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Application Support Jobs in Delaware (NOW HIRING)

$80 - $100/hr

Troubleshoot network, server, hardware, software, and application issues. * Manage and support web-based and network applications. * Maintain secure data transfers between District systems and ...

New

Mainframe Assembler

Wilmington, DE · On-site

$45 - $55/hr

Experience with application design, coding, testing, debugging, and production support. * Solid understanding of the Software Development Life Cycle (SDLC). * Excellent analytical, troubleshooting ...

Perform unit testing, system integration testing, troubleshoot production issues, and provide ongoing application support. * Collaborate with cross-functional teams in an Agile environment while ...

Java with SCALA

Wilmington, DE · On-site

$49.50 - $64/hr

... application support skills. Preferred : • Exposure to performance tuning of Apache Spark application. • Exposure to Behavior Driven Development (Cucumber). • Working experience with Agile ...

Responsible for the definition, design, construction, integration, testing, and support of reliable ... Responsible for overall application design, including interfaces with other applications and ...

EPIC Cadence Analyst

Dover, DE · On-site

$60 - $65/hr

Responsible for providing hardware, software, and application support. Essential Functions & Accountabilities * Exercise independent judgment and discretion in providing ongoing professional support ...

Applications Engineer

Wilmington, DE · On-site

$80 - $100/hr

This role supports prospective and existing customers through product demonstrations, application development, technical recommendations, contract programming, training, and troubleshooting. The ...

Showing results 21-40

Application Support information

See Delaware salary details

$31K

$161.3K

$206.2K

How much do application support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support in Delaware is $161,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $205,200.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.

What are the most commonly searched types of Application Support jobs in Delaware?

The most popular types of Application Support jobs in Delaware are:

What are popular job titles related to Application Support jobs in Delaware?

For Application Support jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Application Support jobs?

Cities in Delaware with the most Application Support job openings:

Infographic showing various Application Support job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $161,328 per year, or $77.6 per hour.

Networking and Systems Engineer

Delaware Schools Consortium

Woodside, DE • On-site

Full-time

Posted 7 days ago


Job description

Position Type:
Technology/Systems Administrator
Date Posted:
8/31/2026
Location:
POLYTECH High School
Date Available:
As Soon As Possible
Closing Date:
09/21/2026
District:
POLYTECH School District
POLYTECH School District is now accepting applications for:
Networking and Systems Engineer
Closing Date for Application: September 21, 2026
Date of Employment: As Soon As Possible
POLYTECH School District is seeking a qualified individual to serve as a Network and Systems Engineer. This position reports to the IT Supervisor and is responsible for supporting and maintaining the District's network, servers, technology systems, and applications. The position will also provide support for Infinite Campus, pupil accounting, student data, and required reporting needs.
Essential Duties and Responsibilities:
  • Manage and maintain the District's physical and virtual servers, including VMware.
  • Complete server, operating system, storage, and other system updates.
  • Manage server permissions, backups, antivirus, malware protection, and other security tools.
  • Monitor servers and systems to make sure they are secure and operating properly.
  • Assist with planning for the replacement of servers, network equipment, and other technology.
  • Manage and support network switches, wireless networks, firewalls, content filtering, and related equipment.
  • Support the District's digital and VoIP phone systems.
  • Support security cameras, building access systems, and related technology.
  • Manage desktop imaging, software deployment, and device management.
  • Troubleshoot network, server, hardware, software, and application issues.
  • Manage and support web-based and network applications.
  • Maintain secure data transfers between District systems and outside applications.
  • Provide support for the District's Infinite Campus Student Information System.
  • Support pupil accounting, student enrollment, student data, and required reporting needs.
  • Assist with Infinite Campus setup, troubleshooting, user access, reports, imports, exports, and data corrections.
  • Review student data for accuracy and help correct issues that may affect pupil accounting or required reporting.
  • Support data transfers between Infinite Campus and District, state, and other educational systems.
  • Assist with required student data reporting and related pupil accounting processes.
  • Maintain user accounts, permissions, and appropriate system access.
  • Maintain records of technology equipment, network connections, systems, and replacement needs.
  • Assist with technology projects and track major project deadlines and progress.
  • Work with vendors as needed to install, repair, upgrade, or troubleshoot District systems.
  • Plan and schedule system maintenance to limit interruptions to staff and students.
  • Assist other technology staff with technical issues and projects as needed.
  • Communicate technology changes, outages, and expectations to staff in a professional manner.
  • Protect confidential student, employee, and District information.
  • Administer communication systems.
  • Administer and provide continued support for in-house PHP/MySQL Self Service Portal and related applications
  • Manage and support auditorium light and sound boards
  • Provide advanced audio-visual support for the Broadcast Media program including video switching technology (Tri-caster)
  • Provide advanced support for CTE program applications.
  • Perform other duties as assigned.

