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Assistant Pos Technical Support Jobs in Arizona (NOW HIRING)

Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault ... and assist with proposals and position papers on major technical programs for organization ...

Your Impact The Technical Support Representative provides first class technical support to Axon ... Build and maintain subject matter expertise of all Axon products, solutions, and policies. * Assist ...

Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...

Provide technical support to customers, both remotely and on-site, ensuring prompt and effective resolution of technical issues * Assist in the installation, configuration, and maintenance of ...

Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...

Respond to incoming client inquiries and provide technical support via phone, email, and chat ... Stay up-to-date with product knowledge and industry trends to better assist customers * Maintaining ...

... * Assist the tier 1 support team by answering questions, aiding in troubleshooting efforts, and training * Log & provide detailed notes on each customer interaction * Develop knowledge base articles

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Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Arizona?

The most popular types of Pos Technical Support jobs in Arizona are:

What are popular job titles related to Assistant Pos Technical Support jobs in Arizona?

For Assistant Pos Technical Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Arizona look for?

The top searched job categories for Assistant Pos Technical Support jobs in Arizona are:

What cities in Arizona are hiring for Assistant Pos Technical Support jobs?

Cities in Arizona with the most Assistant Pos Technical Support job openings:

GK POS: GKPOS Developer @ Phoenix, US (Onsite)

Kutir Inc

Phoenix, AZ • On-site

Other

Posted yesterday

New


Job description

Hi,

Please check the job description as below and let me know you if you would be interested and available. Please let me know your available time for a quick call.

Role Name: GK POS: GKPOS Developer
Work site: Phoenix, US (Onsite)

Experience
8+ years of experience in Retail/QSR POS systems and store operations.
Strong experience with GK POS / GK Retail Store Commerce (highly preferred).
Proven track record of leading L3 Production Support and large-scale retail transformation initiatives.
Experience working in client-facing, onshore leadership roles.

Mandatory Skills
Strong GK POS technical and functional expertise.
Hands-on experience with Java/J2EE, Spring Boot, REST APIs, Microservices, and SQL.
Deep understanding of POS architecture, transaction processing, payments, returns, promotions, receipts, and recovery workflows.
Experience with POS integrations including ERP, OMS, payment gateway and eCommerce platforms.
Strong production support background including:
Incident Management
Major Incident Handling
Root Cause Analysis (RCA)
Problem Management
Release and Defect Triage
Ability to troubleshoot complex production issues through log analysis and system diagnostics.
Strong stakeholder management and communication skills.

Leadership Expectations
Lead onsite and offshore support/development teams.
Drive operational excellence, SLA adherence, RCA quality, and continuous improvement initiatives.
Coordinate with business teams, vendors, architects, and engineering teams.
Manage escalations and provide executive-level communication during critical incidents.

Preferred Skills
Experience with GK POS implementation, upgrades, and modernization programs.
Knowledge of omnichannel retail operations.
Experience with AWS, Azure, or Google Cloud Platform cloud environments.
Exposure to monitoring and observability tools such as Grafana, Dynatrace, Splunk, CloudWatch, etc.
Experience with middleware, event-driven architecture, and API integrations.
Familiarity with Agile delivery methodologies and functional architecture.

Good to Have
Kubernetes, Docker, and containerized application support.
DevOps and CI/CD tools (Azure DevOps, Jenkins, GitHub Actions).
ServiceNow, Jira, and Confluence experience.

Ideal Candidate Profile
A strong GK POS Technical Lead with deep Retail/QSR domain expertise, hands-on Java development experience, proven Production Support leadership, solid understanding of POS integrations and architecture, and exposure to cloud technologies. The candidate should possess excellent stakeholder management skills and be capable of driving mission-critical retail support and transformation programs.

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Thanks & Regards.

Isaac Rajiv

Kutir Corporation

Ph: