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Avaya Administration Jobs (NOW HIRING)

LTIMindtree

Avaya Contact Center Engineer

Charlotte, NC · On-site

Chicago , IL (Hybrid role 3 days/week from day1) Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the Avaya Netvoice Administration domain Design ...

Stem Xpert

Avaya-CM

Fishers, IN · On-site

Company Description Experience with Avaya CM administration, configuration. Call management Systems (CMS Call Reporting), Call Center Design, Programming, and Administration. Hardware Analysis and ...

Fabergent

Avaya Dialer Administrator

Phoenix, AZ · On-site

... Avaya and/or Genesys Outbound Dialing Platforms a plus Knowledge of Pearl Scripting, SQL ... Linux Administration and contact center analysis preferred High level of analytical, strategic ...

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How much do avaya administration jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for avaya administration in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Avaya Administration vs Cisco Unified Communications Administration?

AspectAvaya AdministrationCisco Unified Communications Administration
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications systems, enterprise VoIP networksUnified communications, enterprise VoIP and collaboration systems
Industry UsageTelecom providers, large enterprises using Avaya systemsLarge enterprises, service providers using Cisco systems

Both roles focus on managing and supporting enterprise communication systems, with certifications and environments aligned to their respective platforms. While Avaya Administration specializes in Avaya telephony solutions, Cisco Unified Communications Administration centers on Cisco's collaboration tools. Professionals often compare these roles when choosing a specialization in enterprise VoIP and communication systems.

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Avaya Administration jobs near you
Infographic showing various Avaya Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Avaya Contact Center Engineer

LTIMindtree

Charlotte, NC • On-site

Other

Posted 17 days ago

Job description

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Avaya Contact Center Engineer

Location: Chicago, IL (Hybrid role 3 days/week from day1)


Job Description:

Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the Avaya Netvoice Administration domain

Job Description

Design implement and maintain Avaya Contact enter solutions to support enterprise communication needs Develop and optimize network voice architecture to ensure high availability scalability and performance Collaborate with cross functional teams to integrate Avaya voice solutions with other communication platforms Monitor and troubleshoot Avaya ContactCenter systems to minimize downtime and enhance service quality Stay updated with the latest advancements in Avaya technologies and network voice systems Provide technical expertise on voice network design deployment strategies and compliance with industry standards

Roles and Responsibilities

Lead end-to-end implementation of Avaya Contact enter projects ensuring timely delivery and quality Manage configuration testing and deployment of Avaya voice systems Analyze and resolve complex voice network issues escalating when necessary Conduct capacity planning and performance tuning for voice network components Mentor junior team members and deliver technical training on Avaya Contact enter solutions Collaborate with vendors and stakeholders to ensure seamless integration and ongoing support Document system configurations procedures and troubleshooting guides for knowledge sharing

Skills

Mandatory Skills : Contact centre Solution- Voicing.AI, Optical Networking testing, Performance Testing -Execution (Baseline, Load, Endurance, Stress, Volume, Network, DR, Failover, Spike, Saas based/COTS)



LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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