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Amex Director Jobs (NOW HIRING)

American Express

Director-Digital Product Mgmt

New York, NY · Hybrid

$254K - $266K/yr

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... We are seeking a strategic thought leader and product visionary to serve as Director, Digital ...

American Express

Creative Director, Art Director

Atlanta, GA · On-site

$116K - $122K/yr

As a Creative Director, Art director, your work will be held to the highest standards. You're an ... As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ...

American Express

Director-Compliance

New York, NY · On-site

The Director plays a critical role in delivering transparent, data-driven insights into inherent ... As part of Team Amex, you'll experience our powerful backing with comprehensive support for your ...

American Express

Dir - Assistant

Phoenix, AZ · On-site

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... The Director Assistant serves as a strategic partner and Chief of Staff to the SVP of Enterprise ...

American Express

Director - Technologies

Phoenix, AZ · On-site

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your ... Responsibilities As the Director Software Engineering - AWS Public Cloud (Platform Services), you ...

American Express

Dir - Assistant

Phoenix, AZ · On-site

$123K - $215K/yr

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... The Director Assistant serves as a strategic partner and Chief of Staff to the SVP of Enterprise ...

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Amex Director information

What does an Amex Director do?

An Amex Director is a senior leadership position at American Express responsible for overseeing teams, driving strategic initiatives, and ensuring the success of key business objectives. They work closely with other executives to develop and execute strategies that support the company's growth, customer satisfaction, and financial performance. Directors at Amex often lead cross-functional projects, manage budgets, and mentor teams to foster a high-performance culture. Their role is integral to shaping the direction of their department and contributing to the overall success of American Express.

What is the difference between Amex Director vs Amex Manager?

AspectAmex DirectorAmex Manager
ResponsibilitiesOversees multiple teams, sets strategic goals, manages large projectsManages daily team operations, implements strategies, reports to directors
Required CredentialsBachelor's degree, extensive experience, leadership skillsBachelor's degree, relevant experience, team management skills
Work EnvironmentSenior leadership, cross-department collaborationTeam-focused, operational, within specific departments

The Amex Director role involves strategic oversight and leadership across multiple teams, while the Amex Manager focuses on daily team management and operational execution. Both roles require relevant experience and leadership skills, but Directors operate at a higher strategic level within the organization.

What are some common challenges faced by a Director at American Express, and how can they be addressed?

Directors at American Express often navigate complex organizational structures, balancing strategic initiatives with day-to-day operational demands. A key challenge is managing cross-functional teams and aligning diverse stakeholders toward common business goals. Addressing this involves strong communication skills, effective delegation, and fostering collaborative relationships across departments. Continuous learning and adaptability are also important, as the financial services industry is rapidly evolving with new technologies and regulatory requirements.

What are the key skills and qualifications needed to thrive as an Amex Director, and why are they important?

To thrive as an Amex Director, you need extensive leadership experience, strategic planning abilities, and a proven track record in financial services or related industries, often supported by an advanced degree such as an MBA. Familiarity with data analytics platforms, CRM systems, and compliance tools is typically required, along with relevant certifications like PMP or Six Sigma depending on the business area. Exceptional communication, stakeholder management, and decision-making skills distinguish high performers in this leadership role. These competencies are critical for driving business growth, fostering innovation, and ensuring operational excellence at the executive level.
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Infographic showing various Amex Director job openings in the United States as of May 2026, with employment types broken down into 50% As Needed, and 50% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Senior Manager, Marketing Governance - Amex Offers

Senior Manager, Marketing Governance - Amex Offers

American Express

Manhattan, NY • On-site

$103K - $174K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

Job Description
Amex Offers Marketing Operations (AOMO), part of Amex Offers Digital Media (AODM) is a global organization that sits within MEMBERSHIP PORTFOLIO SERVICES (MPS) within the US Consumer Services Business. MPS is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.
AOMO is Marketing Operations center of excellence within AODM with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class mar tech products & processes.
This role will report to the Director of Amex Offers Marketing Governance and lead 1-2 analysts.
Responsibilities
  • Providing strategic campaign consultation to partners across Merchant, Consumer, Small Business and other enterprise customers including data and governance guidance to jointly achieve goals and execute flawlessly
  • Working collaboratively with key stakeholders including Marketing Execution, Client Management, Marketers, Creative Review, Control Management, GCO and Compliance to align on campaign feasibility and overall risk.
  • Identifying and driving end-to-end process improvements with a focus on governance to increase capacity and speed to market.
  • Understanding the systems and platforms the AOMG team uses and how they support and impact the review process and campaigns.
  • Understanding how Merchant data is set up, which governance principles apply and how to translate that into flawless offer fulfillment, and working with the Setup & Execution team to deliver Amex Offers.

Qualifications
  • At least 3 years of professional experience, with the ability to lead, coach and mentor junior analysts
  • Strong attention to detail
  • Excellent relationship management, collaboration and influence management skills
  • Ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change
  • Strong verbal and written communication
  • Proven track record of driving results
  • Operational mindset - Process-oriented with ability and passion for getting into the details when needed
  • Solutions-oriented
  • Collaborative team player with positive attitude
  • A passion for leading and developing colleagues
  • Proficiency in core Microsoft 365 applications (Excel, Word, PowerPoint, Outlook, etc.)
  • Bachelor of Arts or Bachelor of Science degree

Preferred Qualifications
  • Prior experience in Amex Offers or similar digital marketing
  • Prior experience in marketing governance and/or offer setup & execution
  • Working familiarity with AI applications
  • Direct people leadership experience

About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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