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Application Support Jobs in California (NOW HIRING)

Team player - ability to support multiple application owners /(Product owners) * Flexible attitude to support peak times, deadlines and to assist team members as required Additional Information All ...

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Application Support information

See California salary details

$30.6K

$159.1K

$203.3K

How much do application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for application support in California is $159,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,600.00 and $202,300.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are the most commonly searched types of Application Support jobs in California? The most popular types of Application Support jobs in California are:
What are popular job titles related to Application Support jobs in California? For Application Support jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Application Support jobs? Cities in California with the most Application Support job openings:
Infographic showing various Application Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,078 per year, or $76.5 per hour.

Application Support Engineer II

Trimark Associates

Folsom, CA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

About Trimark Associates


Trimark Associates is a leader in SCADA software, metering services, and system integration for the U.S. power industry. We support generation facilities of all sizes—from 1 MW solar sites to multi‑GW nuclear plants—delivering solutions for operational visibility, regulatory compliance (including NERC and CAISO), and reliable system control.


Our in‑house platforms, including T1‑S Vantage and True:SCADA, are built on deep expertise in metering, SCADA, and energy market integration. Clients depend on us to ensure seamless operations, enable fast controls, provide reliable data, and adapt quickly to changing grid demands.


From concept through commissioning, we design and deliver complete systems—covering architecture, software development, hardware integration, deployment, testing, certification, and ongoing support.


Role Overview


Trimark Associates is seeking a Tier II Application Support Engineer to support our mission-critical T1‑S Vantage and True:SCADA platforms. In this role, you’ll work at the intersection of software engineering, infrastructure, and operations—ensuring system reliability, resolving complex issues, and improving overall platform stability.

You’ll collaborate with development, OT, integration, project management, and customer operations teams to troubleshoot production systems, support data flows and integrations, and drive long-term improvements. This is a technical, hands-on role for mid-level engineers comfortable owning issues from initial triage through root cause identification and resolution. Ideal candidates will have 3–5 years of experience supporting complex, mission-critical systems and working directly in production environments, along with the desire and ability to grow into full-time software development.


What You’ll Do

  • Troubleshoot and resolve issues in production, mission-critical applications
  • Write SQL queries to analyze data issues, database performance, and data integrity
  • Diagnose and resolve issues across REST APIs, web applications, and backend services
  • Partner with developers to identify root causes, implement fixes, and deploy changes
  • Support and monitor Windows and Linux systems and services
  • Work within a biweekly sprint cycle, contributing to planning and execution
  • Proactively identify recurring issues and implement solutions to improve system reliability and reduce support load
  • Communicate findings and resolutions clearly to both technical and non-technical stakeholders


Required Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, a related field, and/or an equivalent combination of education and practical experience 
  • 3–5 years of professional experience in software development, application support, or a similar technical role 
  • Experience working in production environments and handling real-world system issues
  • Must be legally authorized to work in the United States for any employer.  This position is not eligible for sponsorship of a work visa.


Knowledge, Skills and Abilities

  • Experience with SQL Server (writing queries, data analysis and troubleshooting; performance tuning and database management are a plus)
  • Understanding of relational database fundamentals (transactions, indexing, ACID, DML/DDL)
  • Experience troubleshooting web applications and RESTful APIs
  • Exposure to Windows Server environments and administration
  • Ability to read and understand C#/.NET code for debugging and issue analysis
  • Working knowledge of HTML and JavaScript for troubleshooting front-end issues
  • Strong analytical and problem-solving skills in complex systems
  • Ability to support time-sensitive, high-availability environments
  • Clear communication skills for working across technical and non-technical teams

We don’t expect candidates to have deep expertise in all areas, but strong fundamentals and the ability to learn quickly are essential.


Preferred Qualifications

  • Experience with PostgreSQL and time-series data (e.g., TimescaleDB)
  • Linux system administration experience
  • Familiarity with Docker, Kubernetes, and containerized environments
  • Understanding of TCP/IP networking fundamentals
  • Experience with Azure, especially relational database services and monitoring (e.g., Application Insights)
  • Development experience with .NET/C# or other modern languages (JavaScript/TypeScript, Java)
  • Familiarity with Git/source control and Agile development practices
  • Understanding of object-oriented design principles
  • Experience with SCADA systems or energy/utilities environments
  • Familiarity with industrial protocols such as Modbus and DNP3


Why This Role

  • Work on high-impact systems that support the electrical grid. You’ll have a direct impact on systems that support real-time utility operations across the U.S.
  • Gain deep exposure to data, infrastructure, APIs, and distributed systems
  • Collaborate directly with experienced developers and domain experts
  • Clear path to move into a software engineering role


Equal Opportunity Statement

Trimark is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers.

E-Verify Statement

Trimark will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

Work Authorization

This role is Not Eligible for sponsorship by Trimark, including future sponsorship.  Candidates must reside in the United States.

Pay Transparency

Compensation is based on market rate, job level, job related knowledge, skills, experience, education, and certifications.   

Candidate Safety

Trimark engages in a structured hiring process during which you will meet with multiple team members.  We do not issue offers based on email contact and will not ask for your personal or sensitive information prior to an accepted offer.  Communications from our talent team will come from the trimarkassoc.com domains.  

Unsolicited Candidate Referrals

Trimark values our strategic partnerships with our agency partners who may supplement our internal recruitment team’s efforts from time to time.  To submit candidates for consideration, agency partners must have an executed agreement signed by Trimark’s president and a job specific requisition.  Without such agreements in place, Trimark will not pay a fee to any agency.  Unsolicited referrals from any source other than directly from a candidate will be considered Trimark property and will be considered to have been referred by the agency free of any charge or fee.  This includes resumes, partial resumes, candidate profiles, and candidate details or information.