ZipRecruiter

Log In

1

Application Support Jobs in Delaware (NOW HIRING)

Mondo

IT Application Support

Elsmere, DE · On-site

$27 - $35/hr

Job Title: IT Application Support Location-Type: Hybrid - 3 days in in either Marlborough MA or Wilmington DE Start Date Is: September Duration: (contract, perm, etc): 1 year contract with potential ...

3B Staffing LLC

Application Analyst

Wilmington, DE · On-site

Strong cross skill set within application support/troubleshooting, but playing the role of liaison vs. Hands on fix * Focus is on NON-LAB apps; Data Clean up on APPS, work with users on issues ...

3B Staffing LLC

Application Analyst

Wilmington, DE · On-site

Strong cross skill set within application support/troubleshooting, but playing the role of liaison vs. Hands on fix * Focus is on NON-LAB apps; Data Clean up on APPS, work with users on issues ...

Ametek

Field Application Engineer- Texas

Newark, DE · On-site +1

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...

Ametek

Field Application Engineer- Texas

Newark, DE · On-site

$90K - $120K/yr

Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...

Info Way Solutions

Camunda Developer

Wilmington, DE · On-site

Responsibilities : • Provide application support, configuration, and enhancement for workflow-based systems. • Design, develop, and optimize workflows using Camunda BPM (BPMN). • Apply strong ...

ADVANTAGE MEDIA SERVICES LLC

IT Support I

New Castle, DE · On-site

$21 - $24/hr

THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...

ADVANTAGE MEDIA SERVICES INC

IT Support I

New Castle, DE · On-site

$21 - $24/hr

THE POSITION We are looking for a Technical Support Specialist, who is a self-starter with application support experience for our growing, fast paced Information Technology department. This position ...

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

This position is a critical extension of healthcare IT operations, bridging Service Desk, Infrastructure, Network, Security, and Application support teams by executing physical, device level, and ...

next page

Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Delaware

Application Support information

See Delaware salary details

$31K

$161.3K

$206.2K

How much do application support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support in Delaware is $161,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $205,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Delaware?

The most popular types of Application Support jobs in Delaware are:

What are popular job titles related to Application Support jobs in Delaware?

For Application Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Delaware look for?

The top searched job categories for Application Support jobs in Delaware are:

What cities in Delaware are hiring for Application Support jobs?

Cities in Delaware with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $161,328 per year, or $77.6 per hour.

IT Application Support

Mondo

Elsmere, DE • On-site

$27 - $35/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Job Title: IT Application SupportLocation-Type: Hybrid - 3 days in in either Marlborough MA or Wilmington DEStart Date Is: SeptemberDuration: (contract, perm, etc): 1 year contract with potential to extendCompensation Range: $27-$35/hr W2   Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Position Overview Qnity is seeking an IT Application Support Contractor to join its Technology IT organization and support critical applications used across its Research & Development environment. This is an excellent opportunity for an early-career IT professional who enjoys troubleshooting, working directly with users, and learning new technologies. The ideal candidate will have 0–5 years of relevant experience, including internship experience, and a strong interest in application support, systems administration, or IT operations. The individual will provide Tier 2 application support, assist with user access and provisioning, troubleshoot technical issues, support data and application initiatives, and work closely with scientists, engineers, researchers, IT teams, and software vendors. Key Responsibilities:Application Support
  • Provide Tier 2 support for R&D applications, including ELN, LIMS, Document Management Systems, and other scientific applications.
  • Troubleshoot and resolve application, access, and user-reported issues.
  • Log, track, prioritize, and resolve support tickets within established service-level expectations.
  • Monitor application health and identify recurring issues or opportunities for improvement.
  • Assist with incident resolution, outage reporting, and root-cause investigations.
  • Escalate complex issues to vendors, infrastructure teams, or senior technical resources when appropriate.
User Access & System Administration
  • Support user onboarding, provisioning, deprovisioning, and access changes.
  • Assist with Active Directory group ownership and membership for supported applications.
  • Support service-account requests and periodic access reviews.
  • Help maintain application security and ensure adherence to IT security, audit, and data-governance requirements.
Data & Application Management
  • Assist with data archival, cleanup, migration, and validation activities.
  • Support bulk data imports and transfers between repository systems.
  • Assist with application testing, validation, configuration, upgrades, patches, and implementations.
  • Coordinate with software vendors and internal IT teams to resolve technical issues and support system enhancements.
  • Participate in continuous improvement initiatives focused on application usability, stability, and user adoption.
User Support & Documentation
  • Work directly with scientists, engineers, researchers, and business users to understand and resolve technical issues.
  • Provide guidance on application functionality and best practices.
  • Assist with user onboarding and training.
  • Develop and maintain troubleshooting guides, SOPs, knowledge-base articles, and other support documentation.
  • Build strong relationships with users and provide a high level of customer service.
Required Qualifications
  • 0–5 years of experience in application support, IT support, systems administration, business systems, or a related technical field.
  • Relevant internship experience will be considered.
  • Experience supporting users and troubleshooting application or access-related issues.
  • Strong problem-solving and troubleshooting abilities.
  • Basic understanding of user provisioning, access management, and Active Directory.
  • Experience working with enterprise applications or technical systems.
  • Strong communication and customer service skills.
  • Highly organized, responsive, and willing to take ownership of issues through resolution.
  • Ability to learn new technologies, applications, and R&D/scientific workflows quickly.
  • Ability to work effectively with both technical and non-technical users.
Preferred Qualifications
  • Experience supporting ELN, LIMS, Document Management Systems, or other R&D applications.
  • Experience working in an R&D, laboratory, scientific, or technical environment.
  • Experience with application testing, validation, or implementation.
  • Experience with data migration or system implementation projects.
  • Experience working directly with scientists, engineers, or researchers.
  • Familiarity with security, audit, and data-governance requirements.
  • Experience with ticketing or incident-management systems.
  • Degree preferred in Information Technology, Computer Science, Information Systems, Engineering, Chemistry, another science discipline, or a related field.
Ideal Candidate The ideal candidate is an early-career IT professional who is technically curious, highly responsive, and comfortable working directly with end users. They don't need to have extensive experience with every R&D application but should demonstrate the ability to troubleshoot, learn quickly, and take ownership of problems. Someone with a background in IT support, application support, systems administration, business systems, or a technical/scientific environment could be a strong fit. Internship experience is absolutely relevant. The successful candidate will be comfortable working in a collaborative environment and communicating with a diverse group of stakeholders, including scientists, engineers, researchers, IT professionals, and vendors.