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Application Production Support Jobs in Tennessee

System One

AWS Production Support Engineer

Knoxville, TN · On-site

$75K/yr

Support weekday deployments, application releases, and production change activities. * Participate in LTO 2/LTO 3 resiliency exercises and scheduled weekend LQS activities. * Identify vulnerabilities ...

New

System One

AWS Production Support Engineer

Knoxville, TN · On-site

$75K/yr

Support weekday deployments, application releases, and production change activities. * Participate in LTO 2/LTO 3 resiliency exercises and scheduled weekend LQS activities. * Identify vulnerabilities ...

New

Sonsoft Inc

Application Support Analyst

Nashville, TN · On-site

... Production Support Skills Experience in Windows and UNIX/Linux , Oracle and PL/SQL, Autosys, Application Management Experience, ITIL, Experience in Agile/Scrum, Basic of Banking => Good knowledge of ...

Sonsoft Inc

Application Support Analyst

Nashville, TN · On-site

Preferred At least 4 years of experience in Production Support Skills Experience in Windows and UNIX/Linux , Oracle and PL/SQL, Autosys, Application Management Experience, ITIL, Experience in Agile ...

Eastman

Production Records Specialist

Kingsport, TN · On-site

$17 - $22.75/hr

... application development to grow its leading positions in attractive end markets such as ... Support commercialization and GMN creation; execute start-to-finish builds and manage associated ...

Eastman

Production Records Specialist

Kingsport, TN · On-site

$17 - $22.75/hr

... application development to grow its leading positions in attractive end markets such as ... Support commercialization and GMN creation; execute start-to-finish builds and manage associated ...

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How much do application production support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for application production support in Tennessee is $26.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.10 per hour, depending on experience, location, and employer.

What is an application production support?

An Application Production Support job involves monitoring, maintaining, and troubleshooting software applications to ensure seamless business operations. Support teams handle incidents, investigate issues, and implement fixes or workarounds to minimize downtime. They also collaborate with developers, infrastructure teams, and business users to improve system performance and prevent future problems. Strong problem-solving skills, technical expertise, and the ability to work under pressure are crucial for this role.

What does an application production support do?

In an Application Production Support role, your daily tasks often include monitoring application performance, responding to incidents or service requests, and performing root cause analysis for any issues that arise. You'll frequently collaborate with development, QA, and infrastructure teams to troubleshoot and resolve outages or application errors. Routine activities may also involve maintaining documentation, implementing workaround solutions, and proactively identifying potential risks. This role is dynamic and requires flexibility, as priorities can shift quickly based on the needs of the business and the stability of critical applications.

What are the key skills and qualifications needed to thrive in application production support?

To thrive as an Application Production Support professional, you need a solid understanding of software troubleshooting, incident management, and scripting or query languages, often supported by a degree in computer science or a related field. Experience with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow or Jira), and knowledge of ITIL frameworks or relevant certifications are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are key soft skills that help you excel in this role. These qualities are crucial for quickly resolving issues, maintaining application uptime, and ensuring a positive user experience in fast-paced production environments.

What job categories do people searching Application Production Support jobs in Tennessee look for?

The top searched job categories for Application Production Support jobs in Tennessee are:

Application Production Support jobs near you
Infographic showing various Application Production Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $54,412 per year, or $26.2 per hour.

AWS Application Production Support Engineer

Knoxville, TN • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Job Title: AWS Application Production Support Engineer
Location: Knoxville, TN, Columbia SC or Lafayette, LA or Birmingham, AL
Type: Direct Hire
Responsibilities

  • Monitor AWS hosted applications and respond to production alerts and incidents.
  • Perform incident triage using AWS consoles, application logs, monitoring tools, and available operational documentation.
  • Investigate application and processing failures across AWS services, databases, and scheduled jobs.
  • Support Amazon RDS and Amazon Redshift and troubleshoot database related application issues.
  • Run and troubleshoot existing AutoSys jobs and scheduled processes.
  • Monitor and troubleshoot existing CI/CD pipelines and operational processes.
  • Identify likely root causes or failure points and recommend appropriate next steps.
  • Restore services using approved production support procedures.
  • Independently research solutions when existing knowledge articles do not fully address an issue.
  • Escalate complex incidents to SMEs and engineering teams with complete diagnostic findings.
  • Create, update, and track incidents and service requests in ServiceNow.
  • Identify recurring manual activities and opportunities for operational automation.
  • Maintain and improve knowledge articles and support documentation.
  • Coordinate with application development, infrastructure, AWS, database, and business support teams.

Requirements

  • 5+ years of application or production support experience in an enterprise environment.
  • Strong hands-on AWS production support experience, including AWS console navigation and cloud log analysis.
  • Strong incident triage, troubleshooting, and production support skills.
  • Hands on experience with Amazon RDS and Amazon Redshift.
  • Experience with AutoSys or a comparable enterprise job scheduling platform.
  • Understanding of DevOps and CI/CD processes, with experience running and troubleshooting existing pipelines.
  • Strong log analysis skills and the ability to identify likely failure points across applications, AWS services, databases, and scheduled processes.
  • Experience with ServiceNow or a comparable incident/ticket management platform.
  • Ability to independently investigate issues when documented procedures are incomplete.
  • Experience restoring services using approved operational procedures and escalating complex issues with clear diagnostic evidence.
  • Strong analytical, troubleshooting, communication, and cross team coordination skills.
  • Ability to work effectively in a time sensitive 24x7 production environment.

Desired Skillset: ?Preferred: Python scripting/automation, AWS Associate level certification, and experience supporting enterprise HR, Finance, or other back office applications.
Educational Requirements: ?Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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