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Application Support Analyst Jobs in Delaware (NOW HIRING)

Lead and support customer trials, including trial design, execution, on-site troubleshooting, and ... Strong analytical skills related to fermentation performance, yield optimization, and product ...

Our firm is committed to providing employee support and advancement, while embracing inclusion and ... We invite you to explore the position below and to submit your application to join our team! The ...

... support of reliable and reusable software solutions, addressing business opportunities. Includes systems analysis, creation of specifications, coding, testing, and implementation of application ...

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Application Support Analyst information

See Delaware salary details

$15

$39

$70

How much do application support analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for application support analyst in Delaware is $39.33, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $44.76 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Application Support Analysts, and how can they effectively handle them?

Application Support Analysts often face challenges such as resolving complex technical issues under tight deadlines, managing high volumes of support tickets, and communicating effectively with both technical teams and non-technical users. To handle these challenges, it's important to develop strong problem-solving skills, prioritize tasks efficiently, and maintain clear, patient communication. Building collaborative relationships with development teams can also help expedite issue resolution and ensure continuous improvement of applications.

What are the key skills and qualifications needed to thrive as an Application Support Analyst, and why are they important?

To thrive as an Application Support Analyst, you need a solid understanding of software troubleshooting, database management, and IT fundamentals, often backed by a relevant degree or certification. Familiarity with ticketing systems, SQL databases, and application monitoring tools is typically required. Strong problem-solving abilities, effective communication, and customer service orientation are essential soft skills for this role. These skills ensure timely resolution of technical issues, minimize application downtime, and foster positive user experiences.

What does an Application Support Analyst do?

An Application Support Analyst is responsible for maintaining, troubleshooting, and supporting software applications used by an organization. They help resolve technical issues, manage user requests, and ensure applications run smoothly and efficiently. Their role often involves working with end-users, IT teams, and software vendors to investigate problems, implement fixes, and support software upgrades or enhancements. Strong analytical and communication skills are essential for this position.

What is the difference between Application Support Analyst vs Help Desk Technician?

AspectApplication Support AnalystHelp Desk Technician
Required CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports enterprise applications, often in corporate or IT departments, troubleshooting software issuesProvides first-level support to end-users, handling hardware/software problems in various settings
Employer & Industry UsageUsed in corporate, healthcare, finance, and technology sectorsCommon in retail, education, small businesses, and service industries

The Application Support Analyst typically handles more complex application issues, requiring specific technical skills and certifications, while Help Desk Technicians focus on basic troubleshooting and user support. Both roles are essential in IT support but differ in scope and complexity.

What are popular job titles related to Application Support Analyst jobs in Delaware? For Application Support Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Application Support Analyst jobs in Delaware look for? The top searched job categories for Application Support Analyst jobs in Delaware are:

Full-time

Posted 5 days ago


Job description

Summary Statement

A class incumbent performs advanced level fiscal and policy analysis. Work involvesperforming financial and policy analysis of budgets, organizational, and management problems statewide;preparing fiscal notes for Bills or Resolutions; andproposing expenditure of funds or decreasing revenue.\r\n\r\n Works with agencies' fiscal, policy, and management issues as they relate to the annual state budget process. \r\n Maintains a continuous contact with Legislative, Executive, and Judicial officials and other officials from federal, local and state governments. \r\n\r\n

Career Ladder

The Controller General has the authority to hire at the Senior Legislative Analyst or underfill at the Legislative Analyst level, paygrade 18. The decision will be based on the applicant's qualifications at the time of hire. If hired at the Legislative Analyst level, an employee may be promoted to the Senior Legislative Analyst level upon meeting job requirements of this class.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.\r\n\r\n Provides complete financial analysis and forecasting for the Controller General and Joint Finance Committee and legislature in the area of revenue and expenditures.\r\n \r\n Provides draft legislation and includes estimatedfiscal impact of such legislation.\r\n \r\n Provides the Controller General and Joint Finance Committee with complete analysis of departmental operating budget and capital budget requests.\r\n \r\n Provides specialized and technical research projects at the request of the Controller General and/or General Assembly.\r\n \r\n Provides legislative expertise and insight to state agencies in their formulation of the annual budget and/or supplementary budgetary requests.\r\n \r\n Oversees and provides direction and guidance to new or lower level staff.\r\n \r\n Interprets statutes, develops legislation, and assists agencies in implementing legislation.\r\n \r\n Monitors the execution of the budget for proper program conformance in line with the intent of the decisions made by the General Assembly. \r\n\r\n

Job Requirements

JOB REQUIREMENTS for Senior Legislative Analyst\r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n Possession of a Bachelors degree or higher in Public Administration, Business, Accounting, Economics or related field. \r\n Three years experience in financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control. \r\n Three years experience in developing solutions and providing recommendations, guidance and direction to management/officials in accomplishing organizational and operational goals and objectives and identifying and resolving issues. \r\n Three years experience in developing, reviewing and analyzing public policies. \r\n Six months experience in analyzing legislation. \r\n Six months experience in narrative report writing. \r\n\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\n\r\n\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. \r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. \r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. \r\n

Employment Type: Full Time