Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem ... support, infrastructure, and business stakeholders to manage application capacity, monitoring ...
Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem ... support, infrastructure, and business stakeholders to manage application capacity, monitoring ...
Application Analyst II
Dover, DE · On-site
This particular Analyst will support our Epic Cadence Scheduling module Responsibilities: 1. ... Application Analyst II will be responsible for projects with complex scope that requires ...
Application Analyst II
Dover, DE · On-site
This particular Analyst will support our Epic Cadence Scheduling module Responsibilities: 1. ... Application Analyst II will be responsible for projects with complex scope that requires ...
Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem ... support, infrastructure, and business stakeholders to manage application capacity, monitoring ...
Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem ... support, infrastructure, and business stakeholders to manage application capacity, monitoring ...
... Document Analyst to join their team. The Consumer Support Agent is a highly knowledgeable ... Office Application Question(s): * This in an in office position 5-days a week. Monday - Friday 8AM ...
... Document Analyst to join their team. The Consumer Support Agent is a highly knowledgeable ... Office Application Question(s): * This in an in office position 5-days a week. Monday - Friday 8AM ...
... Document Analyst to join their team. The Consumer Support Agent is a highly knowledgeable ... Office Application Question(s): * This in an in office position 5-days a week. Monday - Friday 8AM ...
... Document Analyst to join their team. The Consumer Support Agent is a highly knowledgeable ... Office Application Question(s): * This in an in office position 5-days a week. Monday - Friday 8AM ...
Technical Analyst / Junior Java Application Analyst
Newark, DE · On-site
$56.08/hr
Support API provider and consuming client application analysis for web services. Required Skills & Qualifications: Computer programming background with a focus on Java. Ability to learn quickly and ...
Technical Analyst / Junior Java Application Analyst
Newark, DE · On-site
$56.08/hr
Support API provider and consuming client application analysis for web services. Required Skills & Qualifications: Computer programming background with a focus on Java. Ability to learn quickly and ...
IT Research Support Lead (Near Shore)
Wilmington, DE · On-site +1
$45 - $60/hr
Strong business analysis and requirements gathering skills * Experience working with vendors and supporting small-to-medium application initiatives * Excellent written and verbal communication skills ...
New
IT Research Support Lead (Near Shore)
Wilmington, DE · On-site +1
$45 - $60/hr
Strong business analysis and requirements gathering skills * Experience working with vendors and supporting small-to-medium application initiatives * Excellent written and verbal communication skills ...
New
The Application Analyst in Medical Imaging is responsible for providing technical production support and system administration to ensure optimal performance, availability, and reliability of ...
The Application Analyst in Medical Imaging is responsible for providing technical production support and system administration to ensure optimal performance, availability, and reliability of ...
IT Applications Analyst
Wilmington, DE · On-site
The Application Analyst in Medical Imaging is responsible for providing technical production support and system administration to ensure optimal performance, availability, and reliability of ...
IT Applications Analyst
Wilmington, DE · On-site
The Application Analyst in Medical Imaging is responsible for providing technical production support and system administration to ensure optimal performance, availability, and reliability of ...
Support EFB and End User Stand Alone device activities, including device setup, activation, password resets, application unlocks, lost mode/device retrieval, operating system updates, configuration ...
Support EFB and End User Stand Alone device activities, including device setup, activation, password resets, application unlocks, lost mode/device retrieval, operating system updates, configuration ...
Support EFB and End User Stand Alone device activities, including device setup, activation, password resets, application unlocks, lost mode/device retrieval, operating system updates, configuration ...
Support EFB and End User Stand Alone device activities, including device setup, activation, password resets, application unlocks, lost mode/device retrieval, operating system updates, configuration ...
Analyze, design, develop, and implement software solutions supporting enterprise procurement ... Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application ...
Analyze, design, develop, and implement software solutions supporting enterprise procurement ... Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application ...
Flying Squadron Functional Support (Multiple Opportunities) with Security Clearance
Dover, DE · On-site
We use this foundation to deliver value to our clients by analyzing problems, formulating solutions ... During the application process you will be asked what position you wish to be considered for:
Flying Squadron Functional Support (Multiple Opportunities) with Security Clearance
Dover, DE · On-site
We use this foundation to deliver value to our clients by analyzing problems, formulating solutions ... During the application process you will be asked what position you wish to be considered for:
Analyze, design, develop, and implement software solutions supporting enterprise procurement ... Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application ...
Analyze, design, develop, and implement software solutions supporting enterprise procurement ... Implement at least 1 or 2 end to end iCertis contract management lifecycle procurement application ...
