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Api Support Jobs (NOW HIRING)

DecisionPoint | Cortek

API Platform Lead

Overview DecisionPoint seeks an API Platform Lead to oversee the enterprise API strategy, lifecycle governance, and modernization initiatives supporting a large federal and DoD-aligned mission ...

Lithic

Technical Support Lead

New York, NY · On-site

$125K - $215K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring a Technical Support Lead to head up our API Support team. You'll work directly with the fintechs and digital banks running card programs on Lithic, helping them resolve technical issues ...

Cymertek

API Developer

Tysons, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Tysons, VA 22182 CLEARANCE TS/SCI Full Poly (Please note this position ... From employee and family events to career-long support, we create a community you'll never want to ...

Cymertek

API Developer

Aurora, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Aurora, CO 80014 CLEARANCE TS/SCI Full Poly (Please note this position ... From employee and family events to career-long support, we create a community you'll never want to ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

Bilingual candidates highly desirable ( Spanish, Portuguese ) Preferred: • Systems Management experience (KACE, GPO deployments) • Previous API support and Regex knowledge. • Scripting ...

Cymertek

API Developer

Annapolis Junction, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this ... From employee and family events to career-long support, we create a community you'll never want to ...

Kutir Inc

OS Connect API Engineer

Columbus, OH · On-site

OS Connect API Engineer Work site: Columbus, US (Onsite) Role Summary The z/OS Connect API Engineer ... Configure and support JWT, OAuth2, OIDC, RACF, and certificate-based authentication. Implement CI ...

Kendall Group

API Developer III

Knoxville, TN

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and ... The API Developer III will be responsible for complex integrations end to end, establishing ...

Saalex

SharePoint Power Platform Developer

Lexington Park, MD · On-site

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Related technologies (HTML, CSS, JavaScript, REST APIs, Graph API). * Support the administration and troubleshooting of SharePoint and SharePoint Online (SPO) sites, ensuring functionality and ...

Cymertek

API Developer

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Honolulu, HI 96815 CLEARANCE TS/SCI Full Poly (Please note this position ... From employee and family events to career-long support, we create a community you'll never want to ...

Cymertek

API Developer

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Chantilly, VA 20151 CLEARANCE TS/SCI Full Poly (Please note this position ... From employee and family events to career-long support, we create a community you'll never want to ...

Cymertek

API Developer

Reston, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Developer LOCATION Reston, VA 20190 CLEARANCE TS/SCI Full Poly (Please note this position ... From employee and family events to career-long support, we create a community you'll never want to ...

Kendall Group

API Developer III

Knoxville, TN · On-site

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and ... The API Developer III will be responsible for complex integrations end to end, establishing ...

Russell, Tobin & Associates

API Governance Lead

Atlanta, GA · On-site

$57 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

API Governance Framework SME / Lead Are you an API Governance Framework SME / Lead professional ... support, auto, home insurance, pet insurance and employee discounts with preferred vendors. Equal ...

United Airlines

ND

$73K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Platform Support & Optimization * Troubleshoot and resolve API performance, security, configuration, and connectivity issues. * Monitor API health, reliability, and service availability.

InterSources Inc

Software Developer - API

Irving, TX · On-site

... supporting projects across the infrastructure. Responsibilities : • Implement and deploy API ... solutions while demonstrating expertise in a number of areas including: • API design and ...

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All JobsApi Support Jobs

Api Support information

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$14

$26

$44

How much do api support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for api support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an API Support specialist?

An API Support specialist is a technical professional who assists developers and clients in understanding, integrating, and troubleshooting Application Programming Interfaces (APIs). They provide guidance on API documentation, help resolve errors, and ensure smooth communication between software systems. Their responsibilities often include responding to support tickets, debugging API calls, and collaborating with development teams to improve API usability and reliability.

What are the key skills and qualifications needed to thrive as an API Support specialist?

To thrive as an API Support Specialist, you need strong knowledge of programming concepts, RESTful APIs, troubleshooting skills, and typically a background in computer science or a related field. Familiarity with tools like Postman, API documentation platforms, and ticketing systems such as Jira or Zendesk is common. Excellent problem-solving, communication, and customer service skills help you effectively assist clients and collaborate with technical teams. These competencies ensure timely issue resolution, high customer satisfaction, and seamless integration experiences.

What are the most common challenges faced by API Support professionals and how can they be addressed?

