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Application Support Analyst Jobs in Delaware (NOW HIRING)

Bayhealth

Application Analyst II

Dover, DE · On-site

This particular Analyst will support our Epic Cadence Scheduling module Responsibilities: 1. ... Application Analyst II will be responsible for projects with complex scope that requires ...

ECCLESIASTES INC

Sr. BizTalk Programmer

Newark, DE · Remote

Support multiple Scrum delivery and waterfall project teams throughout the application lifecycle. Collaborate daily with application programmers, system analysts, QA teams, and business stakeholders.

M&T Bank

Senior Application Security Engineer

Wilmington, DE · On-site

$57 - $76.25/hr

Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...

M&T Bank

Senior Application Security Engineer

Wilmington, DE · On-site

$57 - $76.25/hr

Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...

Ecclesiastes, Inc.

Sr. BizTalk Programmer

Newark, DE · On-site +1

... application support across multiple platforms. You will collaborate with various teams, including application programmers, QA analysts, and business partners, to deliver high-impact software ...

State of Delaware

Senior Legislative Analyst

Dover, DE · On-site

$76K - $95K/yr

Work involves performing financial and policy analysis of budgets, organizational, and management ... must be supported by the information supplied on the application including your employment ...

Droisys

Application Architect

Wilmington, DE

Responsible for the definition, design, construction, integration, testing, and support of reliable ... Includes systems analysis, creation of specifications, coding, testing, and implementation of ...

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All JobsApplication Support Analyst JobsApplication Support Analyst Jobs in Delaware

Application Support Analyst information

See Delaware salary details

$15

$39

$70

How much do application support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for application support analyst in Delaware is $39.33, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $44.76 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Delaware? For Application Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Delaware look for? The top searched job categories for Application Support Analyst jobs in Delaware are:
Application Support Analyst jobs near you
Epic Senior Manager Cross Application Support

Epic Senior Manager Cross Application Support

Christiana Care Health Services

Wilmington, DE • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

132nd of 870 rated healthcare providers

Job description

Job Details

Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

Why ChristianaCare

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

ChristianaCare Offers

  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out.
  • 12-week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more

Education and Experience Requirements:

  • Bachelor's degree in a related field (e.g., Healthcare Administration, Information Technology, Business Administration, or a related discipline) OR 7 years of relevant experience in lieu of bachelor's degree.
  • Advanced degree (e.g., Master's in Healthcare Administration, MBA, or related field) is preferred.
  • 6-8 years of experience with Epic systems or similar EHR platforms in areas such as security, data courier administration, environment and release management, interfaces, and conversion.
  • Minimum of 4 years of experience in a leadership or supervisory role managing a team of analysts in the Cross Application areas.
  • Epic Certification in one of the Cross Application areas such as Data courier administration, Bridges, preferred.

Primary Function:

The primary function of the Cross Application Support Senior Manager is to lead and manage the enterprise-wide implementation of the Epic system for cross application support areas including data courier admin/environment release management, interface (Bridges), and conversions. This role involves coordinating and communicating with various stakeholders, managing the scope, schedule, and quality of the project, and ensuring that the system meets the organization's business needs. The manager will work closely with the VP EHR Implementation, other directors and managers, and Epic representatives to guide workflow design, build, and test the system, and troubleshoot issues. The role includes exposure to areas such as data courier administration, environment and release management, interfaces, and conversions.

Principal Duties and Responsibilities:

  • Directly lead and manage a team of Epic analysts ensuring team alignment and effective support during and post implementation
  • Lead and manage the enterprise-wide implementation and integration of cross-application support areas including data courier admin/environment release management, interface (Bridges), and conversions
  • Manage project scope, schedule, budget, and quality of the cross-application support implementation and performance
  • Set clear expectations for team members and define their roles at each project phase
  • Collaborate with the VP and project managers, program leads, governance groups, and integrated workgroup to coordinate activitiesto ensure alignment on cross-functional workflow and content, facilitating seamless integration across the project and addressing interdependencies effectively
  • Advise and coach team members on project issues, key success factors, and lessons learned
  • Reinforce the importance of the cross-application support project with executives and the VP, providing consistent communication to the project team
  • Appropriately match team member skills to team responsibilities
  • Lead and manage the cross-application support project from an organizational perspective while attending to detailed tasks
  • Serve as a point of contact for cross-application areas
  • Identify and troubleshoot issues related to data courier admin, environment release management, interfaces, and conversion
  • Lead workflow design, build and test cross-application solutions, and analyze technical issues associated with Epic software
  • Act as a liaison between organizational needs and Epic implementation staff
  • Maintain regular communication with Epic representatives, including participating in weekly project team meetings
  • Collaborate with Epic representatives, the organization's business community, and end users to ensure the cross-application support system meets the organization's business needs regarding project deliverables and timeline
  • Develop an understanding of operational needs to set the direction for the organization's cross-application workflows
  • Lead training and work with end users to ensure effective use of cross-application support tools
  • Review the status of cross-application support projects and issues on an ongoing basis with leadership
  • Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
  • Own integrated efforts that span multiple applications such as security, data courier admin, environment release management, interfaces, and conversion

Knowledge, Skill, and Ability Requirements:

  • Demonstrating flexibility with respect to changing end-user business needs.
  • The ability to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner.
  • The ability to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.
  • The ability to communicate information clearly and concisely with project leadership and subject matter experts.
  • The ability and willingness to learn new software and systems.
  • Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence.
  • The ability to gain trust and establish effective relationships with Epic counterparts.
Annual Compensation Range $135,720.00 - $217,172.80This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Jun 3, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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