US-Genius
Franklin, TN · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Franklin, TN · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Mclean, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Mclean, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Fairfax, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Fairfax, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Reston, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Reston, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Holyoke, MA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Holyoke, MA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Oklahoma City, OK · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Oklahoma City, OK · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Richmond, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Richmond, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Woodbridge, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Woodbridge, VA · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Nashville, TN · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Nashville, TN · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Denver, CO · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Denver, CO · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Des Peres, MO · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
US-Genius
Des Peres, MO · On-site
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having ...
Continuously improve behaviors and results If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product ...
Continuously improve behaviors and results If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product ...
Promotions from within If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product Specialist, Sales Advisor ...
Promotions from within If you have experience in any of the following apply now! Entry Level, Recent College Grad, Business Development Center, Apple, Genius Bar, Product Specialist, Sales Advisor ...
Vehicle Delivery Tech Specialist
Medford, MA · On-site
$55K - $70K/yr
Role of this position is comparable to that of an Apple Genius Bar staffer. You should really enjoy figuring out all of the new technologies in today's vehicles, well beyond just syncing a phone, and ...
Quick apply
Vehicle Delivery Tech Specialist
Medford, MA · On-site
$55K - $70K/yr
Role of this position is comparable to that of an Apple Genius Bar staffer. You should really enjoy figuring out all of the new technologies in today's vehicles, well beyond just syncing a phone, and ...
Customer Support Agent - 3D printing
$18.50 - $24.75/hr
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Customer Support Agent - 3D printing
$18.50 - $24.75/hr
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
US-Technical Expert
Holyoke, MA · On-site
$37K - $46K/yr
Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having Apple ...
US-Technical Expert
Holyoke, MA · On-site
$37K - $46K/yr
Deepen extensive knowledge and stay up to date on Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having Apple ...
US-Technical Specialist
Minneapolis, MN · On-site
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software ...
US-Technical Specialist
Minneapolis, MN · On-site
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
Technical retail experience (i.e., Apple Genius bar, Geek squad) * Experience in Dental (hygienist, lab technician, etc) * Experience in Additive Manufacturing * STEM degree * Fluency in Spanish or ...
US-Technical Specialist
Marlton, NJ · On-site
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software ...
US-Technical Specialist
Marlton, NJ · On-site
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.Support customers having Apple product or software ...
Apple Genius Bar information
See salary details
$5.29 - $7.91
10% of jobs
$9.91 is the 25th percentile. Wages below this are outliers.
$7.91 - $10.53
20% of jobs
$10.53 - $13.16
10% of jobs
The median wage is $14.30 / hr.
$13.16 - $15.78
24% of jobs
$17.61 is the 75th percentile. Wages above this are outliers.
$15.78 - $18.40
16% of jobs
$18.40 - $21.02
10% of jobs
$21.02 - $23.65
3% of jobs
$23.65 - $26.27
3% of jobs
$26.27 - $28.89
2% of jobs
$28.89 - $31.51
1% of jobs
$31.51 - $34.13
1% of jobs
$5
$15
$34
How much do apple genius bar jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for apple genius bar in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Apple Genius Bar position, and why are they important?
To thrive as an Apple Genius Bar technician, you need a solid understanding of Apple hardware and software troubleshooting, customer service skills, and typically an interest or background in technology. Familiarity with Apple diagnostics tools, repair systems, and certification through Apple's training programs (such as ACMT) is highly valued. Exceptional communication, patience, and problem-solving abilities help build trust with customers and provide an excellent support experience. These skills are crucial for resolving technical issues efficiently while ensuring customer satisfaction in a fast-paced retail environment.
What is an Apple Genius Bar job?
An Apple Genius Bar job involves providing technical support and customer service at Apple retail stores. Geniuses diagnose and repair Apple devices, assist customers with troubleshooting, and offer product advice. They are trained to handle hardware and software issues while delivering a positive customer experience. This role requires strong communication skills, technical expertise, and the ability to solve problems efficiently.
What does a typical day look like for someone working at the Apple Genius Bar?
A typical day at the Apple Genius Bar involves diagnosing and repairing customer devices, providing technical advice, and educating users on Apple products and software. You’ll work both independently and as part of a team, frequently collaborating with sales staff and other technical specialists to resolve customer concerns. Multitasking is common, as you’ll handle appointments, walk-in customers, and sometimes help at the front of the store. This fast-paced environment requires adaptability and strong communication, making every day varied and engaging.
More about Apple Genius Bar jobs
What cities are hiring for Apple Genius Bar jobs? Cities with the most Apple Genius Bar job openings:
What are the most commonly searched types of Apple Genius Bar jobs? The most popular types of Apple Genius Bar jobs are:
What states have the most Apple Genius Bar jobs? States with the most job openings for Apple Genius Bar jobs include:
What job categories do people searching Apple Genius Bar jobs look for? The top searched job categories for Apple Genius Bar jobs are:
Apple rating
8.1
Based on 661 frontline employees who took The Breakroom Quiz
6th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work...As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. ..A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.Serve as a Mentor, resource, and positive role model for Genius Bar team members. Support leadership in providing timely resolution to customer escalations.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.Demonstrate Apple's values of inclusion and diversity in daily activities.
You should:Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Have experience in retail or sales, or related work experience.Possess the visual inspection and fine motor skills to safely perform hardware repairs.Have experience troubleshooting hardware and software issues in a customer service environment.
You can:Demonstrate technical expertise of Apple products and services, including repairing devices.Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.Navigate customer service issues with care and strong interpersonal skills. Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.Communicate effectively and tailor your communication style to different audiences.Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.Support and educate the broader team by sharing knowledge, experiences, and insights.Frequently handle, lift, and move merchandise safely.
Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.Serve as a Mentor, resource, and positive role model for Genius Bar team members. Support leadership in providing timely resolution to customer escalations.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.Demonstrate Apple's values of inclusion and diversity in daily activities.
You should:Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.Have experience in retail or sales, or related work experience.Possess the visual inspection and fine motor skills to safely perform hardware repairs.Have experience troubleshooting hardware and software issues in a customer service environment.
You can:Demonstrate technical expertise of Apple products and services, including repairing devices.Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.Navigate customer service issues with care and strong interpersonal skills. Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.Communicate effectively and tailor your communication style to different audiences.Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.Support and educate the broader team by sharing knowledge, experiences, and insights.Frequently handle, lift, and move merchandise safely.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976