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Application Support Manager Jobs in Arizona (NOW HIRING)

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support, via phone queues and live chats to U-Haul Affiliates and end users of the ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

Under the direction of the Storage Support Manager, Tier 1 Application Support are responsible for providing support, via phone queues and live chats to U-Haul Affiliates and end users of the ...

MUFG

SysOps Application Support, AVP

Tempe, AZ · Hybrid

$112K - $141K/yr

Technical Support: Provide first line and second-line support for customer-facing and processing ... Incident Management: Investigate, resolve, and document incidents related to payment systems ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Arizona

Application Support Manager information

See Arizona salary details

$56.8K

$99.7K

$154.2K

How much do application support manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for application support manager in Arizona is $99,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $118,300.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Arizona? The most popular types of Application Support jobs in Arizona are:
What job categories do people searching Application Support Manager jobs in Arizona look for? The top searched job categories for Application Support Manager jobs in Arizona are:
What cities in Arizona are hiring for Application Support Manager jobs? Cities in Arizona with the most Application Support Manager job openings:
Application Support Manager jobs near you
Technical Support Manager (Application Support)

Technical Support Manager (Application Support)

Prosum

Tempe, AZ • On-site

Full-time

Re-posted 18 days ago

Job description

Company Description

Overview

Our client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:

Job Description
Responsibilities
  • Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform
  • Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
  • Suggest various service and product enhancements

Qualifications

Requirements for the Role

  • 2+ years technical support for SaaS-based software
  • 3+ years working with one of the following: JavaScript, Python, or Java
  • Experience with:
  • Troubleshooting through browser tools
  • Linux text processing tools
  • Writing SQL queries

Nice to Haves:

  • Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
  • MongoDB, Hadoop, or Atlassian product experience
  • AWS- working knowledge
Additional Information

All your information will be kept confidential according to EEO guidelines.

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