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Application Support Jobs in Riverside, CA (NOW HIRING)

Focus Point of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

Technician will be responsible for identifiying, researching, and resolving technical problems; responding to telephone calls, electronic and personnel requests for technical and application support ...

TecTammina

Senior Systems Administrator

Irvine, CA · On-site

$92K - $125K/yr

Automation of tools for monitoring, process and documentation System security techniques and best practices Qualifications Support of 3-tiered 24/7/365 high-availability website and application ...

FieldAI

Field Application Engineer

Irvine, CA · On-site

$20 - $25/hr

Learn more at $20 - $25 an hour About the Job We are looking for a proactive and tech-savvy Field Application Engineer to support the deployment, testing, and client-facing operations of our cutting ...

FieldAI

Field Application Engineer

Irvine, CA · On-site

Learn more at About the Job We are looking for a proactive and tech-savvy Field Application Engineer to support the deployment, testing, and client-facing operations of our cutting-edge robotic ...

New

FieldAI

Field Application Engineer

Irvine, CA

$20 - $25/hr

Field Application Engineer Location: Irvine, CA - Frequent Nationwide Travel Required Job Type ... Deploy and operate robotic systems in the field, support testing and data collection. Supervise ...

FieldAI

Field Application Engineer

Irvine, CA · On-site

They are seeking a Field Application Engineer to work closely with clients, providing technical support and ensuring successful deployment of their AI solutions. Qualifications : Required : • ...

New

Esri

Sr. Application Security Engineer

Redlands, CA · On-site

$93K - $157K/yr

As an Application Security Engineer at Esri, you will fill a critical role in helping secure Esri's intellectual property and sensitive data against a variety of complex threats with support from all ...

Esri

Sr. Application Security Engineer

Redlands, CA · On-site

$59 - $79/hr

As an Application Security Engineer at Esri, you will fill a critical role in helping secure Esri's intellectual property and sensitive data against a variety of complex threats with support from all ...

EnerSys

Application Security Engineer (REMOTE)

Chino, CA · Remote

$117K - $146K/yr

Support threat modeling, risk assessments, and security architecture reviews for applications ... Ensure application security practices align with regulatory and compliance frameworks (e.g., NIST ...

FieldAI

Field Application Engineer -Intern

Irvine, CA · On-site

$20 - $22/hr

Learn more at $20 - $22 an hour About the Job We are looking for a proactive and tech-savvy Field Application Engineer Intern to support the deployment, testing, and client-facing operations of our ...

FieldAI

Field Application Engineer -Intern

Irvine, CA

$20 - $22/hr

Field Application Engineer Intern Location: Irvine, CA. Frequent Nationwide Travel Required Job ... Deploy and operate robotic systems in the field, support testing and data collection. Supervise ...

CorePower Yoga

Studio Coordinator-Walnut Street

Walnut, CA

$13.25 - $17.25/hr

Subbing Application; support training and usage for teaching team * HRIS Application; support training and usage for teaching and SET team * Help Desk; Submit facilities tickets when on dutyand ...

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Showing results 1-20

All JobsApplication Support JobsApplication Support Jobs in Riverside, CA

Application Support information

See Riverside, CA salary details

$32.3K

$168.2K

$214.9K

How much do application support jobs pay per year?

As of Jun 12, 2026, the average yearly pay for application support in Riverside, CA is $168,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,500.00 and $213,900.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are popular job titles related to Application Support jobs in Riverside, CA? For Application Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Riverside, CA look for? The top searched job categories for Application Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Application Support jobs? Cities near Riverside, CA with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Riverside, CA as of June 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $168,163 per year, or $80.8 per hour.

Mainframe Support Analyst

Sidram Technologies

San Bernardino, CA • On-site

Contractor

Posted 7 days ago

Job description

Job Title: Mainframe Support Analyst
Location: San Bernardino, CA – Onsite
This is support postion L2 AND L3 

Job Description:

 The Mainframe Support Analyst will provide L2/L3 technical support for IBM z/OS mainframe applications, ensuring stability, performance, and timely resolution of incidents across non production and production environments. The role is critical for batch operations, DB2 support, deployment activities, and root cause analysis, particularly in large retail and supply chain transformation programs.

 Mainframe Application & Production Support (L2/L3)

·         Provide end to end support for mainframe applications running on IBM z/OS.

·         Analyze and resolve incidents related to JCL abends, DB2 errors, data issues, and code defects.

·         Perform root cause analysis by reviewing COBOL, DB2 programs, and batch execution logs.

·         Support production and non production environments, ensuring SLA adherence.

Batch Processing & Deployment

·         Build and maintain batch jobs by copying and parameterizing JCLs across environments.

·         Schedule, automate, and monitor end to end batch cycles.

·         Resolve batch failures and performance issues.

·         Support code promotion and deployment activities across test and production environments.

·         Manage dataset setup, environment parameterization, and deployment prerequisites.

 DB2 DBA & Data Support

·         Perform DB2 L2/L3 support activities including:

·         Creation, alteration, and maintenance of DB2 objects.

·         Plan and package creation, binding, and rebinding.

·         DB2 utilities such as UNLOAD, LOAD, RUNSTATS, and REORG.

·         Coordinate with RACF/security teams to ensure proper DB2 access and controls.

·         Perform DB2 backups, restores, and image copy management to support testing needs.

CICS, MQ & File Transfers

·         Support CICS applications by navigating screens and analyzing logs.

·         Understand and troubleshoot MQ message flows and integrations.

·         Manage Connect:Direct file transfers between systems and support batch file movements.

 Automation & Continuous Improvement

·         Analyze and enhance existing REXX scripts for automation.

·         Identify opportunities to automate repetitive support tasks (batch scheduling, deployments, retrofits).

·         Support environment retrofits such as DB2 structural changes, static data updates, and package rebinds.

 Required Skills & Experience

·         Mainframe Technologies: IBM z/OS, COBOL, JCL

·         Databases: DB2 (L2/L3 support, utilities, performance tuning basics)

·         Middleware: CICS, IBM MQ (working knowledge)

·         Batch & Scheduling: CA 7 / ESP or equivalent schedulers

·         Automation: REXX scripting

·         Security: RACF (working knowledge)

·         Experience: 5–10+ years in Mainframe Application Support / Operations

·         Domain: Retail / Supply Chain experience is strongly preferred

 Nice to Have

·         Experience supporting large retail transformation or supply chain modernization programs

·         Exposure to mainframe modernization or automation initiatives

·         Strong documentation and SOP creation skills

 Role Level

·         L2 / L3 Support Analyst

·         Onshore

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com  

Direct: 4705239688

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