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Application Support Manager Jobs in Delaware (NOW HIRING)

Support Associate - Soma

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

Support Associate - Chico's

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

Support Associate - Soma

Rehoboth Beach, DE

$16.50 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... To request accommodation during the application process, please contact your local Store Manager ...

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Showing results 1-20

Application Support Manager information

See Delaware salary details

$61.1K

$107.1K

$165.6K

How much do application support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for application support manager in Delaware is $107,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,100.00 and $127,100.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Delaware? The most popular types of Application Support jobs in Delaware are:
What job categories do people searching Application Support Manager jobs in Delaware look for? The top searched job categories for Application Support Manager jobs in Delaware are:
What cities in Delaware are hiring for Application Support Manager jobs? Cities in Delaware with the most Application Support Manager job openings:
Support Associate - Soma

Support Associate - Soma

Chico's FAS, Inc.

Rehoboth Beach, DE • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 29 days ago


Chico's FAS rating

5.7

Company rating: 5.7 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

66th of 104 rated fashion retailers


Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Alerts store management to cash supply needs.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
  • Assists with boutique cleanliness and organization

Customer Experience
  • Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving
  • Seeks personal developmental opportunities and readily solicits feedback
  • Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.
QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5229 Tanger Outlet Center Rehoboth Beach
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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