Remote Engineering Manager - Service Contact Center
Wilmington, DE · Remote
$101K - $178K/yr
... analysis, etc.), associated software platforms, applications, and workflows, * Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support * Drive ...
Remote Engineering Manager - Service Contact Center
Wilmington, DE · Remote
$101K - $178K/yr
... analysis, etc.), associated software platforms, applications, and workflows, * Ensure team capability across hardware troubleshooting, software diagnostics, scientific application support * Drive ...
Senior Application Security Engineer
Wilmington, DE · On-site
$57 - $76.25/hr
Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...
Senior Application Security Engineer
Wilmington, DE · On-site
$57 - $76.25/hr
Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...
Senior Application Security Engineer
Wilmington, DE · On-site
$57 - $76.25/hr
Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...
Senior Application Security Engineer
Wilmington, DE · On-site
$57 - $76.25/hr
Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T ... analysis (SCA), interactive application security testing (IAST), dynamic application security ...
Mainframe Senior Application Developer with Production Support
Wilmington, DE · On-site
$47.50 - $61.25/hr
... Strong Analytical and debugging skills and experience in developing, debugging, and maintaining ... on call support • Troubleshooting and resolving application issues in a timely and efficient ...
Quick apply
Mainframe Senior Application Developer with Production Support
Wilmington, DE · On-site
$47.50 - $61.25/hr
... Strong Analytical and debugging skills and experience in developing, debugging, and maintaining ... on call support • Troubleshooting and resolving application issues in a timely and efficient ...
Technical Service Account Manager
Wilmington, DE · On-site +1
Analyze process and laboratory data to identify improvement opportunities and make recommendations ... Prior success in a customerfacing technical or application support role * Ability to translate ...
New
Technical Service Account Manager
Wilmington, DE · On-site +1
Analyze process and laboratory data to identify improvement opportunities and make recommendations ... Prior success in a customerfacing technical or application support role * Ability to translate ...
New
Oracle Middleware & Database Administrator
Newark, DE · On-site
$50 - $68/hr
... technology and analytics to create solutions that help our clients develop and sustain a ... Integration & Application Support * Configure and troubleshoot REST/SOAP web services * Manage ...
Quick apply
Oracle Middleware & Database Administrator
Newark, DE · On-site
$50 - $68/hr
... technology and analytics to create solutions that help our clients develop and sustain a ... Integration & Application Support * Configure and troubleshoot REST/SOAP web services * Manage ...
Application Support Analyst information
See Delaware salary details
$15.88 - $20.82
2% of jobs
$20.82 - $25.77
10% of jobs
$29.72 is the 25th percentile. Wages below this are outliers.
$25.77 - $30.71
16% of jobs
$30.71 - $35.65
21% of jobs
The median wage is $35.93 / hr.
$35.65 - $40.59
20% of jobs
$42.88 is the 75th percentile. Wages above this are outliers.
$40.59 - $45.54
14% of jobs
$45.54 - $50.48
8% of jobs
$50.48 - $55.42
3% of jobs
$55.42 - $60.37
3% of jobs
$60.37 - $65.31
2% of jobs
$65.31 - $70.25
1% of jobs
$15
$39
$70
How much do application support analyst jobs pay per hour?
What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?
What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?
What does an Application Support Analyst do?
What is the difference between Application Support Analyst vs Help Desk Technician?
| Aspect | Application Support Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are common | Often requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial |
| Work Environment | Supports enterprise applications, often in corporate or IT departments, troubleshooting software issues | Provides first-level support to end-users, handling hardware/software problems in various settings |
| Employer & Industry Usage | Used in corporate, healthcare, finance, and technology sectors | Common in retail, education, small businesses, and service industries |
The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Job description
Senior Vice President, Production Services Application Support
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Vice President, Production Services Application Support to join our Production Services team. This role is located in Lake Mary, FL.
In this role, you'll make an impact in the following ways:
- Maintains and supports highly complex applications and their operating environments.
- Performs complex troubleshooting as a subject matter expert for a portfolio of applications.
- Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem management for complex problems spanning multiple applications to address underlying technical issues.
- Leads production readiness reviews and PTO controls for new releases and projects, analyzes system requirements, and reviews plans for major projects and initiatives to ensure they meet system needs.
- Collaborates with development, quality assurance, operations, support, infrastructure, and business stakeholders to manage application capacity, monitoring, instrumentation, and major changes.
- Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes.
To be successful in this role, we're seeking the following:
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
- 10-12 years of diverse experience in multiple areas of information technology required.
- Experience in the securities or financial services industry is a plus.
- Experience handling complex incident, problem management, and troubleshooting.
- May mentor or provide guidance to junior team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
- America's Most Innovative Companies, Fortune, 2025
- World's Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.