Freehold, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Freehold, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Roseville, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Roseville, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Tulsa, OK · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Tulsa, OK · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Ardmore, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Ardmore, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Grand Rapids, MI · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Grand Rapids, MI · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Minneapolis, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Minneapolis, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Columbus, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Columbus, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Cherry Hill, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Cherry Hill, NJ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Lake Grove, NY · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Lake Grove, NY · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Fairfax, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Fairfax, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Bloomington, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Bloomington, MN · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Boise, ID · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Boise, ID · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Washington, DC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Washington, DC · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Corte Madera, CA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Corte Madera, CA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
New Haven, CT · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
New Haven, CT · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Anchorage, AK · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Anchorage, AK · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Westlake, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Westlake, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Broomfield, CO · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Broomfield, CO · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
$5.29 - $7.91
10% of jobs
$9.91 is the 25th percentile. Wages below this are outliers.
$7.91 - $10.53
20% of jobs
$10.53 - $13.16
10% of jobs
The median wage is $14.30 / hr.
$13.16 - $15.78
24% of jobs
$17.61 is the 75th percentile. Wages above this are outliers.
$15.78 - $18.40
16% of jobs
$18.40 - $21.02
10% of jobs
$21.02 - $23.65
3% of jobs
$23.65 - $26.27
3% of jobs
$26.27 - $28.89
2% of jobs
$28.89 - $31.51
1% of jobs
$31.51 - $34.13
1% of jobs
$5
$15
$34
To thrive as an Apple Genius Bar technician, you need a solid understanding of Apple hardware and software troubleshooting, customer service skills, and typically an interest or background in technology. Familiarity with Apple diagnostics tools, repair systems, and certification through Apple's training programs (such as ACMT) is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with customers and provide an excellent support experience. These skills are crucial for resolving technical issues efficiently while ensuring customer satisfaction in a fast-paced retail environment.
An Apple Genius Bar job involves providing technical support and customer service at Apple retail stores. Geniuses diagnose and repair Apple devices, assist customers with troubleshooting, and offer product advice. They are trained to handle hardware and software issues while delivering a positive customer experience. This role requires strong communication skills, technical expertise, and the ability to solve problems efficiently.
A typical day at the Apple Genius Bar involves diagnosing and repairing customer devices, providing technical advice, and educating users on Apple products and software. You’ll work both independently and as part of a team, frequently collaborating with sales staff and other technical specialists to resolve customer concerns. Multitasking is common, as you’ll handle appointments, walk-in customers, and sometimes help at the front of the store. This fast-paced environment requires adaptability and strong communication, making every day varied and engaging.
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Computer and electronic product manufacturing
10,000+ Employees
Cupertino, CA, US
1976
