US-Genius Admin
Mishawaka, IN · On-site
... Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products. Provide excellent service to Apple ...
US-Genius Admin
Mishawaka, IN · On-site
... Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products. Provide excellent service to Apple ...
Desktop Support Engineer
Saint Louis, MO · On-site
Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar)
Desktop Support Engineer
Saint Louis, MO · On-site
Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar)
Desktop Support Technician St Louis MO location onsite
Whippany, NJ · On-site
$25 - $30/hr
Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar)
Quick apply
Desktop Support Technician St Louis MO location onsite
Whippany, NJ · On-site
$25 - $30/hr
Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar)
Continuously improve behaviors and results If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product ...
Continuously improve behaviors and results If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product ...
Vehicle Delivery Tech Specialist
Medford, MA · On-site
$55K - $70K/yr
Role of this position is comparable to that of an Apple Genius Bar staffer. You should really enjoy figuring out all of the new technologies in today's vehicles, well beyond just syncing a phone, and ...
Quick apply
Vehicle Delivery Tech Specialist
Medford, MA · On-site
$55K - $70K/yr
Role of this position is comparable to that of an Apple Genius Bar staffer. You should really enjoy figuring out all of the new technologies in today's vehicles, well beyond just syncing a phone, and ...
Customer Support Representative
$15.75 - $21.50/hr
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Customer Support Representative
$15.75 - $21.50/hr
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
US-Technical Specialist
Philadelphia, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Philadelphia, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
The Woodlands, TX · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
The Woodlands, TX · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Allentown, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Allentown, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
US-Technical Specialist
Lancaster, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Lancaster, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Scottsdale, AZ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Scottsdale, AZ · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Orland Park, IL · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Orland Park, IL · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Minneapolis, MN · On-site
Responsibilities : • Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. • Support customers having ...
US-Technical Specialist
Minneapolis, MN · On-site
Responsibilities : • Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. • Support customers having ...
US-Technical Specialist
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Pittsburgh, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Willow Grove, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Willow Grove, PA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Mclean, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Mclean, VA · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Toledo, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
US-Technical Specialist
Toledo, OH · On-site
Description Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Apple Genius Bar information
See salary details
$5.29 - $7.91
10% of jobs
$9.91 is the 25th percentile. Wages below this are outliers.
$7.91 - $10.53
20% of jobs
$10.53 - $13.16
10% of jobs
The median wage is $14.30 / hr.
$13.16 - $15.78
24% of jobs
$17.61 is the 75th percentile. Wages above this are outliers.
$15.78 - $18.40
16% of jobs
$18.40 - $21.02
10% of jobs
$21.02 - $23.65
3% of jobs
$23.65 - $26.27
3% of jobs
$26.27 - $28.89
2% of jobs
$28.89 - $31.51
1% of jobs
$31.51 - $34.13
1% of jobs
$5
$15
$34
How much do apple genius bar jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for apple genius bar in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Apple Genius Bar position?
To thrive as an Apple Genius Bar technician, you need a solid understanding of Apple hardware and software troubleshooting, customer service skills, and typically an interest or background in technology. Familiarity with Apple diagnostics tools, repair systems, and certification through Apple's training programs (such as ACMT) is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with customers and provide an excellent support experience. These skills are crucial for resolving technical issues efficiently while ensuring customer satisfaction in a fast-paced retail environment.
What is an Apple Genius Bar?
An Apple Genius Bar job involves providing technical support and customer service at Apple retail stores. Geniuses diagnose and repair Apple devices, assist customers with troubleshooting, and offer product advice. They are trained to handle hardware and software issues while delivering a positive customer experience. This role requires strong communication skills, technical expertise, and the ability to solve problems efficiently.
What does an Apple Genius Bar do?
A typical day at the Apple Genius Bar involves diagnosing and repairing customer devices, providing technical advice, and educating users on Apple products and software. You’ll work both independently and as part of a team, frequently collaborating with sales staff and other technical specialists to resolve customer concerns. Multitasking is common, as you’ll handle appointments, walk-in customers, and sometimes help at the front of the store. This fast-paced environment requires adaptability and strong communication, making every day varied and engaging.
More about Apple Genius Bar jobs
What cities are hiring for Apple Genius Bar jobs? Cities with the most Apple Genius Bar job openings:
What are the most commonly searched types of Apple Genius Bar jobs? The most popular types of Apple Genius Bar jobs are:
What states have the most Apple Genius Bar jobs? States with the most job openings for Apple Genius Bar jobs include:
What job categories do people searching Apple Genius Bar jobs look for? The top searched job categories for Apple Genius Bar jobs are:
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Genius Admin, you're a service coordinator for all customer repairs, whether it's a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate an efficient repair workflow and organize the Repair Room, helping our Genius Bar team provide world-class service for our customers.
Description
Plan and coordinate all end-to-end operational activities supporting the completion of repairs, including managing and tracking inventory and orders in partnership with the Operations team.
Assist with customer service issues including the customer repair intake process, support in finding appropriate solutions, and managing the customer pickup process for all completed repairs.
Provide peer feedback based on observations on the floor and in the Repair Room.
Complete repair tasks as needed to support the Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Preferred Qualifications
You can:
Communicate effectively and tailor your communication style to different audiences.
Orchestrate multiple activities to accomplish a goal through planning, organization, and prioritization, both independently and with a team.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating challenges and providing potential solutions.
Be curious and open to learning from others and helping each other grow.
Demonstrate relevant technical expertise of Apple products and services.
Work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
Draw from experience of successfully working in a team environment, demonstrating shared responsibility and accountability with other team members.
Frequently handle, lift, and move merchandise safely.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
As a Genius Admin, you're a service coordinator for all customer repairs, whether it's a quick repair or a more involved procedure, and you manage customer expectations. Additionally, you coordinate an efficient repair workflow and organize the Repair Room, helping our Genius Bar team provide world-class service for our customers.
Description
Plan and coordinate all end-to-end operational activities supporting the completion of repairs, including managing and tracking inventory and orders in partnership with the Operations team.
Assist with customer service issues including the customer repair intake process, support in finding appropriate solutions, and managing the customer pickup process for all completed repairs.
Provide peer feedback based on observations on the floor and in the Repair Room.
Complete repair tasks as needed to support the Genius Bar team and customer demand. Understand the processes involved in troubleshooting, diagnosing, and resolving technical problems for all of our products.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Have experience in retail or sales, or related work experience.
Preferred Qualifications
You can:
Communicate effectively and tailor your communication style to different audiences.
Orchestrate multiple activities to accomplish a goal through planning, organization, and prioritization, both independently and with a team.
Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating challenges and providing potential solutions.
Be curious and open to learning from others and helping each other grow.
Demonstrate relevant technical expertise of Apple products and services.
Work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
Draw from experience of successfully working in a team environment, demonstrating shared responsibility and accountability with other team members.
Frequently handle, lift, and move merchandise safely.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976