As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Manager - Tech Project Management
$105K - $144K/yr
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free ...
Senior Manager - Tech Project Management
$105K - $144K/yr
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Software Engineer III - Global Servicing Technology
$54.75 - $73.75/hr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Software Engineer III - Global Servicing Technology
$54.75 - $73.75/hr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Software Engineer III - Global Servicing Technology
Sunrise, FL · On-site
$103K - $174K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Software Engineer III - Global Servicing Technology
Sunrise, FL · On-site
$103K - $174K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Sr AI Engineer I - Global Servicing Technology
Sunrise, FL · Hybrid
$99K - $136K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Sr AI Engineer I - Global Servicing Technology
Sunrise, FL · Hybrid
$99K - $136K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Customer Care Pro-Platinum Dispute Gate
Sunrise, FL · On-site
$15.25 - $20.75/hr
GS provides the world's best customer experience every day by building on Amex's 175-year legacy of ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Customer Care Pro-Platinum Dispute Gate
Sunrise, FL · On-site
$15.25 - $20.75/hr
GS provides the world's best customer experience every day by building on Amex's 175-year legacy of ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Analyst - Compliance
Sunrise, FL · On-site
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Analyst - Compliance
Sunrise, FL · On-site
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Manager, Software Engineering - Global Servicing Technology
Sunrise, FL · On-site
$123K - $215K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Manager, Software Engineering - Global Servicing Technology
Sunrise, FL · On-site
$123K - $215K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Customer Experience Concierge Centurion Lounge - MIA
Miami, FL · On-site
$14.75 - $19.25/hr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Customer Experience Concierge Centurion Lounge - MIA
Miami, FL · On-site
$14.75 - $19.25/hr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Associate-Digital Product Management
Sunrise, FL · On-site +1
$120K - $159K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Associate-Digital Product Management
Sunrise, FL · On-site +1
$120K - $159K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Fire Safety Officer/Emergency Response Coordinator
Sunrise, FL · On-site
$78K - $124K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Fire Safety Officer/Emergency Response Coordinator
Sunrise, FL · On-site
$78K - $124K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Executive and Program Assistant
Miami, FL · On-site
$22.89 - $26.96/hr
Prepare and reconcile monthly AMEX reports for the Executive Director and support budget monitoring ... Provide administrative and operational support for the program, including virtual and in-person ...
Senior Frontend Software Engineer - Global Commercial Services Technology
Tallahassee, FL · On-site +1
$123K - $215K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Frontend Software Engineer - Global Commercial Services Technology
Tallahassee, FL · On-site +1
$123K - $215K/yr
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Amex Virtual information
What is an Amex Virtual?
What are common challenges faced by Amex Virtual Customer Care Professionals, and how can I prepare for them?
What skills and qualifications are needed to thrive as an American Express Virtual Customer Care Professional?
What is the difference between Amex Virtual vs Amex Customer Service Representative?
| Aspect | Amex Virtual | Amex Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience preferred | High school diploma or equivalent; customer service experience often required |
| Work Environment | Remote/virtual setting, working from home | Call centers or office-based, in-person or remote options |
| Employer & Industry Usage | American Express, financial services | American Express, financial services |
| Common Search & Comparison | Remote customer support roles at Amex | In-office or remote customer service roles at Amex |
Amex Virtual roles primarily involve remote customer support, focusing on online communication and digital tools, while Amex Customer Service Representative positions may be in-office or remote, involving direct phone or in-person customer interactions. Both roles require similar credentials and serve the same industry, but differ mainly in work environment and mode of communication.

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
American Express rating
8.6
Based on 37 frontline employees who took The Breakroom Quiz
23rd of 150 rated financial services
Job description
Inspire Growth. Drive Impact. Lead the Future of Middle Market Sales.
At American Express, we do not just sell - we shape how companies do business. Our Middle Market Field Sales organization is leading the charge in one of the fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development you will play a pivotal role in expanding our reach among companies with annual revenues between $10M-$300M, driving relationships that fuel innovation, efficiency, and growth.
This is not a role for order-takers - it is a role for elite sales professionals who thrive on challenges, influence, and strategic execution. You will operate as a trusted business advisor, partnering directly with C-suite leaders to design tailored financial solutions that empower businesses to reach their potential.
If you are driven by winning, inspired by partnership, and motivated by the opportunity to shape the future of our Middle Market success, this is where you belong.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Experience & Achievements
7+ years of proven success in complex B2B, commercial, or financial sales environments.
Consistent record of top-quartile performance and exceeding ambitious sales targets.
Expertise in consultative, multi-stakeholder selling - with a history of influencing C-suite decision-makers and closing large, high-impact deals.
Demonstrated success in solution-oriented sales across payments, financial services, SaaS, or related industries.
Strong financial acumen with the ability to articulate ROI, profitability, and business impact.
Skills & Mindset
Exceptional communicator- able to translate complex solutions into compelling, actionable value for clients.
Analytical thinker with a bias for execution and results.
Confidence maintaining success and high standards in a regulated environment.
Competitive, confident, and composed under pressure - yet collaborative and growth-oriented.
Strong financial acumen with the capability to interpret client financial statements, analyze balance sheets, and identify working capital needs to inform strategic solutions and relationship discussions.
Ambitious spirit with the ability to work independently, think creatively, and drive measurable business outcomes while doing so operating within large institutional culture and workflows.
Adaptability in fast-changing environments
Expert in CRM management, pipeline forecasting, and disciplined sales execution.
Education
Bachelor's degree required; advanced degree or equivalent professional experience preferred.
Logistics
- Ability to work virtually, as well as residence in and travel within the Miami/Fort Lauderdale, FL area is required.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
Own the Market
Lead the full acquisition process within your territory, targeting high-value Middle Market clients through strategic, consultative selling.
Build and sustain executive-level relationships with CEOs, CFOs, and financial leaders - positioning American Express as their partner of choice for growth and efficiency.
Leverage your market intelligence, network, and industry insight to identify, develop, and convert new business opportunities.
Maintain a strong in-market presence with 25-50% travel, ensuring personal engagement with the clients who matter most.
Lead with Strategy Manage a high-value pipeline with discipline and foresight, accurate forecasting, strong conversion, and consistent quota achievement.
Use data, analytics, and financial insight to prioritize opportunities, optimize resource allocation, and strengthen long-term growth potential.
Collaborate with Risk, Underwriting, Pricing, and Product to deliver tailored, profitable solutions that create client and shareholder value.
Advise and Solve
Conduct deep discovery conversations that uncover client pain points and opportunities.
Architect solutions across the American Express suite - from working capital optimization to expense management - that drive measurable business results.
Function as a thought leader, bringing forward insights into market shifts, payment innovation, and financial transformation.
Negotiate and Win
Lead complex deal negotiations with precision and confidence, guiding executive stakeholders through strategic and financial considerations.
Close deals with excellence and transition accounts to the Field Account Development team to nurture and grow long-term partnerships.
Champion AMEX's brand of professionalism, integrity, and trusted expertise in every client engagement.
Operate with Integrity (100% of Time)
Uphold the American Express Code of Conduct and all Sales Practice standards.
Model ethical decision-making and champion compliance in every phase of the sales process.
What American Express employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom