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Application Support Jobs in Alberta (NOW HIRING)

Thermon

Application Sales Specialist

Calgary, AB · On-site

Overview The Application Sales Specialist in this role is responsible for Inside Sales and ... Support EHT control product selection and quotation development, including controller requirements ...

Thermon

Application Sales Specialist

Calgary, AB · On-site

OverviewThe Application Sales Specialist in this role is responsible for Inside Sales and ... Support EHT control product selection and quotation development, including controller requirements ...

McCarthy Ttrault LLP

Application Architect

Calgary, AB · Hybrid

Application Development & DevOps * Supporting the full application lifecycle, from design through deployment and continuous improvement. * Promoting best practices in development, including CI/CD ...

Prim

Application Developer

Edmonton, AB · On-site

Job Overview: This is an entry level position for an application developer. Reporting to the Systems Support Lead, you will use your experience and education in software development to develop in ...

PCL Construction

Application Trainer

Edmonton, AB · On-site

As a Application Trainer for PCL Constructors Inc. in Edmonton, Alberta (Corporate) , you will ... PCL's total rewards are designed to support your development, wellbeing and future success because ...

PCL Construction

Application Trainer

Edmonton, AB · On-site

As a Application Trainer for PCL Constructors Inc. in Edmonton, Alberta (Corporate) , you will ... PCL's total rewards are designed to support your development, wellbeing and future success because ...

PCL Construction

Application Trainer

Edmonton, AB · On-site

As a Application Trainer for PCL Constructors Inc. in Edmonton, Alberta (Corporate) , you will ... PCL's total rewards are designed to support your development, wellbeing and future success because ...

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All JobsApplication Support JobsApplication Support Jobs in Alberta

Application Support information

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Alberta?

The most popular types of Application Support jobs in Alberta are:

What are popular job titles related to Application Support jobs in Alberta?

For Application Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Application Support jobs in Alberta look for?

The top searched job categories for Application Support jobs in Alberta are:

Application Support jobs near you
Infographic showing various Application Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technical Sales Specialist, Pressure Management

Wajax

Acheson, AB • On-site

Full-time

Medical, Dental, Retirement

Posted 6 days ago

Job description

The Opportunity

We have an opening for a full-time Technical Sales Specialist, Pressure Management acting as a technical sales resource supporting Tundra's pressure management portfolio, with a primary focus on Farris Safety Relief Valves and related pressure protection solutions. The role supports customers, Account Managers, and Inside Sales teams by providing technical guidance, application support, product recommendations, and commercial sales support.

The Role

    • Advanced technical authority for complex pressure management applications, strategic pursuits, and customer-facing engineering discussions
    • Leads technical strategy for complex opportunities, specification influence, competitive displacement, major projects, and strategic customer pursuits. Leverage internal reporting tools like CRM and PowerBI to track progress on projects.
    • Acts as the primary SME for Farris Safety Relief Valves and broader pressure management solutions.
    • Develop, communicate, and execute the growth strategy for the pressure management portfolio.
    • Creates and presents professional reports, market analysis, pipeline summaries, and growth plans directly to manufacturer partners.
    • Supports measurable growth of the Farris and pressure management portfolio.
    • Acts as a trusted technical advisor to Inside Sales and Account Managers, providing expertise, training, and application support to help deliver technically sound customer solutions
    • Build strong engagement with manufacturer partners through high-quality reporting and business reviews.
    • Contributes to industry credibility through seminars, events, training, and customer-facing technical support.

    The Candidate

      • Engineering Degree preferred; Technologist Diploma with experience will be considered. P.Eng. considered an asset.
      • 7+ years of experience in pressure management, safety relief valves, pressure control, instrumentation, process engineering, or technical sales.
      • Strong understanding of pressure relief applications and relevant industry codes such as ASME and API standards.
      • Proven ability to support complex applications, major projects, technical presentations, and strategic customer pursuits.
      • Strong communication, presentation, organization, and customer engagement skills.
      • Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Power BI, and CRM systems.
      • Advanced reporting capability, including Excel analysis, business reviews, pipeline summaries, and manufacturer-facing presentations

      The Company 

      Our BIG goal is to be the most trusted supplier of industrial process equipment in Western Canada – and we believe that we have the best people, manufacturing partners, products, and capabilities to get us there! We aim to live each day by our Tundra/Wajax Core Values of 'Learning Matters', 'Safety, No Shortcuts', 'Teamwork, and 'Give Back'.

      Tundra offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks. 

      Highlights include:

      • Competitive health and dental benefits with 100% employer paid premiums (no waiting period for eligibility).
      • Defined Contribution Pension Plan with 3.5% of total compensation matched by employer (no waiting period for eligibility).
      • Health Spending Account.
      • Wajax led e-learning, and product training through industry leading manufacturers.
      • Exclusive discounts through Wajax with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, group mortgage rates, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
      • Philanthropic focus in the communities with charities such as Kids Cancer Care Foundation, The Ride to Conquer Cancer, and Canadian Blood Services.
      • Award-Winning Health and Wellness Program.

      \\ Together we get more done.

      Apply