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Application Production Support Jobs (NOW HIRING)

Production Support

Buffalo, NY · On-site

$40.75 - $53/hr

Production Support Tool Chain: A typical incident flow under this SOW would be: Dynatrace ... Application Security Analysts * Release & Change Coordinators * Incident/Problem Managers Cloud ...

Production Support Linux/Unix administration & Shell scripting Java& EDI SQL querying and database ... Create/develop/utilize application monitoring solutions to enhance application availability and ...

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Production Support

Houston, TX · On-site

$18 - $19/hr

We're hiring a Production Support Specialist for our Northwest Houston client! We are looking for ... An application with us is an open application with our rock-star clients. Don't wait another minute!

Production Support

Stafford, TX · On-site

$19 - $20/hr

We're hiring a Production Support for our Houston, TX client! We are looking for experienced ... An application with us is an open application with our rock-star clients. Don't wait another minute!

OS, application design, implementation, hardware infrastructure, network, database servers Computer ... Production Support Location: New York City, New York Duration: Full Time

Experience with application/production support and incident management in the banking domain * Experience with FIS applications such as IBS Insights is preferred * Certified in ITIL and Six Sigma ...

Grover Precision | Production Support | Oxford, Maine Grover Precision, a family-owned business, is ... in application materials based on available information. These tools assist our recruitment team ...

Production Support

Oxford, ME · On-site

$18 - $22/hr

Grover Precision | Production Support | Oxford, Maine Grover Precision, a family-owned business, is ... in application materials based on available information. These tools assist our recruitment team ...

Production Support

Alexandria, LA · On-site

$16.25 - $22/hr

We are looking for a Production Support who is safety conscious and willing to learn and grow with ... If you require any reasonable accommodation to complete your application or any part of the ...

Java Production/Trade Floor

Manhattan, NY

$56.25 - $72.75/hr

Application Production Support experience is a plus. * OPICS * TRM/TRAIANDA BUSINESS KNOWLEDGE Desired/Plus: FX / Foreign Exchange business knowledge is a plus. COMPETENCIES Required/Must have:

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Application Production Support information

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$5

$28

$75

How much do application production support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for application production support in the United States is $28.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What is an application production support?

An Application Production Support job involves monitoring, maintaining, and troubleshooting software applications to ensure seamless business operations. Support teams handle incidents, investigate issues, and implement fixes or workarounds to minimize downtime. They also collaborate with developers, infrastructure teams, and business users to improve system performance and prevent future problems. Strong problem-solving skills, technical expertise, and the ability to work under pressure are crucial for this role.

What does an application production support do?

In an Application Production Support role, your daily tasks often include monitoring application performance, responding to incidents or service requests, and performing root cause analysis for any issues that arise. You'll frequently collaborate with development, QA, and infrastructure teams to troubleshoot and resolve outages or application errors. Routine activities may also involve maintaining documentation, implementing workaround solutions, and proactively identifying potential risks. This role is dynamic and requires flexibility, as priorities can shift quickly based on the needs of the business and the stability of critical applications.

What are the key skills and qualifications needed to thrive in application production support?

To thrive as an Application Production Support professional, you need a solid understanding of software troubleshooting, incident management, and scripting or query languages, often supported by a degree in computer science or a related field. Experience with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow or Jira), and knowledge of ITIL frameworks or relevant certifications are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are key soft skills that help you excel in this role. These qualities are crucial for quickly resolving issues, maintaining application uptime, and ensuring a positive user experience in fast-paced production environments.

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What are the most commonly searched types of Application Production Support jobs?

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Infographic showing various Application Production Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,950 per year, or $28.8 per hour.

Production Support

HAN IT Staffing Inc.

Buffalo, NY • On-site

$40.75 - $53/hr

Other

Posted 8 days ago


Job description

Production Support Tool Chain:
A typical incident flow under this SOW would be:
Dynatrace / ServiceNow Alert → Incident Created in ServiceNow → Investigation → Jira Work Item → Code Fix in GitLab → Sonar Scan → Build & Deploy through GitLab CI/CD → Change Approval via ServiceNow → Deployment Validation → Dynatrace Monitoring → Closure & RCA Documentation in Confluence
 
Skills Required for Support Team:
  • L2/L3 Production Support Engineers
  • .NET Developers
  • Java Developers
  • API Support Engineers
  • ServiceNow Analysts
  • Dynatrace Monitoring Specialists
  • DevOps Engineers (GitLab/Artifactory)
  • SQL/Oracle Support Engineers
  • Application Security Analysts
  • Release & Change Coordinators
  • Incident/Problem Managers
Cloud & Infrastructure
  • Microsoft Azure (IaaS hosting platform)
  • Azure-based application hosting, compute, storage, networking, and platform services
  • Hybrid bank infrastructure with on-prem and cloud integrations
DevOps & SDLC
  • GitLab – Source code management, CI/CD, code reviews, pipelines
  • Artifactory – Artifact and package repository
  • SonarQube – Code quality, security, and technical debt analysis
  • Jira – Defect, backlog, incident-linked work item tracking
  • Zephyr – Test management integrated with Jira
Service Management / Production Support
  • ServiceNow ITSM
    • Incident Management
    • Problem Management
    • Change Management
    • Service Request Management
  • ServiceNow CMDB
    • Application inventory
    • Dependency mapping
    • Configuration management
  • ServiceNow Security Operations
    • Vulnerability tracking
    • Security incident management
Monitoring & Observability
  • Dynatrace
    • APM Monitoring
    • Synthetic Monitoring
    • API Monitoring
    • Infrastructure Monitoring
    • Transaction tracing
  • ServiceNow ITOM
    • Infrastructure and operational alerting
    • Event management
Collaboration & Knowledge Management
  • Microsoft Teams
  • Confluence
  • SharePoint
  • Email (Outlook/M365)
Identity & Security
  • Azure Active Directory (Azure AD / Entra ID)
    • Authentication
    • Authorization
    • SSO
  • Azure Key Vault
    • Secrets management
    • Certificate management
    • Key management
 

Han Staffing logo

About Han Staffing

Sourced by ZipRecruiter

HAN Staffing was born in 2012, out of the real world experience of individuals who worked in the trenches of the Recruitment Industry. Individuals who have staffed at some of the biggest names in Finance, Retail, Hospitality, Healthcare, Financial and Business Consulting as well as small Businesses. In the last five years, we have witnessed 200% growth and an always increasing roster of Satisfied Clients, thanks to our never say die Recruiting attitude. We are the only Staffing Company who stay by your side until the very end, with a leadership team that is available 24/7. Our goal is to work as a trusted adviser and partner to your business, adding value to your Recruitment efforts. Whether you are a large Corporation or a Small Business trying to find the perfect talent, we serve you with passion and perseverance to meet your needs with excellence.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Iselin, NJ, US

Year founded

2012

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