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Avaya Administration Jobs (NOW HIRING)

Stem Xpert

Avaya-CM

Fishers, IN · On-site

Company Description Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and ...

Bowhead

Avaya UC Infrastructure Engineer

NJ · On-site

Overview Avaya UC Infrastructure Engineer (2026-24845-F): Bowhead seeks an experienced Avaya UC ... Perform system administration and operational maintenance in accordance with telecommunications ...

Fabergent

Avaya Dialer Administrator

Phoenix, AZ · On-site

... Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge of Pearl Scripting, SQL ... Linux Administration and contact center analysis preferred High level of analytical, strategic ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager. Experience with VoIP systems. Experience with PC based tools and products, MS Office products suite preferred.

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How much do avaya administration jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for avaya administration in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Avaya Administration vs Cisco Unified Communications Administration?

AspectAvaya AdministrationCisco Unified Communications Administration
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications systems, enterprise VoIP networksUnified communications, enterprise VoIP and collaboration systems
Industry UsageTelecom providers, large enterprises using Avaya systemsLarge enterprises, service providers using Cisco systems

Both roles focus on managing and supporting enterprise communication systems, with certifications and environments aligned to their respective platforms. While Avaya Administration specializes in Avaya telephony solutions, Cisco Unified Communications Administration centers on Cisco's collaboration tools. Professionals often compare these roles when choosing a specialization in enterprise VoIP and communication systems.

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Avaya Administration jobs near you
Infographic showing various Avaya Administration job openings in the United States as of May 2026, with employment types broken down into 50% As Needed, and 50% Temporary. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Avaya Integration Engineer

Radford Global USA LLC

Richmond, VA • On-site

Contractor

Posted 2 days ago

Job description

Company Description
Job Description
Job Title: Avaya Integration Engineer
Location: Richmond VA
Position Type: Contract Position
Job Description:
Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of experience in Contact Center technologies
  • At least 3 years of experience in VMWare/VDI, Avaya 1x, CISCO UCCE, CMS Feed, ACD Systems,
  • At least 2 years of experience using Java, UI - Html5, Css 3
  • At least 1 year of experience technical design and delivery large scale contact center solutions
  • At least 1 year of experience in Call Recording Technologies

Preferred Qualifications:
  • Master's Degree
  • 5+ years of software development experience
  • 2+ years of experience in Agile
  • 2+ years of experience in Salesforce
  • 2+ years of experience in deploying cloud based Contact Center solutions

Responsibilities
***Strong likelihood of conversion for the right candidate; must be currently eligible to work in the US***
  • Assist and lead the design and implementation of Cisco Unified Communications products such as Call Manager, Call Manager Express, with emphasis on UCCX, Contact Center & Unity.
  • Perform software upgrades on existing Cisco voice deployments
  • Provides guidance & leadership to Network Analysts & Network Professionals
  • Creation, analysis, and troubleshooting of IVR call flows and its role in a complex multi-component environment through visualization and orchestration.
  • Design and development of solutions for contact center ACD deployed in multi-site environment in Avaya and Cisco technologies
  • Experience in Avaya 1x, IVR, ACD Systems, CMS Feeds, CTI, IVR Development/Maintenance/Administration
  • Demonstrate strong passion and capabilities in innovation and advancement in Contact Center technologies and concepts
  • Own the technical design and development of cross-functional, multi-platform application systems.
  • Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
  • Collaborate with performing teams to deliver new capabilities in business applications and/or remediate issues.
  • Enforce company policies in areas of development methodology, architecture, security, change and configuration management, compliance, and HR.
  • Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment
  • Coordinate coding, testing, implementation and documentation of solutions
  • Responsible for key system design and integration decisions; and for communicating decisions to individuals implementing the system.
  • Work with partners, call center suppliers, 3rd party vendors for Capital One
  • Provide administrative and end user training for call centers when needed
  • Prepare client documentation including Network designs, Network Assessments, IATMP/Security Management/IPT Questionnaires, Implementation Plans and post implementation documentation
  • Assist with Managed Services Operations Center requests and trouble tickets on an as needed basis or on a scheduled rotation basis
  • Experience with network fundamentals including TCP/IP networking (IPv4/IPv6)

Work Schedule/Travel
Standard Meriplex business hours of 8:00 AM to 5:00 PM with the ability to have a flexible schedule due to work volume and proposal deadlines are a must.
Ability to travel up to 20% may be required based on project requirements.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply