... Support and large-scale retail transformation initiatives. Experience working in client-facing, onshore leadership roles. Mandatory Skills Strong GK POS technical and functional expertise. Hands-on ...
New
... Support and large-scale retail transformation initiatives. Experience working in client-facing, onshore leadership roles. Mandatory Skills Strong GK POS technical and functional expertise. Hands-on ...
New
... Support and large-scale retail transformation initiatives. Experience working in client-facing, onshore leadership roles. Mandatory Skills Strong GK POS technical and functional expertise. Hands-on ...
New
Phoenix, AZ · Remote
$45K - $55K/yr
... * Assist with system demonstrations, user training, onboarding sessions, and technical ... Help improve support processes, ticket workflows, documentation, and service delivery practices.
Phoenix, AZ · Remote
$45K - $55K/yr
... * Assist with system demonstrations, user training, onboarding sessions, and technical ... Help improve support processes, ticket workflows, documentation, and service delivery practices.
Phoenix, AZ · On-site
$45K - $50K/yr
... * Assist with system demonstrations, user training, onboarding sessions, and technical ... Help improve support processes, ticket workflows, documentation, and service delivery practices.
Phoenix, AZ · On-site
$45K - $50K/yr
... * Assist with system demonstrations, user training, onboarding sessions, and technical ... Help improve support processes, ticket workflows, documentation, and service delivery practices.
Chandler, AZ · On-site
Provide first-level technical support to users ... Troubleshoot hardware, software, application, and connectivity issues . * Assist with Windows ...
Chandler, AZ · On-site
Provide first-level technical support to users ... Troubleshoot hardware, software, application, and connectivity issues . * Assist with Windows ...
$52K - $62K/yr
Job Title: Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 ... End-User Computing: Assist with managing and troubleshooting end-user computing environments ...
$52K - $62K/yr
Job Title: Technical Support Analyst (On-Site) Location: On-Site, Phoenix, Arizona (near i17 ... End-User Computing: Assist with managing and troubleshooting end-user computing environments ...
Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... and assist with proposals and position papers on major technical programs for organization ...
Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... and assist with proposals and position papers on major technical programs for organization ...
$26 - $27/hr
... - Assist customers through multiple communication channels - Report bugs and trends to stakeholders for process improvement - Provide first-class technical support to customers Skills trouble shoot ...
$26 - $27/hr
... - Assist customers through multiple communication channels - Report bugs and trends to stakeholders for process improvement - Provide first-class technical support to customers Skills trouble shoot ...
Your Impact The Technical Support Representative provides first class technical support to Axon ... Build and maintain subject matter expertise of all Axon products, solutions, and policies. * Assist ...
Your Impact The Technical Support Representative provides first class technical support to Axon ... Build and maintain subject matter expertise of all Axon products, solutions, and policies. * Assist ...
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join ... The successful candidate will assist employees with day-to-day technology issues, provide timely ...
We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join ... The successful candidate will assist employees with day-to-day technology issues, provide timely ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...
Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...
Tempe, AZ · On-site
$18 - $23/hr
Provide first-level technical support through inbound phone calls. * Assist users with accessing and navigating internal applications and technology platforms. * Troubleshoot basic technology issues ...
Tempe, AZ · On-site
$18 - $23/hr
Provide first-level technical support through inbound phone calls. * Assist users with accessing and navigating internal applications and technology platforms. * Troubleshoot basic technology issues ...
$18 - $23/hr
Provide first-level technical support through inbound phone calls. * Assist users with accessing and navigating internal applications and technology platforms. * Troubleshoot basic technology issues ...
Quick apply
$18 - $23/hr
Provide first-level technical support through inbound phone calls. * Assist users with accessing and navigating internal applications and technology platforms. * Troubleshoot basic technology issues ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
Tempe, AZ · On-site
... * Assist in timely resolution of reported issues while accurately documenting and tracking all ... Experience in a help desk, technical support, wireless/cellular/satellite environment, or technical ...
... assistants daily for synthesis, investigation, writing, and iteration. Excellent customer ... for technical documentation and customer correspondence. Preferred: B2B enterprise support ...
... assistants daily for synthesis, investigation, writing, and iteration. Excellent customer ... for technical documentation and customer correspondence. Preferred: B2B enterprise support ...
... * Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training * Log & provide detailed notes on each customer interaction * Develop knowledge base articles
... * Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training * Log & provide detailed notes on each customer interaction * Develop knowledge base articles
| Aspect | Assistant Pos Technical Support | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires basic IT certifications or relevant experience | Often requires CompTIA A+ or similar certifications |
| Work Environment | Supports point-of-sale systems in retail or hospitality settings | Provides technical support for various hardware/software issues in office or call center environments |
| Employer & Industry | Retail, hospitality, or service industries | IT service providers, corporate IT departments |
| Search & Comparison Intent | Understanding roles supporting POS systems | Assisting with general IT support tasks |
Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.
The most popular types of Pos Technical Support jobs in Arizona are:
For Assistant Pos Technical Support jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Assistant Pos Technical Support jobs in Arizona are:
Cities in Arizona with the most Assistant Pos Technical Support job openings:
Other
Posted yesterday
New
Hi,
Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call.
Role Name: GK POS: GKPOS Developer
Work site: Phoenix, US (Onsite)
Experience
8+ years of experience in Retail/QSR POS systems and store operations.
Strong experience with GK POS / GK Retail Store Commerce (highly preferred).
Proven track record of leading L3 Production Support and large-scale retail transformation initiatives.
Experience working in client-facing, onshore leadership roles.
Mandatory Skills
Strong GK POS technical and functional expertise.
Hands-on experience with Java/J2EE, Spring Boot, REST APIs, Microservices, and SQL.
Deep understanding of POS architecture, transaction processing, payments, returns, promotions, receipts, and recovery workflows.
Experience with POS integrations including ERP, OMS, payment gateway and eCommerce platforms.
Strong production support background including:
Incident Management
Major Incident Handling
Root Cause Analysis (RCA)
Problem Management
Release and Defect Triage
Ability to troubleshoot complex production issues through log analysis and system diagnostics.
Strong stakeholder management and communication skills.
Leadership Expectations
Lead onsite and offshore support/development teams.
Drive operational excellence, SLA adherence, RCA quality, and continuous improvement initiatives.
Coordinate with business teams, vendors, architects, and engineering teams.
Manage escalations and provide executive-level communication during critical incidents.
Preferred Skills
Experience with GK POS implementation, upgrades, and modernization programs.
Knowledge of omnichannel retail operations.
Experience with AWS, Azure, or Google Cloud Platform cloud environments.
Exposure to monitoring and observability tools such as Grafana, Dynatrace, Splunk, CloudWatch, etc.
Experience with middleware, event-driven architecture, and API integrations.
Familiarity with Agile delivery methodologies and functional architecture.
Good to Have
Kubernetes, Docker, and containerized application support.
DevOps and CI/CD tools (Azure DevOps, Jenkins, GitHub Actions).
ServiceNow, Jira, and Confluence experience.
Ideal Candidate Profile
A strong GK POS Technical Lead with deep Retail/QSR domain expertise, hands-on Java development experience, proven Production Support leadership, solid understanding of POS integrations and architecture, and exposure to cloud technologies. The candidate should possess excellent stakeholder management skills and be capable of driving mission-critical retail support and transformation programs.
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Thanks & Regards.
Isaac Rajiv
Kutir Corporation
Ph:
Sourced by ZipRecruiter
Software development
51 - 200 Employees
Newark, CA, US
2003