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Annuity Operations Jobs (NOW HIRING)

Lead the Investment Accounting function for the company's annuity and insurance operations, covering GAAP and Statutory reporting. * Oversee accounting and reporting for a diversified investment ...

The role includes leveraging AI and agentic AI to transform life and annuity operations and deliver innovative solutions. Business development skills are essential for driving growth through client ...

Lead the Investment Accounting function for the company's annuity and insurance operations, covering GAAP and Statutory reporting. * Oversee accounting and reporting for a diversified investment ...

As an Annuity Marketing Strategist, you'll move Pacific Life, and your career, forward by driving ... Operations, Digital Execution, and Campaign Management-to ensure campaigns, messaging, and ...

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Annuity Operations information

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$9

$24

$49

How much do annuity operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for annuity operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.

What is the difference between Annuity Operations vs Annuity Underwriting?

AspectAnnuity OperationsAnnuity Underwriting
Primary RoleProcessing and managing annuity contracts, ensuring accurate account administrationAssessing risk and determining eligibility for new annuity policies
Required SkillsData management, attention to detail, knowledge of annuity productsRisk analysis, underwriting guidelines, financial assessment
Work EnvironmentBack-office, administrative setting within insurance companiesUnderwriting department, risk assessment teams
CertificationsTypically none required, but industry certifications can be beneficialActuarial exams or underwriting certifications often preferred

While both roles are essential in the annuity industry, Annuity Operations focuses on contract administration and processing, whereas Annuity Underwriting involves evaluating risks for new policies. Understanding these differences helps clarify career paths and employer expectations in the annuity sector.

What are the key skills and qualifications needed to thrive in Annuity Operations, and why are they important?

To thrive in Annuity Operations, you need a strong understanding of financial products, attention to detail, and a background in finance or business, often supported by a bachelor's degree. Familiarity with annuity administration systems, CRM platforms, and regulatory compliance tools is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help professionals excel in client interactions and process management. These skills are crucial to ensure accurate policy administration, regulatory adherence, and a smooth customer experience in a highly regulated industry.

What are Annuity Operations?

Annuity Operations refers to the department or team within a financial services organization that manages the administrative processes related to annuity products. These operations include tasks such as processing new annuity applications, handling policy changes, managing payouts, ensuring compliance with regulations, and providing customer service to policyholders. Professionals in Annuity Operations play a crucial role in ensuring the smooth and accurate management of annuity contracts from issuance to maturity or payout. Their work helps clients and beneficiaries receive timely and accurate payments and information.

What are some common challenges faced in an Annuity Operations role, and how can new team members effectively manage them?

Professionals in Annuity Operations often encounter challenges such as navigating complex regulatory requirements, managing high volumes of transactions accurately, and addressing customer inquiries in a timely manner. New team members can effectively manage these challenges by closely following established processes, participating in ongoing training, and collaborating with compliance and customer service teams. Attention to detail, adaptability, and proactive communication are key traits that help ensure success and maintain operational excellence within this role.
More about Annuity Operations jobs
Infographic showing various Annuity Operations job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 84% Full Time, 8% Part Time, and 5% Summer. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.
Scrum Master Retirement Insurance Domain

Scrum Master Retirement Insurance Domain

Accord Technologies Inc.

Piscataway, NJ • On-site

$52.50 - $70/hr

Contractor

Retirement

Posted 19 days ago


Job description

Scrum Master – Retirement Insurance Domain
Location: Piscataway, NJ
Position type: W2 contract

Role Summary:

We are looking for an experienced and proactive Scrum Master with domain expertise in Retirement Insurance to lead Agile teams in delivering high-quality business and technology solutions. The ideal candidate will facilitate Scrum ceremonies, remove impediments, drive continuous improvement, and ensure successful collaboration between business stakeholders, product owners, and development teams.

The Scrum Master should have a strong understanding of retirement insurance processes, policy administration, claims, member/customer servicing, compliance requirements, and digital transformation initiatives within the insurance industry.


Key Responsibilities:

  • Facilitate all Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement.
  • Coach the team on Agile principles, Scrum practices, and continuous improvement.
  • Remove blockers and impediments that may affect sprint goals or team productivity.
  • Support the Product Owner in backlog management, prioritization, and user story readiness.
  • Track sprint progress, team velocity, and delivery metrics to ensure effective execution.
  • Promote transparency, accountability, and a collaborative team environment.
  • Coordinate with Product Owners, Business Analysts, Developers, QA teams, Architects, and business stakeholders.
  • Communicate project status, risks, dependencies, and delivery updates to leadership and stakeholders.
  • Facilitate collaboration between cross-functional teams and ensure alignment on objectives and timelines.
  • Manage stakeholder expectations and support change management initiatives.
  • Work closely with business teams to understand retirement insurance products, pension plans, annuities, policy lifecycle, contributions, claims, and servicing processes.
  • Support Agile delivery for domain-specific initiatives such as:
    • Policy administration enhancements
    • Retirement benefits processing
    • Regulatory and compliance changes
    • Customer/member portal improvements
    • Digital onboarding and servicing
    • Data migration and modernization programs
  • Ensure the development team understands domain requirements and business priorities.
  • Monitor team performance using Agile metrics such as burndown charts, sprint velocity, lead time, and defect trends.
  • Identify areas for process improvement and implement best practices to improve team efficiency and product quality.
  • Support release planning and coordination across multiple Agile teams where required.
  • Encourage a culture of quality, ownership, and continuous learning.
  • Help teams adopt scalable Agile practices in enterprise environments.

Required Skills:

Scrum / Agile Skills

  • 10+ years of experience in Agile project delivery.
  • 6+ years of experience as a Scrum Master.
  • Prior experience in Retirement Insurance / Pension / Annuity / Insurance domain is highly preferred Strong experience as a Scrum Master in Agile software delivery environments.
  • Deep understanding of Scrum framework, Kanban, Agile principles, and servant leadership.
  • Experience facilitating Agile ceremonies and coaching distributed/cross-functional teams.
  • Ability to identify and remove impediments effectively.
  • Experience using Agile tools such as JIRA, Confluence, Azure DevOps, or similar.
  • Good understanding of Agile reporting and delivery metrics.
  • Strong knowledge of Retirement Insurance / Pension / Annuity domain.
  • Understanding of:
    • Retirement products and policy administration
    • Pension and annuity operations
    • Member/customer servicing
    • Claims and benefits processing
    • Regulatory and compliance requirements in insurance
  • Familiarity with insurance business processes and digital transformation initiatives.

Preferred Qualifications:

  • Bachelor’s degree in Business, Information Technology, Computer Science, Finance, or related field.
  • Certified Scrum Master (CSM), PSM, SAFe Scrum Master, or equivalentcertification preferred.
  • Experience working in insurance, retirement services, pensions, or financial services domains.
  • Exposure to enterprise-scale Agile transformation programs is an advantage.
 

Nice to Have:

  • Experience with SAFe / enterprise Agile frameworks.
  • Knowledge of compliance, risk, and regulatory projects in the insurance sector.
  • Experience working with API, digital platforms, cloud transformation, or legacy modernization projects.
  • Understanding of data and reporting systems in the retirement insurance domain.