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Application Production Support Jobs in Arizona (NOW HIRING)

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our ... Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk ...

Sonsoft Inc

..Java Developer

Phoenix, AZ

$50.75 - $65.50/hr

... application / production support and release management. Knowledge of available tools and development frameworks. Ability to work in a collaborative multi-application team environment. Good ...

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How much do application production support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for application production support in Arizona is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $20.62 per hour, depending on experience, location, and employer.

What are some typical daily responsibilities of an Application Production Support professional?

In an Application Production Support role, your daily tasks often include monitoring application performance, responding to incidents or service requests, and performing root cause analysis for any issues that arise. You'll frequently collaborate with development, QA, and infrastructure teams to troubleshoot and resolve outages or application errors. Routine activities may also involve maintaining documentation, implementing workaround solutions, and proactively identifying potential risks. This role is dynamic and requires flexibility, as priorities can shift quickly based on the needs of the business and the stability of critical applications.

What is an Application Production Support job?

An Application Production Support job involves monitoring, maintaining, and troubleshooting software applications to ensure seamless business operations. Support teams handle incidents, investigate issues, and implement fixes or workarounds to minimize downtime. They also collaborate with developers, infrastructure teams, and business users to improve system performance and prevent future problems. Strong problem-solving skills, technical expertise, and the ability to work under pressure are crucial for this role.

What are the key skills and qualifications needed to thrive in the Application Production Support position, and why are they important?

To thrive as an Application Production Support professional, you need a solid understanding of software troubleshooting, incident management, and scripting or query languages, often supported by a degree in computer science or a related field. Experience with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow or Jira), and knowledge of ITIL frameworks or relevant certifications are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are key soft skills that help you excel in this role. These qualities are crucial for quickly resolving issues, maintaining application uptime, and ensuring a positive user experience in fast-paced production environments.

What are the most commonly searched types of Application Production Support jobs in Arizona? The most popular types of Application Production Support jobs in Arizona are:
What are popular job titles related to Application Production Support jobs in Arizona? For Application Production Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Application Production Support jobs in Arizona look for? The top searched job categories for Application Production Support jobs in Arizona are:
Application Production Support jobs near you
Infographic showing various Application Production Support job openings in Arizona as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,867 per year, or $26.9 per hour.

Production Support Engineer

1 point system

Chandler, AZ • On-site

$41.25 - $54/hr

Contractor

Re-posted 19 days ago

Job description

Job Description:

  • Production Support Engineer
  • Client is seeking a skilled Production Support Engineer to join our technology operations team.
  • The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
  • This role requires strong problem-solving abilities, technical depth, and clear documentation skills to support high-availability business-critical applications.

Key Responsibilities:

  • Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions.
  • Monitor application and infrastructure performance using tools such as Grafana, AppDynamics, Splunk, and ITRS, and proactively resolve issues.
  • Develop, maintain, and enhance automation scripts and services using Ansible, Python, Shell, PowerShell, and database queries to streamline support workflows.
  • Support Business Continuity Planning (BCP) and disaster recovery strategies to ensure high availability and resiliency of systems.
  • Collaborate with development, DevOps, and infrastructure teams to implement process improvements and enhance operational maturity.
  • Maintain detailed documentation of processes, system designs, and incident resolutions, and communicate technical solutions effectively to stakeholders.
  • Manage deployments on OpenShift and containerized platforms, ensuring stability, performance, and scalability.
  • Work with integration services and wires to ensure seamless system operations and connectivity.

Required Skills and Experience:

  • 3 to 7 years of experience in production support role
  • Hands-on experience with OpenShift, Ansible, and automation scripting (Python, Shell, PowerShell, etc.).
  • Proficiency in monitoring and observability tools such as Grafana, AppDynamics, ITRS, and Splunk.
  • Strong knowledge of databases (SQL, queries, optimization).
  • Experience supporting large-scale, high-availability systems in a 24x7 production environment.
  • Familiarity with incident management, problem management, and BCP/DR frameworks.
  • Strong documentation, articulation, and communication skills.
  • Ability to work collaboratively in cross-functional teams in fast-paced environments.

Preferred Qualifications:

  • Previous work in financial services technology or production engineering roles.
  • Experience with global automation functions.
  • Familiarity with payment systems (e.g., Fedwire, CHIPs and RTP) or liquidity platforms is a plus.