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Avaya Administration Jobs (NOW HIRING)

Procom Services

Sr Voice Engineer

Durham, NC

Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager. Experience with VoIP systems. Experience with PC based tools and products, MS Office products suite preferred.

Nttlimited

TS Implementation Engineer

Three Rivers, MI · On-site

Avaya experience Portal Administration; Verint; Workforce Management (WFM); Interactions; Speech; DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact ...

NTT Ltd.

TS Implementation Engineer

Three Rivers, MI · On-site

Avaya experience Portal Administration; Verint; Workforce Management (WFM); Interactions; Speech; DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact ...

Carverbeth

Switch Technician

San Diego, CA

$35.02 - $45.67/hr

Advanced Administration Training certification * Avaya Aura familiarity or training preferred Key Responsibilities Telecommunications System Design and Implementation * Design and develop ...

Aludec USA

IT Coordinator/ Assistant

Eden Prairie, MN · On-site

$23 - $26/hr

Avaya phone system administration - Setup/deploy phones to on-site personnel (Avaya IP Office 500) * Other duties as required Education and Experience: * Must possess a high school diploma or ...

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

Knowledge of Avaya IP Office Management, Voicemail Pro, and/or IPOOC software administration solutions. Including the ability to build and manage agents and phone sets, ACD, programming new routing ...

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Avaya Administration information

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$28

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$72

How much do avaya administration jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for avaya administration in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the positions in administration?

In Avaya administration, common positions include Avaya System Administrator, Voice Network Engineer, and Telephony Support Specialist. These roles involve managing and maintaining Avaya communication systems, configuring hardware and software, and ensuring system security and performance. Certifications like Avaya Certified Support Specialist (ACSS) can enhance job prospects in this field.

What is avaya site administration?

Avaya site administration involves managing and configuring Avaya communication systems within a specific location or network. It includes tasks such as setting up user accounts, managing call routing, and maintaining system performance using tools like Avaya Site Administration software. This role requires technical knowledge of VoIP, telephony, and network infrastructure.

What is the highest paying administrative job?

In the administrative field, executive-level roles such as Chief Administrative Officer (CAO) or Director of Administration tend to have the highest salaries, often exceeding six figures. These positions require extensive experience, leadership skills, and often advanced certifications or degrees.

What is the difference between Avaya Administration vs Cisco Unified Communications Administration?

AspectAvaya AdministrationCisco Unified Communications Administration
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications systems, enterprise VoIP networksUnified communications, enterprise VoIP and collaboration systems
Industry UsageTelecom providers, large enterprises using Avaya systemsLarge enterprises, service providers using Cisco systems

Both roles focus on managing and supporting enterprise communication systems, with certifications and environments aligned to their respective platforms. While Avaya Administration specializes in Avaya telephony solutions, Cisco Unified Communications Administration centers on Cisco's collaboration tools. Professionals often compare these roles when choosing a specialization in enterprise VoIP and communication systems.

What kind of company is Avaya?

Avaya is a technology company that specializes in business communications, including unified communications, contact center solutions, and networking hardware. Professionals in Avaya administration typically work with VoIP systems, collaboration tools, and network management to support enterprise communication infrastructure.
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Avaya Administration jobs near you
Infographic showing various Avaya Administration job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Lead Network Engineer

Lead Network Engineer

Avance Consulting Services

Benton Harbor, MI

$95K - $132K/yr

Other

Posted 13 days ago

Job description

Company Description

Warm Greetings!

My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting.  We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies. 

I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the job description listed below. If you are interested, please respond with your updated resume or give me a call on 732-276-9933 Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.


Job Description

Position- Lead Network Engineer
Location- Benton Harbor, Michigan
Duration- Full Time

Job Description:

  • The GIS Lead Analyst, Contact Center Engineer provides skilled technical support around all aspects of unified communications and voice services.
  • The position requires a high level of general technical knowledge in traditional Avaya voice communications, call routing, and networking.
  • Ideal background would include a minimum of 5 years of experience working with Avaya Communications Manager, Avaya Modular Messaging, Avaya Session Manager and CMS.
  • Duties include scripting, design, analysis, planning, implementation and troubleshooting of the services located at multi sites.
  • Background in software, hardware and maintenance of the telephony systems, voicemail, VoIP technology, and carrier SIP services.
  • The GIS Lead Analyst, Contact Center Engineer will be involved with the Engineering/Planning functions of a traditional voice network group, but will also take part in, and be expected to lead initiatives in the converged network world.
  • The candidate will interface with various business groups and determine if and when the company can utilize and implement such enhanced technologies.
  • Responsible for the engineering and development of Call Center Infrastructure Assets - including ACD, IVR, CTI, Reporting systems. The primary duties will include the design, implementation and testing of call center infrastructure solutions.
  • Support the planning, design, implementation and optimization of new voice products/services. Develop, document, implement and maintain processes and procedures related to service delivery.
  • Perform after hours support duties on occasion to sustain systems and service levels

Minimum Experience:

  • Expert in an AVAYA Call flow designs, VOIP, SIP, CMS, One X, Communication Manager and other AVAYA Contact Center Technology.
  • Experience with IVR administration.
  • Experience with Avaya Modular Messaging administration.
  • Experience with SBC administration.
  • Knowledge and experience with Avaya Interaction Center desirable.
  • Strong leadership and interpersonal skills required. Strong analytical skills, experience solving practical issues and engaging teams of multiple process partners to consensus.
  • SIP transport experience including SIP Toll Free, SIP Trunking and SIP DID.
  • Knowledge of a SIP contact center data center technology platform.
  • Strong knowledge of VoIP implementation including hard- and soft-phones.

Experience Required:

  • Bachelor's Degree from an accredited college or university. A combination of education and experience will be considered.
  • 7+ years of relevant Avaya experience
  • Experience managing third-party vendors
  • Experience in a multinational work environment
  • Polycom Video Conferencing experience is a plus
  • Endless Opportunities

Employment:

As a condition of employment with Company, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of our business.

Thanks,

Ganesh Gani

Sr. IT Recruiter

Tricolor, Inc.

Direct: (732) 328-8980

Email: ganesh@ tricolor.com

100 Franklin Square Drive #207, Somerset, NJ 08873

Tel (732) 873-0305 | Fax (732) 873-9075

www.tricolor.com | Certified Minority Business Enterprise (MBE)

Qualifications

Any

Additional Information

All your information will be kept confidential according to EEO guidelines.

Avance Consulting logo

About Avance Consulting

Sourced by ZipRecruiter

Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Somerset , NJ, US

Year founded

2007

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