Senior Vice President, Production Services Application Support At BNY, our culture allows us to run ... Experience handling complex incident, problem management, and troubleshooting. * May mentor or ...
Senior Vice President, Production Services Application Support At BNY, our culture allows us to run ... Experience handling complex incident, problem management, and troubleshooting. * May mentor or ...
Credit Support Manager II
Newark, DE · On-site
As a Credit Support Manager II within JPMorganChase, you will ensure compliance with credit ... application in credit support services. * Skilled in independently calculating cash flow and ...
New
Credit Support Manager II
Newark, DE · On-site
As a Credit Support Manager II within JPMorganChase, you will ensure compliance with credit ... application in credit support services. * Skilled in independently calculating cash flow and ...
New
Senior Vice President, Production Services Application Support At BNY, our culture allows us to run ... Experience handling complex incident, problem management, and troubleshooting. * May mentor or ...
Senior Vice President, Production Services Application Support At BNY, our culture allows us to run ... Experience handling complex incident, problem management, and troubleshooting. * May mentor or ...
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... in application materials based on available information. These tools assist our recruitment team ...
... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... in application materials based on available information. These tools assist our recruitment team ...
... Field Application Engineer. This role involves acting as a technical expert for customers ... • Support Account Managers as the primary technical resource for product and solution ...
... Field Application Engineer. This role involves acting as a technical expert for customers ... • Support Account Managers as the primary technical resource for product and solution ...
Field Application Engineer- Texas
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Texas
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Southwest
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Southwest
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Southcentral US
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Southcentral US
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site +1
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Southwest
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Southwest
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Texas
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer- Texas
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Boston/ Philadelphia
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Southcentral US
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
Field Application Engineer - Southcentral US
Newark, DE · On-site
$90K - $120K/yr
Support Account Managers as the primary technical resource for product and solution demonstrations ... Provide aftersales application support on FARO products to customer specific business requirements ...
IT Research Support Lead (Near Shore)
Wilmington, DE · On-site +1
$45 - $60/hr
Experience managing application incidents, changes, and system lifecycle activities (implementation ... Experience supporting Preclinical Research, Translational Research, DMPK, Toxicology, PK/PD ...
New
IT Research Support Lead (Near Shore)
Wilmington, DE · On-site +1
$45 - $60/hr
Experience managing application incidents, changes, and system lifecycle activities (implementation ... Experience supporting Preclinical Research, Translational Research, DMPK, Toxicology, PK/PD ...
New
Application Analyst II
Dover, DE · On-site
Provide ongoing professional support for a designated suite of applications. This includes planning ... Utilizes emerging technology research and presentation of findings to management and end-user ...
Application Analyst II
Dover, DE · On-site
Provide ongoing professional support for a designated suite of applications. This includes planning ... Utilizes emerging technology research and presentation of findings to management and end-user ...
Remote Engineering Manager - Service Contact Center
Wilmington, DE · Remote
$101K - $178K/yr
Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent ...
Remote Engineering Manager - Service Contact Center
Wilmington, DE · Remote
$101K - $178K/yr
Agilent is seeking a Remote Engineering Manager to lead a team of Remote Service Engineers (RSEs) responsible for delivering high-quality remote technical and application support across Agilent ...
The Payment Application Manager is responsible for overseeing the accurate and timely application ... Support audits and compliance reviews by providing documentation and process insights. * Stay ...
The Payment Application Manager is responsible for overseeing the accurate and timely application ... Support audits and compliance reviews by providing documentation and process insights. * Stay ...
HR IT Applications Manager - Oracle HCM Cloud ( Full-time ) Millsboro,DE - DK
Millsboro, DE · On-site
$102K - $153K/yr
The HR IT Manager leads application support teams, manages vendors, and contributes to strategic, tactical, and operational decision-making for the IT department. Major Duties & Responsibilities: • ...
HR IT Applications Manager - Oracle HCM Cloud ( Full-time ) Millsboro,DE - DK
Millsboro, DE · On-site
$102K - $153K/yr
The HR IT Manager leads application support teams, manages vendors, and contributes to strategic, tactical, and operational decision-making for the IT department. Major Duties & Responsibilities: • ...
... CLM application and integration with SAP Ariba On-Demand, SAP ECC, S/4HANA, and emerging ... and support end-to-end solutions for indirect spend (Supplier Lifecycle Management, Contract ...
... CLM application and integration with SAP Ariba On-Demand, SAP ECC, S/4HANA, and emerging ... and support end-to-end solutions for indirect spend (Supplier Lifecycle Management, Contract ...
The candidate will be responsible for overseeing all aspects of the business related to sales, marketing, field application support, and product management. This leadership role requires a strategic ...
The candidate will be responsible for overseeing all aspects of the business related to sales, marketing, field application support, and product management. This leadership role requires a strategic ...
Application Support Manager information
See Delaware salary details
$61.1K - $70.6K
12% of jobs
$70.6K - $80.1K
9% of jobs
$83.6K is the 25th percentile. Wages below this are outliers.
$80.1K - $89.6K
11% of jobs
The median wage is $96K / yr.
$89.6K - $99.1K
27% of jobs
$99.1K - $108.6K
5% of jobs
$108.6K - $118.1K
4% of jobs
$124K is the 75th percentile. Wages above this are outliers.
$118.1K - $127.6K
11% of jobs
$127.6K - $137.1K
2% of jobs
$137.1K - $146.6K
5% of jobs
$146.6K - $156.1K
7% of jobs
$156.1K - $165.6K
6% of jobs
$61.1K
$107.1K
$165.6K
How much do application support manager jobs pay per year?
How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?
What is the difference between Application Support Manager vs Application Support Specialist?
| Aspect | Application Support Manager | Application Support Specialist |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, and ensures service quality | Provides technical support, troubleshoots issues, and assists users |
| Required Skills | Leadership, communication, technical knowledge | Technical troubleshooting, customer service skills |
| Certifications | ITIL, relevant technical certifications | ITIL, basic technical certifications |
| Work Environment | Management, team coordination, client interaction | Help desk, technical support, user interaction |
The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.
What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?
What does an Application Support Manager do?
What Does an Application Support Manager Do?
Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Job description
Senior Vice President, Production Services Application Support
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We're seeking a future team member for the role of Senior Vice President, Production Services Application Support to join our Production Services team. This role is located in Lake Mary, FL.
In this role, you'll make an impact in the following ways:
- Maintains and supports highly complex applications and their operating environments.
- Performs complex troubleshooting as a subject matter expert for a portfolio of applications.
- Ensures appropriate monitoring and alerting setup and leads root cause analysis and problem management for complex problems spanning multiple applications to address underlying technical issues.
- Leads production readiness reviews and PTO controls for new releases and projects, analyzes system requirements, and reviews plans for major projects and initiatives to ensure they meet system needs.
- Collaborates with development, quality assurance, operations, support, infrastructure, and business stakeholders to manage application capacity, monitoring, instrumentation, and major changes.
- Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes.
To be successful in this role, we're seeking the following:
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
- 10-12 years of diverse experience in multiple areas of information technology required.
- Experience in the securities or financial services industry is a plus.
- Experience handling complex incident, problem management, and troubleshooting.
- May mentor or provide guidance to junior team members.
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here's a few of our recent awards:
America's Most Innovative Companies, Fortune, 2025
World's Most Admired Companies, Fortune 2025
"Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here's a few of our recent awards:
- America's Most Innovative Companies, Fortune, 2025
- World's Most Admired Companies, Fortune 2025
- "Most Just Companies", Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.