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Application Support Jobs in Riverside, CA (NOW HIRING)

Senior Systems Administrator

Irvine, CA · On-site

$92K - $125K/yr

Automation of tools for monitoring, process and documentation System security techniques and best practices Qualifications Support of 3-tiered 24/7/365 high-availability website and application ...

They are seeking a Field Application Engineer to work closely with clients, providing technical support and ensuring successful deployment of their AI solutions. Qualifications : Required : • ...

As an Application Security Engineer at Esri, you will fill a critical role in helping secure Esri's intellectual property and sensitive data against a variety of complex threats with support from all ...

As an Application Security Engineer at Esri, you will fill a critical role in helping secure Esri's intellectual property and sensitive data against a variety of complex threats with support from all ...

... application support, component selection, and design-related questions. • Oversee daily production and continuous improvement, driving scheduling, inventory accuracy, quality compliance, and CI ...

... application support, component selection, and design-related questions. · Oversee daily production and continuous improvement, driving scheduling, inventory accuracy, quality compliance, and CI ...

Support threat modeling, risk assessments, and security architecture reviews for applications ... Ensure application security practices align with regulatory and compliance frameworks (e.g., NIST ...

Deploy and operate robotic systems in the field, support testing and data collection. Supervise ... in application materials based on available information. These tools assist our recruitment team ...

Studio Coordinator-Walnut Street

Walnut, CA

$13.25 - $17.25/hr

Subbing Application; support training and usage for teaching team * HRIS Application; support training and usage for teaching and SET team * Help Desk; Submit facilities tickets when on dutyand ...

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Application Support information

See Riverside, CA salary details

$32.3K

$168.2K

$214.9K

How much do application support jobs pay per year?

As of Jul 12, 2026, the average yearly pay for application support in Riverside, CA is $168,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,500.00 and $213,900.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What Does an Application Support Do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are Application Support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an Application Support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an Application Support Specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
What are popular job titles related to Application Support jobs in Riverside, CA? For Application Support jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Riverside, CA look for? The top searched job categories for Application Support jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Application Support jobs? Cities near Riverside, CA with the most Application Support job openings:
Senior Functional Analyst (Remote)

Senior Functional Analyst (Remote)

First American

Santa Ana, CA • Remote

$91K - $121K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Senior Functional Analyst is responsible for supporting, enhancing, and optimizing enterprise business applications that enable critical corporate functions including Finance, Procurement, Tax, Corporate Real Estate, Board Management, Document Management, and Electronic Signature solutions.
This role serves as a strategic partner between business stakeholders, technology teams, software vendors, Information Security, and Audit partners to ensure applications effectively support business objectives while meeting compliance and governance requirements. The Senior Functional Analyst leads requirements gathering, solution design, configuration, testing, implementation, and ongoing support activities across a portfolio of SaaS and enterprise applications.
The ideal candidate possesses strong functional analysis, product management, business process optimization, and enterprise application support experience, with the ability to quickly learn and support new platforms as business needs evolve.WHAT YOU'LL DO

Enterprise Application Support

  • Provide functional support for a portfolio of enterprise applications, including Oracle Financials, Coupa, CoStar, OneSource, Diligent Boards, eSignature platforms, and other corporate SaaS solutions.
  • Analyze and resolve application issues while coordinating with internal technical teams and software vendors.
  • Manage application configurations, security roles, workflows, and business rules.


Business Analysis & Solution Delivery

  • Partner with business stakeholders to understand businessobjectives, requirements, and process challenges.
  • Lead requirements gathering sessions and translate business needs into functional solutions.
  • Develop functional specifications, process flows, use cases, and solution documentation.
  • Coordinate testing activities including test planning, execution, defect management, and UAT.


Product & Application Management

  • Act as a functional product owner for assigned applications.
  • Manage enhancement backlogs and application roadmaps.
  • Evaluate vendor releases and recommend adoption strategies.
  • Participatein vendor relationship management and product evaluations.


Governance, Compliance & Risk Management

  • Partner with Information Security, Risk Management, Internal Audit, and Compliance teams.
  • Support periodic audits through documentation, control evidence, and subject matterexpertise.
  • Participatein security reviews, access governance activities, and application risk assessments.
  • Support user access reviews and Segregation of Duties (SoD) assessments.
  • Help remediate audit findings, control gaps, and compliance risks.


Continuous Improvement

  • Drive process improvement initiatives through effective use of technology.

  • Identifyopportunities to reduce manual effort, improve data quality, and increase operational efficiency.

WHAT YOU'LL BRING
  • 7+ years of experience as a Functional Analyst, Business Analyst, Product Owner, or Enterprise Applications Analyst.

  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field.

  • Experience supporting enterprise SaaS and cloud applications in a corporate environment.

  • Proven success leading application implementations, enhancements, and business process improvement initiatives.

  • Expertise in requirements gathering and documentation, business process analysis/mapping, and functional solution design.

  • Experience with testing activities, including test case creation, execution, defect management, and UAT coordination.

  • Strong background in change management, stakeholder communication, and application lifecycle management.

  • Knowledge of financial/accounting principles and Procure-to-Pay (P2P) processes.

  • Strong analytical, problem-solving, and troubleshooting skills.

NICE TO HAVE
  • Experience supporting Oracle Financials, Coupa, and/or Optra.

  • Product Management or Product Owner experience in Agile environments.

  • Knowledge of enterprise integrations, APIs, SQL, and data analysis.

  • Experience with automated testing tools and software vendor management.

  • Familiarity with SOX, audit, security, and other regulatory compliance requirements.

  • Proven ability to partner with Information Security, Internal Audit, Risk Management, and Compliance teams.

  • Experience leveraging AI-powered tools and technologies to improve workflows, enhance analysis, and support business objectives.

Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.