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Anthem Call Center Jobs (NOW HIRING)

Kodiak

Operations Specialist

Dallas, TX

Previous experience in a call center or similar environment preferred What we offer: * Competitive ... Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian ...

Kodiak

Operations Specialist

Lancaster, TX · On-site

Previous experience in a call center or similar environment preferred What we offer: * Competitive ... Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian ...

She Recruits LLC

Family Medicine Physician

Bangor, ME · On-site

$230K - $250K/yr

This role offers a predictable schedule, no call responsibilities, and the ability to focus on ... Utilizes Anthem PicassoMD for referrals Lab & Urgent Care Support: Partnership with LabCorp Urgent ...

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Anthem Call Center information

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How much do anthem call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for anthem call center in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What is an Anthem Call Center?

An Anthem Call Center is a customer service center operated by Anthem, one of the largest health insurance companies in the United States. Representatives at these centers assist members, healthcare providers, and employers with questions about health insurance policies, claims, benefits, billing, and coverage details. They provide support over the phone, helping resolve issues, explain plan options, and guide customers through Anthem's services. Working in an Anthem Call Center requires strong communication skills, problem-solving abilities, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an Anthem Call Center representative?

To thrive as an Anthem Call Center Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help individuals excel in this customer-facing role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective representation of the Anthem brand.

What are some common challenges faced by representatives working in an Anthem Call Center, and how can they overcome them?

Representatives in an Anthem Call Center often encounter challenges such as handling high call volumes, addressing complex insurance and healthcare questions, and managing interactions with frustrated or distressed members. To overcome these challenges, it’s important to develop strong communication and active listening skills, stay updated on Anthem’s products and policies, and utilize support resources provided by the company. Regular training sessions and teamwork with supervisors help representatives resolve issues efficiently while maintaining a positive member experience.

What is the difference between Anthem Call Center vs Anthem Customer Service Representative?

AspectAnthem Call CenterAnthem Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsCall center setting, inbound calls, assisting members
Industry UsageCustomer support for insurance productsMember support, policy inquiries, claims assistance

Both roles involve working in a call center environment with similar credentials. The Anthem Call Center typically refers to the overall department handling various customer interactions, while the Anthem Customer Service Representative is a specific role focused on direct member support. Both positions require strong communication skills and familiarity with insurance products, making them closely related in the healthcare insurance industry.

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What states have the most Anthem Call Center jobs?

States with the most job openings for Anthem Call Center jobs include:

What job categories do people searching Anthem Call Center jobs look for?

The top searched job categories for Anthem Call Center jobs are:

Anthem Call Center jobs near you
Infographic showing various Anthem Call Center job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,125 per year, or $20.3 per hour.

Pharmacy Technician 4 - Inpatient

D-H Lebanon-MHMH

Lebanon, NH • On-site

$19.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Overview
$5,000 Sign On/ Retention Bonus***
External candidates only
Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This individual has excellent customer service skills and is able to function independently within their scope of responsibility. The incumbent is able to demonstrate leadership skills on a day to day basis. This job builds on the responsibilities of a Pharmacy Technician Certified III.
This is a full-time, 40hr per week, benefitted position. Rotating schedule.
Dartmouth has a healthy disregard for the impossible!
DH Offers You:
Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee's first day of employment.
Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan (HDHP) that is matched with a Health Savings Account and a PPO Plan that features higher premiums balanced by copays and lower deductibles.
Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved-for a maximum match of 2% of pay.
Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.
Shift Differential:10% evening, 20% night, and 15% weekend shift differentials when applicable.
Tuition Reimbursement: Up to $3,000 per year.
Dental
Vision
#CertifiedPharmacyTechnician #Pharmacy
Responsibilities
  • Answers Phones.
  • Prepares prescription and non-prescription medication and/or devices.
  • Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
  • Serves as a preceptor and assists with orienting and training of pharmacy department staff.
  • Communicates supply issues, problems or discrepancies to the appropriate personnel.
  • Assists with workflow management in the pharmacy.
  • Performs audits.
  • Administers and distribute all new-hire training and departmental specific competencies required by department and accrediting agencies.
  • Inpatient and Infusion Only:
  • Prepares intravenous admixtures or other sterile drug products (including antineoplastic, investigational and hazardous medications) in accordance with USP chapters and under supervision of a licensed Pharmacist.
  • Prepares or compounds non-sterile drug products (including antineoplastic, investigational and hazardous medications) in accordance with USP chapters and under supervision of a licensed Pharmacist.
  • Utilizes closed system transfer devices to limit potential exposure of the environment to hazardous medications.
  • Follows investigational protocols in the preparation of study medications, maintains records of preparation, stability, and dispenses as required.
  • Maintains the hardware and software of the department's multiple computer systems.
  • Outpatient Only:
  • Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist. Processes third party claims.
  • Performs in the call center and handles mail orders.
  • Purchases and controls inventory for the Ambulatory pharmacies with primary focus on Over the Counter (OTC) inventory. Responsible for annual inventory as well as daily deposits and provides back-up for pharmacy account receivables.
  • Monitors and reviews quality improvement metrics across all Ambulatory departments including Medicare Five Star ratings when applicable.
  • Provides medication preparation, benefits investigation, distribution and customer service to patients using the Dartmouth-Hitchcock (D-H) Pharmacy.
  • Coordinates administrative and supervisory duties of the department to include but not be limited to scheduling, payroll, and duty assignment.
  • Supply Chain Only:
  • Purchases pharmaceuticals in quantities sufficient to meet patient needs and reorders based on Group Purchasing Organization (GPO) and 340B Drug Pricing Program (340B Program) criteria.
  • Purchases and controls inventory for the Inpatient Pharmacy. Coordinates annual inventory and assists with the management of drug shortages.
  • Maintains and audits 340B eligible transactions and 340B eligible product accumulations for accuracy of data. Keeps records of audit activity and database changes of 340B products for compliance and audits.
  • Purchases and controls inventory for the clinic practices.
  • Responsible for quarterly inventory at Central Supply Pharmacy.
  • Processes pharmacy invoices and manage interdepartmental billing.
  • Monitors and maintains processes and documentation for controlled substance compliance including ARCOS requirements.
  • Hematology-Oncology:
  • Maintain drug accountability records and protocols for investigational studies.
  • Provides education to support the preparation of antineoplastic, investigational and hazardous medications in accordance with USP and standards.
  • Performs other duties as required or assigned.

    • Qualifications
    • Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
    • Ability to work in a fast paced environment with accuracy.
    • Ability to multitask and attention to detail.
    • Ability to maintain composure under stressful situations.
    • Able to function independently within their scope of responsibility.

    Required Licensure/Certifications
    - Certified Pharmacy Technician with the NH Board of Pharmacy required - National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required
    • Area of Interest: Allied Health
    • Pay Range: $23.98/Hr. - $37.17/Hr.
    • FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
    • Shift: Rotating
    • Job ID: 41156

    Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | DHMC and Clinics Careers
    Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Apply