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Amex Virtual Jobs (NOW HIRING)

American Express

Associate - Data Center Ops

Whitsett, NC · On-site

$12 - $15.50/hr

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...

American Express

Associate - Portfolio Mgmt

Phoenix, AZ · On-site

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...

American Express

Software Engineer III

Phoenix, AZ · On-site

$57 - $76.75/hr

Because Amex Tech is powered by our technology, our culture, and our colleagues. The Global ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...

American Express

Sr Software Engineer I

Phoenix, AZ · On-site

$121K - $160K/yr

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...

Hogg Robinson Group

$81K - $152K/yr

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through ... This position, based in the US or Canada, is virtual but will be expected to keep East Coast hours.

American Express

Senior Software Engineer I

Phoenix, AZ · On-site

$121K - $160K/yr

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...

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Amex Virtual information

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$11

$24

$33

How much do amex virtual jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for amex virtual in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is an Amex Virtual job?

An Amex Virtual job refers to a remote or work-from-home position offered by American Express (Amex), typically in customer service, sales, or travel consulting. Employees in these roles use virtual tools to interact with customers, resolve issues, and provide services or support without needing to be physically present in an office. Amex Virtual jobs offer flexibility, training, and benefits similar to in-office roles, making them attractive for those seeking a remote work environment.

Does Amex allow remote work?

Amex Virtual roles typically offer remote work options, allowing employees to perform their duties from home. However, specific remote work policies may vary by position and department, so it is advisable to review the job listing or contact the employer for detailed information.

What are some common challenges faced by Amex Virtual Customer Care Professionals, and how can I prepare for them?

Amex Virtual Customer Care Professionals often encounter challenges such as managing high call volumes, quickly adapting to new digital tools, and providing personalized support remotely. To prepare, it's helpful to develop strong time management skills, become comfortable with multi-tasking across digital platforms, and practice clear, empathetic communication. Building resilience and staying updated on company products can also help you deliver excellent service and thrive in a fast-paced virtual environment.

What are the key skills and qualifications needed to thrive as an American Express Virtual Customer Care Professional, and why are they important?

To succeed as an Amex Virtual Customer Care Professional, you generally need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, secure remote work tools, and internal knowledge bases is typically expected. Outstanding empathy, patience, and time management enable professionals to deliver exceptional service and build rapport with customers remotely. These skills are vital for resolving customer issues efficiently and upholding the high service standards associated with the American Express brand.

How much does American Express pay for work from home?

American Express offers remote positions such as customer service representatives and virtual assistants, with pay rates typically ranging from $15 to $25 per hour depending on the role and experience. Compensation can vary based on location, skills, and the specific job requirements, and some roles may include benefits and performance bonuses.

What is the difference between Amex Virtual vs Amex Customer Service Representative?

AspectAmex VirtualAmex Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience often required
Work EnvironmentRemote/virtual setting, working from homeCall centers or office-based, in-person or remote options
Employer & Industry UsageAmerican Express, financial servicesAmerican Express, financial services
Common Search & ComparisonRemote customer support roles at AmexIn-office or remote customer service roles at Amex

Amex Virtual roles primarily involve remote customer support, focusing on online communication and digital tools, while Amex Customer Service Representative positions may be in-office or remote, involving direct phone or in-person customer interactions. Both roles require similar credentials and serve the same industry, but differ mainly in work environment and mode of communication.

How can I make 2000 a week working from home?

Amex Virtual customer service or sales roles can offer remote work opportunities that, with consistent effort and high performance, may reach or exceed $2000 weekly. Success depends on factors such as experience, skill level, and the number of hours worked, often requiring strong communication skills and familiarity with virtual tools. Earning this amount typically involves full-time hours and possibly multiple shifts or roles within the company.

What is the Amex 2-90 rule?

The Amex 2-90 rule refers to American Express policies where employees or contractors must wait 2 years after leaving the company before working for a competitor, and cannot solicit Amex clients for 90 days post-employment. This rule is part of non-compete and non-solicitation agreements to protect company interests. For roles like Amex Virtual, understanding such restrictions is important for compliance and career planning.
More about Amex Virtual jobs
What cities are hiring for Amex Virtual jobs? Cities with the most Amex Virtual job openings:
What are the most commonly searched types of Amex jobs? The most popular types of Amex jobs are:
What states have the most Amex Virtual jobs? States with the most job openings for Amex Virtual jobs include:
What job categories do people searching Amex Virtual jobs look for? The top searched job categories for Amex Virtual jobs are:
Amex Virtual jobs near you
Infographic showing various Amex Virtual job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 45% Physical, 2% Hybrid, and 53% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.
Associate - Data Center Ops

Associate - Data Center Ops

American Express

Whitsett, NC • On-site

$12 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

25th of 146 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Associate, Data Center Ops DCIT Technician will perform advanced-level operations, maintenance, solving and performance testing, including "base building" and data processing specific components and systems, in associated data center infrastructure field. Collaborates with leadership, Project Managers, customers and strategic partners to address business priorities, new products or services, and performs advanced problem solving, which requires good judgment and quick action. Reports to DCI Manager and or take direction from Senior DCI Technician.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications

High School or equivalent experience

Experience in a data center environment

Preferred Qualifications

  • Certification - Equipment Manufacturers Factory or site-specific training
  • Experience in the associated infrastructure field, e.g. electrical, electronics, mechanical, data processing hardware, telecommunications networks, BICSI Installer 1 certification, Cisco CCNA equivalent
  • Sophisticated knowledge of EIA/TIA cabling standards and quality practices and able to accurately perform cable testing/ certification.
  • Advanced knowledge of infrastructure or data processing-based systems and equipment, with proven analytical, problem solving and decision-making skills.
  • General solid understanding of Microsoft Office Suite desktop applications.
  • System/Platform Domain Knowledge

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

  • Monitors Data Hall equipment and systems. Perform adjustments to operating parameters to ensure efficiency and reliability.
  • Respond to equipment failures and system alarms. Stabilize and perform corrective actions to maintain 100% availability.
  • Complete frequency-based infrastructure maintenance tasks, including hardware replacement and troubleshooting.
  • Knowledge of ITSM and Enterprise tools, with specific value supporting change management, controls, risk mitigation.
  • Base knowledge supporting network architecture, infrastructure engineering and technology operations support.
  • Base knowledge supporting systems, storage, voice/carrier platforms.
  • Build detailed maintenance and fixing procedures.
  • Apply expertise and experience to analyze various data center hardware components and system configurations to optimize performance.
  • Examine failures for trends and contributing factors, supporting and/or performing corrective actions independently.
  • Apply sophisticated data capture, monitoring and recording equipment to analyze data; make timely and effective decisions; provide recommendations to leadership; and implement solutions.
  • Respond to Service Requests (SR) and Incident Management Reports (IMR)
  • Install equipment and terminate cables while working in proximity to hazardous electrical voltages.
  • Install, terminate and attach network cables without interrupting adjacent business-critical connections.
  • Raise data center availability risks to DCI leadership.
  • Supports leaders in designing and implementing policy, standards and procedures.
  • Crosstrain and/or mentor technicians /peers in relevant skills to support knowledge transfer and succession planning.
  • Lead in-house and vendor resources and supervise and lead workflow queues.

Availability & Support

  • Participate in a 24x7 on-call rotation supporting critical incident response
  • Role schedule will be day shift and/or night shift, including weekends, and may be temporarily adjusted to support operations
  • Work schedules are subject to change to support shift requirements and/or business demands/needs

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