administrative duties such as filing, faxing, and managing correspondence to support the office's day-to-day operations.
  • Patient Satisfaction: Address patient concerns, answer questions, and provide information about office policies, procedures, and services to enhance the patient experience.

Skills and Qualifications:

  • Bilingual Proficiency: Fluent in both English and Spanish, with strong verbal and written communication skills in both languages.
  • Customer Service: Excellent customer service skills with a patient-focused attitude and the ability to handle sensitive situations with empathy and professionalism.
  • Organizational Skills: Strong organizational skills with the ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Medical Knowledge: Basic understanding of medical terminology and office procedures is preferred.
  • Technology Skills: Proficiency in using office software, electronic medical records (EMR) systems, and scheduling tools.
  • Attention to Detail: High level of accuracy in managing patient information, scheduling, and documentation.
  • Team Collaboration: Ability to work effectively with medical staff, patients, and other administrative personnel in a collaborative team environment.
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