API Support professionals often encounter challenges such as troubleshooting complex integration issues, managing diverse client technical backgrounds, and keeping up with frequent API updates or deprecations. Successfully addressing these challenges involves strong problem-solving skills, clear communication with both technical and non-technical stakeholders, and staying informed through documentation and team knowledge sharing. Building collaborative relationships with development teams and utilizing robust ticketing systems can also help streamline issue resolution and continuous learning.

What is the difference between Api Support vs Api Developer?

AspectApi SupportApi Developer
Primary RoleProvides technical assistance, troubleshooting, and user support for APIsDesigns, develops, and maintains APIs and related software
Required SkillsKnowledge of APIs, troubleshooting, communication skillsProgramming languages, API design, software development
Work EnvironmentCustomer support, technical teams, often in office or remoteDevelopment teams, software companies, tech environments
CertificationsAPI certifications, technical support certificationsProgramming certifications, software development courses

Api Support focuses on assisting users and troubleshooting existing APIs, while Api Developers create and improve APIs through coding and design. Both roles require technical knowledge, but Api Support emphasizes support skills, whereas Api Developers focus on development and programming expertise.

Is API support testing a good career?

API support testing involves verifying the functionality, reliability, and security of APIs, which is essential for software development and integration. It requires knowledge of testing tools, scripting, and understanding of API protocols like REST or SOAP, making it a valuable skill in tech industries with steady demand for quality assurance roles.
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The top searched job categories for Api Support jobs are:

Api Support jobs near you
Infographic showing various Api Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

API Platform Lead

DecisionPoint | Cortek

Remote

Full-time

Re-posted 12 days ago

Job description

Overview
DecisionPoint seeks an API Platform Lead to oversee the enterprise API strategy, lifecycle governance, and modernization initiatives supporting a large federal and DoD-aligned mission environment. This senior role owns the API roadmap, leads feature prioritization, governs version control and lifecycle processes, and ensures API architecture aligns with enterprise, mission, and security requirements.
The API Platform Lead works across engineering, cybersecurity, cloud architecture, and product management teams to ensure APIs are secure, scalable, discoverable, and optimized for enterprise integration.
This position is fully remote.
Duties & Responsibilities
The API Platform Lead will:
  • Own the enterprise API strategy and roadmap, aligning capabilities with mission and business needs.
  • Govern API lifecycle management including design, versioning, publishing, deprecation, and retirement.
  • Manage and maintain the enterprise API catalog, ensuring accurate metadata and documentation.
  • Establish API standards covering design guidelines, authentication models, naming conventions, and schema patterns.
  • Collaborate closely with cybersecurity teams to ensure all APIs comply with DoD security controls and secure coding practices.
  • Coordinate with developers to maintain consistency across endpoints, integration flows, and data exchange patterns.
  • Lead impact assessments for breaking changes, API migrations, version updates, and integration dependencies.
  • Oversee API performance, reliability testing, and continuous integration with monitoring tools.
  • Maintain integration maps, API documentation, and architectural artifacts.
  • Guide adoption of API gateway platforms, developer portals, and enterprise integration tooling.
  • Facilitate cross-team API governance discussions, stakeholder alignment, and roadmap reviews.

Qualifications
Clearance Requirement
Must hold an active Secret clearance.
Education (Required)
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field.
Experience (Required)
  • Minimum 10 years of experience in enterprise software engineering, API development, or integration architecture.
  • Demonstrated experience overseeing API governance and lifecycle management.
  • Experience leading cross-functional technical teams and enterprise integration initiatives.
  • Experience with secure API design and DoD or federal cybersecurity requirements.

Technical Knowledge (Required)
  • Strong knowledge of RESTful API design, schema modeling, and OpenAPI/Swagger standards.
  • Familiarity with API gateways, developer portals, and enterprise integration tools.
  • Understanding of authentication and authorization (OAuth2, SAML, JWT).
  • Deep knowledge of secure coding practices and DoD cybersecurity frameworks.
  • Experience troubleshooting API performance, latency, and integration issues.

Technical Knowledge (Preferred)
  • Experience with AWS API Gateway, Lambda, or cloud-native integration designs.
  • Familiarity with event-driven architectures or microservices ecosystems.
  • Experience supporting Zero Trust-aligned data and application architectures.

Certifications
Required:
  • CompTIA Security+

Preferred:
  • AWS Developer, Architect, or Security certification
  • ITIL v4 Foundation
  • API architecture or integration certifications

Skills
  • Strong leadership and technical decision-making capabilities.
  • Excellent communication and ability to collaborate across diverse technical disciplines.
  • Ability to translate mission and business goals into API strategy and technical requirements.
  • Strong documentation and governance discipline.
  • Ability to manage multiple API initiatives simultaneously in a fast-paced mission environment.

Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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