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Application Production Support Jobs in Austin, TX

Rapisource LLC

Product Support Analyst III

Austin, TX · On-site

The Product Support Analyst III will provide functional support for the CCMS, assisting users with application issues, service requests, and system-related questions. The analyst will monitor and ...

Danaher

Application Support Scientist

Austin, TX · On-site

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role ...

Socket.dev

Field Application Engineer (IIoT)

Austin, TX · On-site

$95 - $135/hr

Description Field Application Engineer (IoT) Austin, TX - Hybrid Overview Grace Technologies is ... Explain product capabilities, configurations, and limitations * Support technical sales ...

New

Q2

Application Support Analyst

Austin, TX · Hybrid

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to ... production environments with high attention to detail Test emergency product fixes from the ...

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Application Production Support information

See Austin, TX salary details

$5

$28

$74

How much do application production support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for application production support in Austin, TX is $28.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $21.92 per hour, depending on experience, location, and employer.

What is an application production support?

An Application Production Support job involves monitoring, maintaining, and troubleshooting software applications to ensure seamless business operations. Support teams handle incidents, investigate issues, and implement fixes or workarounds to minimize downtime. They also collaborate with developers, infrastructure teams, and business users to improve system performance and prevent future problems. Strong problem-solving skills, technical expertise, and the ability to work under pressure are crucial for this role.

What does an application production support do?

In an Application Production Support role, your daily tasks often include monitoring application performance, responding to incidents or service requests, and performing root cause analysis for any issues that arise. You'll frequently collaborate with development, QA, and infrastructure teams to troubleshoot and resolve outages or application errors. Routine activities may also involve maintaining documentation, implementing workaround solutions, and proactively identifying potential risks. This role is dynamic and requires flexibility, as priorities can shift quickly based on the needs of the business and the stability of critical applications.

What are the key skills and qualifications needed to thrive in application production support?

To thrive as an Application Production Support professional, you need a solid understanding of software troubleshooting, incident management, and scripting or query languages, often supported by a degree in computer science or a related field. Experience with monitoring tools (like Splunk or AppDynamics), ticketing systems (such as ServiceNow or Jira), and knowledge of ITIL frameworks or relevant certifications are highly valued. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are key soft skills that help you excel in this role. These qualities are crucial for quickly resolving issues, maintaining application uptime, and ensuring a positive user experience in fast-paced production environments.

What job categories do people searching Application Production Support jobs in Austin, TX look for?

The top searched job categories for Application Production Support jobs in Austin, TX are:

Application Production Support jobs near you
Infographic showing various Application Production Support job openings in Austin, TX as of August 2026, with employment types broken down into 5% Internship, 80% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $59,423 per year, or $28.6 per hour.

Manager Platform & Vendor Integrations

Compri Consulting

Austin, TX • On-site

Other

Posted 3 days ago

New

Job description

Compri Consulting is seeking a Manager, Platform & Vendor Integrations for a direct hire, onsite position in Austin, TX. This person will lead vendor relationships, application production support, issue escalation, and third party integrations across a user facing technology ecosystem. This is a player-coach role for someone who can lead a small team while remaining actively involved in vendor management and critical issue resolution.

Key Responsibilities

  • Manage multiple technology/software vendor relationships and hold partners accountable to SLAs, responsiveness, and issue resolution.
  • Triage and prioritize application issues based on business and user impact.
  • Coordinate escalations across internal technology teams, business stakeholders, and external vendors.
  • Own critical issues through resolution and identify trends or recurring problems.
  • Oversee third-party platform integrations and ongoing vendor performance.
  • Lead vendor reviews and proactively improve service and user experience.
  • Manage and develop a small team while remaining hands-on with key vendors and escalations.

Ideal Background

  • 5+ years of experience in technology vendor management, application production support, integrations, or platform operations.
  • Strong experience managing software/SaaS vendors and SLAs.
  • Experience with issue triage, escalation management, and application support.
  • Prior people leadership experience with a hands-on, player-coach approach.
  • Financial services, fintech, or wealth-management technology experience is a plus.
  • Strong communication, organization, and ability to drive issues through resolution.
  • This is not an infrastructure, networking, hardware, or traditional service desk role. The ideal candidate understands technology but excels at vendor management, user experience, prioritization, and getting the right resources engaged to solve problems.
Compri Consulting logo

About Compri Consulting

Sourced by ZipRecruiter

Compri isn’t just any IT staffing and recruiting firm. We firmly believe in the importance of people. Personal relationships are incredibly valuable to what we do. To that end, we work hard to make sure both clients and employees are satisfied with their placement. We want our employees to shine and our clients to be satisfied. The climate in our office is a positive one. We work hard. We have fun. We exchange the occasional high five. We believe a positive atmosphere leads to positive results. We trust our employees. We understand their needs. We make things happen. We’ve been excelling in IT solutions since 1992. Our organized, unique approach has yielded quality results time after time. And, we’ll continue to do it this way.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Denver, CO, US

Year founded

1992

Social media

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