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Anthem Call Center Jobs (NOW HIRING)

She Recruits LLC

Primary Care Physician

Bangor, ME · On-site

$230K - $250K/yr

With an on-site urgent care center, local partnerships for labs and referrals, and a collaborative ... Anthem PicassoMD for specialist referrals, LabCorp partnership for labs Independent primary care ...

She Recruits LLC

Primary Care Physician

Portland, ME · On-site

$230K - $250K/yr

With an on-site urgent care center, local partnerships for labs and referrals, and a collaborative ... No call required * Average 12-15 patients per day * Average visit length: 30 minutes (60 minutes ...

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Anthem Call Center information

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How much do anthem call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for anthem call center in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.36 per hour, depending on experience, location, and employer.

What is an Anthem Call Center?

An Anthem Call Center is a customer service center operated by Anthem, one of the largest health insurance companies in the United States. Representatives at these centers assist members, healthcare providers, and employers with questions about health insurance policies, claims, benefits, billing, and coverage details. They provide support over the phone, helping resolve issues, explain plan options, and guide customers through Anthem's services. Working in an Anthem Call Center requires strong communication skills, problem-solving abilities, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as an Anthem Call Center representative?

To thrive as an Anthem Call Center Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and basic computer proficiency are typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help individuals excel in this customer-facing role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective representation of the Anthem brand.

What are some common challenges faced by representatives working in an Anthem Call Center, and how can they overcome them?

Representatives in an Anthem Call Center often encounter challenges such as handling high call volumes, addressing complex insurance and healthcare questions, and managing interactions with frustrated or distressed members. To overcome these challenges, it’s important to develop strong communication and active listening skills, stay updated on Anthem’s products and policies, and utilize support resources provided by the company. Regular training sessions and teamwork with supervisors help representatives resolve issues efficiently while maintaining a positive member experience.

What is the difference between Anthem Call Center vs Anthem Customer Service Representative?

AspectAnthem Call CenterAnthem Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound/outbound callsCall center setting, inbound calls, assisting members
Industry UsageCustomer support for insurance productsMember support, policy inquiries, claims assistance

Both roles involve working in a call center environment with similar credentials. The Anthem Call Center typically refers to the overall department handling various customer interactions, while the Anthem Customer Service Representative is a specific role focused on direct member support. Both positions require strong communication skills and familiarity with insurance products, making them closely related in the healthcare insurance industry.

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What states have the most Anthem Call Center jobs?

States with the most job openings for Anthem Call Center jobs include:

What job categories do people searching Anthem Call Center jobs look for?

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Anthem Call Center jobs near you
Infographic showing various Anthem Call Center job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,125 per year, or $20.3 per hour.

Pharmacy Technician III - Cancer Center Hem Onc

Dartmouth Health

West Lebanon, NH • On-site

$16.75 - $20.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Dartmouth Health rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

107th of 887 rated healthcare providers

Job description

Pharmacy Technician

$5,000 Sign On/ Retention Bonus***

External candidates only

Under the supervision of a licensed pharmacist, performs routine and specialized technical and clerical duties for drug distribution to patients. This individual has excellent customer service skills and is able to function independently within their scope of responsibility. The incumbent is able to demonstrate leadership skills on a day to day basis. This job builds on the responsibilities of a Pharmacy Technician Certified II.

This is a full-time, 40hr per week, benefitted position. Monday-Friday

Dartmouth has a healthy disregard for the impossible!

DH Offers You:

Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee's first day of employment.

Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan and a PPO Plan that features higher premiums balanced by copays and lower deductibles.

Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved—for a maximum match of 2% of pay.

Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.

Shift Differential: 10% evening, 20% night, and 15% weekend shift differentials when applicable.

Tuition Reimbursement: Up to $3,000 per year.

Dental

Vision

Answers Phones.

Prepares prescription and non-prescription medication and/or devices.

Stocks and replenishes stock locations and automated dispensing machines and/or robots.

Serves as a preceptor and assists with orienting and training of pharmacy department staff. Provides CII oversight.

Communicates supply issues, problems or discrepancies to the appropriate personnel.

Assists with workflow management

Inpatient and Infusion Only:

Prepares intravenous admixtures or other sterile drug products (including antineoplastic, investigational and hazardous medications) in accordance with USP chapters and under supervision of a licensed pharmacist.

Prepares or compounds non-sterile drug products (including antineoplastic, investigational and hazardous medications) in accordance with USP chapters and under supervision of a licensed pharmacist.

Utilizes closed system transfer devices to limit potential exposure of the environment to hazardous medications.

Follows investigational protocols in the preparation of study medications, maintains records of preparation, stability, and dispenses as required.

Maintains the hardware and software of the department's multiple computer systems.

Outpatient Only:

Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.

Processes third party claims.

Assists in the call center, with mail order, prior authorizations and deposits.

Performs other duties as required or assigned.

Qualifications

Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.

Ability to work in a fast paced environment with accuracy.

Ability to multitask and attention to detail.

Ability to maintain composure under stressful situations.

Required Licensure/Certifications

Registered Pharmacy Technician with the NH Board of Pharmacy required.

Certified Pharmacy Technician (CPhT) certification required.

BLS Certification required within 30 days of hire for Pharmacy Technicians in the Retail or Specialty Pharmacy if required to administer immunizations

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