Essential Qualifications:
Education: Bachelor's degree in a related field (i.e. computer science, software engineering, electronic engineering) from a regionally accredited 4-year college or university.
Licensure and Certification: Relevant IT engineering and networking certification(s) are preferred.
Experience:
  • Minimum 3 years' three years of experience in network management, systems support, application support, or a related technology field, preferably in a K-12 environment.
  • Minimum 3 years' experience providing application support.
  • Experience supporting a student information system, specifically Infinite Campus is preferred.

Essential Knowledge, Skills and Behaviors:
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of networks, servers, wireless systems, virtualization, computer hardware, and software.
  • Knowledge of network and system security.
  • Ability to support District software and applications.
  • Ability to work with student information and maintain confidentiality.
  • Ability to maintain accurate technology and system records.
  • Good organizational and time-management skills.
  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage several assignments and priorities at the same time.
  • Ability to learn new systems and technology.
  • Ability to communicate technical information clearly to staff and other users.

Physical Demands:
  • Ability to regularly handle, move, install, and set up laptops, computers, monitors, printers, network equipment, and other technology devices.
  • Ability to lift and carry technology equipment and supplies weighing up to 50 pounds.
  • Ability to stand, walk, bend, kneel, crouch, reach, and work in different positions while installing or servicing technology equipment.
  • Ability to run, pull, and organize network and other low-voltage cabling as needed.
  • Ability to work above or below desks, in equipment rooms, network closets, and other areas where technology equipment is located.
  • Ability to use ladders or step stools when necessary to access equipment, cabling, wireless access points, cameras, and other technology.
  • Ability to regularly use computers, hand tools, and other equipment necessary to install, maintain, and repair technology systems.
  • Ability to move throughout the district and work areas as needed.
  • May occasionally be required to perform technology work outside of normal working hours for system maintenance, upgrades, installations, or other operational needs.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Terms of Employment:
  • This is a full time, benefit-eligible position twelve-month (261-day) position.
  • This position reports to the Technology Coordinator.
  • Successful completion of Criminal Background Check, TB Test, and Child Protection Registry Clearance must be completed prior to start of employment.
  • Salary will be calculated in accordance with the verified educational level and work experience of the selected candidate and in accordance with the district's salary scale.
  • Direct deposit of payroll checks is mandatory and employees are paid on a lag pay schedule with the first payment made after approximately one month of employment.

Applicant will need to email Dr. LaTonya Pierce at latonya.pierce@polytech.k12.de.us to confirm the
application has been received. Incomplete applications will not be processed.
The POLYTECH School District is an equal opportunity employer and does not discriminate against employees, applicants, visitors, or others, and does not deny access to educational or other services, based on any characteristic prohibited by law. The Director of Personnel and Student Supports has been designated to handle inquiries regarding employment policies, Special Education, English Learners, Section 504, and Title VI/Title IX inquiries. All staff can be reached at (302) 697-2170; POLYTECH School District, 823 Walnut Shade Road, Woodside, DE 19980. All staff can be reached at (302) 697-2170; POLYTECH School District, 823 Walnut Shade Road, Woodside, DE 19980.

Delaware Schools Consortium logo

About Delaware Schools Consortium

Sourced by ZipRecruiter

Delaware Schools Consortium (DSC), located in Dover, DE, US, is an organization in the education industry. The company, accessible via its official website at joindelawareschools.org, serves as a hub for public and charter schools across Delaware, sharing resources, knowledge, and opportunities. Founded on the notion of unified leadership and common values, DSC's mission is to foster cooperation and collaboration among schools, facilitating the growth of the education sector in the region. The consortium represents a wide range of institutions, from primary and secondary schools to vocational colleges. Its achievements include promoting educational advancement in the region, aiding in the allocation of resources, and supporting countless teachers, administrators, and students on their educational journeys.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Dover, DE, US

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