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Amex Director Jobs (NOW HIRING)

Hogg Robinson Group

$110K - $205K/yr

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through ... Proven track record of leading a team - this role will include direct reports Location Illinois ...

American Express

Director-Compliance

Phoenix, AZ

Director, Compliance Officer - U.S. Credit & Fraud Risk This position will play a key leadership ... As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ...

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Amex Director information

What band is a director at Amex?

A director at American Express typically falls within the senior management pay band, which can vary depending on the department and location. These roles often require extensive experience, leadership skills, and may be associated with higher salary bands and bonuses.

What does an Amex Director do?

An Amex Director is a senior leadership position at American Express responsible for overseeing teams, driving strategic initiatives, and ensuring the success of key business objectives. They work closely with other executives to develop and execute strategies that support the company's growth, customer satisfaction, and financial performance. Directors at Amex often lead cross-functional projects, manage budgets, and mentor teams to foster a high-performance culture. Their role is integral to shaping the direction of their department and contributing to the overall success of American Express.

What is the 2 in 90 rule for American Express?

The 2 in 90 rule for American Express refers to a policy where cardholders are limited to earning a maximum of two welcome bonuses within a 90-day period across eligible cards. This rule encourages responsible credit use and is important for credit card managers and financial professionals to understand when advising clients or managing rewards programs.

What is the difference between Amex Director vs Amex Manager?

AspectAmex DirectorAmex Manager
ResponsibilitiesOversees multiple teams, sets strategic goals, manages large projectsManages daily team operations, implements strategies, reports to directors
Required CredentialsBachelor's degree, extensive experience, leadership skillsBachelor's degree, relevant experience, team management skills
Work EnvironmentSenior leadership, cross-department collaborationTeam-focused, operational, within specific departments

The Amex Director role involves strategic oversight and leadership across multiple teams, while the Amex Manager focuses on daily team management and operational execution. Both roles require relevant experience and leadership skills, but Directors operate at a higher strategic level within the organization.

How much do directors at Amex make?

Directors at American Express typically earn between $150,000 and $250,000 annually, depending on experience, location, and specific department. Compensation may also include bonuses, stock options, and other benefits common for senior leadership roles.

What are some common challenges faced by a Director at American Express, and how can they be addressed?

Directors at American Express often navigate complex organizational structures, balancing strategic initiatives with day-to-day operational demands. A key challenge is managing cross-functional teams and aligning diverse stakeholders toward common business goals. Addressing this involves strong communication skills, effective delegation, and fostering collaborative relationships across departments. Continuous learning and adaptability are also important, as the financial services industry is rapidly evolving with new technologies and regulatory requirements.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have total compensation exceeding $500,000 annually, especially in large corporations. Additionally, specialized roles like investment bankers, certain senior lawyers, and successful entrepreneurs can also reach or surpass this income level, often through bonuses, stock options, or profit sharing. These positions typically require extensive experience, advanced skills, and often involve leadership responsibilities or significant financial risk.

What are the key skills and qualifications needed to thrive as an Amex Director, and why are they important?

To thrive as an Amex Director, you need extensive leadership experience, strategic planning abilities, and a proven track record in financial services or related industries, often supported by an advanced degree such as an MBA. Familiarity with data analytics platforms, CRM systems, and compliance tools is typically required, along with relevant certifications like PMP or Six Sigma depending on the business area. Exceptional communication, stakeholder management, and decision-making skills distinguish high performers in this leadership role. These competencies are critical for driving business growth, fostering innovation, and ensuring operational excellence at the executive level.
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Amex Director jobs near you
Infographic showing various Amex Director job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 15% Internship, 54% Full Time, 1% Part Time, 20% Nights, and 6% Summer. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Director, Ad Operations (Amex Ads)

American Express

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 149 rated financial services

Job description

Join Team Amex and let's lead the way together.

In U.S. Consumer Services (USCS), our product is Membership-delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs. 

How will you make an impact in this role?

The Director, Amex Ads Operations sits within the Amex Ads team and reports to the Vice President, Amex Ads Product & Operations. This individual will lead the team responsible for the operational execution of advertising campaigns for third-party brands across Amex's digital properties (e.g., Amex Travel, Resy, Amex App). They will ensure campaigns are launched accurately, delivered successfully, and executed in compliance with American Express standards.

As the leader of Ad Operations, you will oversee the end-to-end operational lifecycle of digital advertising campaigns-from media plan validation through campaign trafficking, optimization, reporting, and billing.

Beyond day-to-day execution, you will build the operational foundation that enables Amex Ads to scale. As our ad products and capabilities evolve, you will design new processes and develop the organizational structure required for growth. You will define and track KPIs to measure performance and drive continuous improvement through redesigning existing processes, identifying opportunities for product enhancements, and driving AI adoption.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications

  • 8+ years of experience in digital advertising operations.
  • 2+ years of people leadership experience, including building, developing, and scaling operational teams.
  • Strong hands-on experience with digital ad trafficking workflows among popular ad serving platforms (e.g., Google Ad Manager, DV360, Meta Business Manager, or similar).
  • Deep understanding of digital advertising technologies and end-to-end campaign lifecycle, including media planning, audience targeting, campaign delivery, pacing, optimization, and performance measurement.
  • Proven ability to assess complex operational processes, identify root causes, and implement scalable solutions that improve quality, efficiency, and controls.
  • Demonstrated success driving automation, process simplification, or AI-enabled operational improvements.
  • Excellent analytical, project management, organizational, and stakeholder management skills.
  • Outstanding written and verbal communication skills.
  • Very strong detail orientation.

Preferred Qualifications

  • Experience working at a commerce media network, retail media network, publisher, or advertising platform.
  • Hands-on experience configuring, trafficking, and optimizing campaigns in Google Ad Manager (GAM).
  • Experience partnering with Product and Engineering teams to design operational processes to support the launch new advertising products or capabilities.
  • Familiarity with advertising compliance, creative governance, and accessibility standards (e.g., WCAG).

Lead Ad Operations

  • Lead the operational execution of all Amex Ads campaigns across Amex-owned digital properties, inclusive of media plan validation, forecasting, audience generation, creative review, trafficking, optimization, reporting, and billing.
  • Ensure campaigns are launched accurately, on time, and in accordance with advertiser commitments and internal compliance standards.
  • Serve as the senior operational escalation point for campaign delivery issues and execution challenges.
  • Establish operational KPIs, service levels, and quality standards to ensure consistent execution as the business scales.

Build Scalable Operations

  • Design and implement scalable operational processes and controls.
  • Partner closely with Product and Engineering to operationalize new products.
  • Champion a culture of continuous improvement by leveraging operational metrics, process audits, and team feedback to identify opportunities to improve operational efficiency.
  • Identify opportunities to simplify workflows through automation, product enhancements, and AI-enabled solutions-including custom GPTs and other emerging technologies-to reduce manual effort and improve consistency.
  • Develop operational documentation, playbooks, governance, and standard operating procedures that enable repeatable, high-quality execution.

Build and Lead the Organization

  • Build and lead a high-performing Ad Operations organization capable of supporting the continued growth of the Amex Ads business.
  • Design the team's organizational structure, define roles and responsibilities, and lead hiring.
  • Coach, mentor, and develop team members while establishing clear performance expectations and career development opportunities.
  • Foster a culture of accountability, operational excellence, innovation, and continuous improvement.

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