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Application Support Jobs in Riverside, CA (NOW HIRING)

LWC, Inc.

Application Support

Santa Ana, CA

Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need for the role: To provide production support for PAS - Prior Authorization System application which is ...

LWC, Inc.

Application Support

Santa Ana, CA · On-site

Company Description Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need for the role: • To provide production support for PAS - Prior Authorization ...

Avanath

Application Support Specialist

Irvine, CA · On-site

The Application Support Specialist plays a key role in ensuring system reliability, user adoption, and data integrity across Avanath's application ecosystem, while conducting all work in accordance ...

Avanath

Application Support Specialist

Irvine, CA · On-site

The Application Support Specialist plays a key role in ensuring system reliability, user adoption, and data integrity across Avanath's application ecosystem, while conducting all work in accordance ...

ViewSonic

Application Systems Analyst

Chino, CA · On-site

This role will specifically support systems such as GSW, WMS, and applications and services used ... Monitor application performance and system health; proactively identify and address potential ...

PDS Health

Analyst IV, Epic Application Cogito

Irvine, CA · On-site

$116K - $150K/yr

Overview The Analyst IV, Epic Application Cogito provides strategic guidance on Epic Cogito ... Supports implementation of highly complex projects, such as multi-module implementations or ...

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All JobsApplication Support JobsApplication Support Jobs in Riverside, CA

Application Support information

See Riverside, CA salary details

$32.3K

$168.2K

$214.9K

How much do application support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for application support in Riverside, CA is $168,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,500.00 and $213,900.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are popular job titles related to Application Support jobs in Riverside, CA? For Application Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Riverside, CA look for? The top searched job categories for Application Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Application Support jobs? Cities near Riverside, CA with the most Application Support job openings:
Application Support jobs near you

Application Support

LWC, Inc.

Santa Ana, CA

Contractor

Re-posted 16 days ago

Job description

Job Description

Development/Application Support

Santa Ana CA

6 month Contract to hire

Job description:

(1) Critical business need for the role: To provide production support for PAS - Prior Authorization System application which is a critical business application as part of the PAS SSMO team. This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team.
(2) Significant contributions of role: Incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team. Monitor correspondence flow to ensure those are in compliance with CMS and do not result in IREs.
(3) Impact to business if not filled: Impact to the NPS scores, potential impact to the Member and agent experiences
(4) Primary purpose of role: cost savings, revenue generating, compliance requirement, other (describe): Cost Avoidance
What Project/Projects will the candidate be working on while on assignment?
PAS - Prior Authorization System
Is this person a sole contributor or part of a team?
If so, please describe the team? (Name of team, size of team, etc.)
Part of the PAS SSMO team.
What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis)
1. Coordination across multiple applications
2. Monitor Correspondences workflow to ensure those are in compliance with CMS regulations.
3. Incident Management
4. Problem Management
5. Availability Management
6. Quality Management

Thanks and Regards,

--

Madhavi Singh

Last Word Consulting Inc.

Contact: (201)957-1000 - Ext. 405| | Fax: (201)221-8004

Additional Information

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