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Application Support Jobs in Delaware (NOW HIRING)

Hexagon AB

Applications Engineer

Wilmington, DE · On-site

This role supports prospective and existing customers through product demonstrations, application development, technical recommendations, contract programming, training, and troubleshooting. The ...

BlackRock

Analyst, Application Engineer

Wilmington, DE · On-site

In this role, you will support businesscritical computing workloads, realtime and batch processing, data transfer services, application onboarding and upgrades, and recovery procedures. You will work ...

Morgan Stanley

Mainframe CICS Systems Engineer

Wilmington, DE · On-site

$47.50 - $61.25/hr

Assembler, COBOL and REXX coding and knowledge of CICS Exits Web application support in a CICS TS V6.x environment Understanding of zOS facilities such as: APF, Linklist, VSAM, LPA, RLS, Coupling ...

Brunswick

The Product Application Engineer coordinates resolution of current product issues and leads the ... Support, facilitate propulsion system installation training of OEM installation technicians

Lund Boats

The Product Application Engineer coordinates resolution of current product issues and leads the ... Support, facilitate propulsion system installation training of OEM installation technicians

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All JobsApplication Support JobsApplication Support Jobs in Delaware

Application Support information

See Delaware salary details

$31K

$161.3K

$206.2K

How much do application support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support in Delaware is $161,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $205,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Delaware?

The most popular types of Application Support jobs in Delaware are:

What are popular job titles related to Application Support jobs in Delaware?

For Application Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Delaware look for?

The top searched job categories for Application Support jobs in Delaware are:

What cities in Delaware are hiring for Application Support jobs?

Cities in Delaware with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $161,328 per year, or $77.6 per hour.

Applications Engineer

Hexagon AB

Wilmington, DE • On-site

Full-time

Posted 12 days ago

Key responsibilities

  • Conduct hardware and software product demonstrations to showcase technical features, workflows, functionality, and performance.

  • Partner with the sales team to assess customer applications and recommend appropriate measurement solutions.

  • Provide technical support, troubleshoot application, software, and hardware issues, and refine programs to improve performance.

Job description

Applications Engineer
Summary
Hexagon Manufacturing Intelligence is seeking an Applications Engineer to provide technical sales and applications support across metrology solutions. This role supports prospective and existing customers through product demonstrations, application development, technical recommendations, contract programming, training, and troubleshooting.
The Applications Engineer partners closely with sales, engineering, marketing, and customers to translate application requirements into practical measurement solutions.
What You'll Do
  • Conduct hardware and software product demonstrations that showcase technical features, workflows, functionality, and performance to prospective and existing customers.
  • Communicate product capabilities and benefits clearly for customer applications, including complex technical requirements.
  • Partner with the regional sales team to assess customer applications and recommend appropriate solutions.
  • Prepare detailed technical specifications and application requirements to support quotations and customer proposals.
  • Develop programs and applications that meet customer specifications and measurement objectives.
  • Consult with customers to understand requirements and incorporate feedback into application designs and workflows.
  • Provide technical support and troubleshoot application, software, and related hardware issues through resolution and follow-up.
  • Validate programs and applications following development, maintenance, or testing and refine existing programs to improve performance.
  • Prepare operating instructions and deliver product and application training that meets customer needs.
  • Build and maintain positive customer relationships through responsive, professional technical support.
  • Stay current on application engineering practices, metrology technologies, and relevant product advancements through training, independent research, and seminars.
  • Collaborate with engineering and marketing teams on product development and customer application needs.
  • Learn from experienced Applications Engineers and apply established techniques, processes, and best practices.
  • Perform other related duties as assigned.

Qualifications
Must Have
  • Bachelor's degree in engineering, mathematics, or a related technical discipline, or an equivalent combination of education and relevant work experience.
  • Foundational experience or education in manufacturing engineering, quality engineering, metrology, or a similar technical environment; candidates with approximately 0-2 years of related professional experience are encouraged to apply.
  • Strong analytical and problem-solving skills with the ability to take a technical issue from problem definition through resolution and follow-up.
  • Excellent written and verbal communication skills, including the ability to explain technical concepts to customers and present to small groups.
  • Strong customer service skills and the ability to build effective working relationships with customers and internal teams.
  • Proficiency with Microsoft Office applications.
  • Ability to work effectively with direction, independently on assigned tasks, and collaboratively within a team.
  • Ability and willingness to travel up to 75% based on customer and business needs.

Nice to Have
  • Experience with metrology, measurement systems, manufacturing automation, CAD, programming, or related engineering applications.
  • Exposure to technical sales, product demonstrations, customer training, or application support.
  • Experience developing, testing, or optimizing technical programs or customer-specific applications.

Work Environment
  • This is an on-site position based in Wilmington, Delaware, with travel of up to 75% to customer and other business locations.
  • Work is performed in office, demonstration, manufacturing, and customer environments; noise levels may vary from low to moderate or higher depending on the location.
  • The role regularly requires communication with employees and customers, use of computers and office equipment, and movement within office, demonstration, and manufacturing environments.
  • The role may occasionally require bending or kneeling and lifting or moving items weighing up to 50 pounds.
  • Specific visual abilities may include close vision, depth perception, and the ability to adjust focus.
  • Required personal protective equipment will be provided when applicable.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role, absent undue hardship.

Explore Life at Hexagon
Today, everything from the phone in your pocket to the aeroplanes crossing the sky functions because we can measure the world around us. Measurement is not just the foundation of progress - it is the thread that connects human achievement, from the earliest monuments to the frontier of space. At Hexagon, measurement is in our DNA. For 25 years, we've shaped industries and enabled innovators by delivering precision, accuracy, and reliability where it matters most. Now, as the world moves into the intelligence age with its own set of challenges and opportunities, Hexagon stands ready - the global leader in measurement technologies - measuring what matters for the future.
From microns to Mars, we measure what matters for the future.
Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence
Hexagon is the global leader in measurement technologies. Our precision measurement, positioning, and autonomous solutions transform the world's most vital industries. From aerospace & defense, automotive, construction, general manufacturing, to mining and more, we provide the confidence that customers rely on to build, navigate, and innovate. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 16,000 employees in 50 countries and net sales of approximately 3.7bn EUR.
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