Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Sr Assoc-Data Center Ops
Whitsett, NC · On-site
Because Amex Tech is powered by our technology, our culture, and our colleagues. The Senior ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Sr Assoc-Data Center Ops
Whitsett, NC · On-site
Because Amex Tech is powered by our technology, our culture, and our colleagues. The Senior ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Senior Infrastructure Engineer I
$107K - $146K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Infrastructure Engineer I
$107K - $146K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Manager - Digital Product Management, Customer Onboarding Experiences
New York, NY · Hybrid
$138K - $182K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Senior Manager - Digital Product Management, Customer Onboarding Experiences
New York, NY · Hybrid
$138K - $182K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Director-Digital Product Mgmt
New York, NY · Hybrid
$254K - $266K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Director-Digital Product Mgmt
New York, NY · Hybrid
$254K - $266K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Assoc-Data Center Ops
Whitsett, NC · On-site
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Assoc-Data Center Ops
Whitsett, NC · On-site
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Sr Assoc-Digital Product Mgmt
$125K - $165K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Sr Assoc-Digital Product Mgmt
$125K - $165K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Amex Digital Labs' mission is to build the future of payments and membership, creating new value ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Amex Digital Labs' mission is to build the future of payments and membership, creating new value ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Director-Digital Product, US Consumer Shop & Conversion Experience Optimization
Manhattan, NY · On-site
$144K - $256K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Director-Digital Product, US Consumer Shop & Conversion Experience Optimization
Manhattan, NY · On-site
$144K - $256K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
The Colleague Experience Group (CEG)-Amex's Human Resources function-is responsible for all ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
The Colleague Experience Group (CEG)-Amex's Human Resources function-is responsible for all ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
The team also oversees Amex Travel's proprietary fare programs, including Platinum Member Airfares ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
The team also oversees Amex Travel's proprietary fare programs, including Platinum Member Airfares ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Sr Mgr-Digital Product Ops
New York, NY · On-site
$138K - $182K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Sr Mgr-Digital Product Ops
New York, NY · On-site
$138K - $182K/yr
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
The Colleague Experience Group (CEG)-Amex's Human Resources function-is responsible for all ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
The Colleague Experience Group (CEG)-Amex's Human Resources function-is responsible for all ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can ... Flexible working model with hybrid, onsite or virtual arrangements depending on role and business ...
New
Amex Virtual information
See salary details
$11.54 - $13.57
1% of jobs
$13.57 - $15.60
1% of jobs
$15.60 - $17.64
4% of jobs
$17.64 - $19.67
9% of jobs
$20.63 is the 25th percentile. Wages below this are outliers.
$19.67 - $21.70
21% of jobs
The median wage is $23.46 / hr.
$21.70 - $23.73
16% of jobs
$23.73 - $25.76
18% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$25.76 - $27.80
10% of jobs
$27.80 - $29.83
10% of jobs
$29.83 - $31.86
6% of jobs
$31.86 - $33.89
4% of jobs
$11
$24
$33
How much do amex virtual jobs pay per hour?
What is an Amex Virtual job?
What are some common challenges faced by Amex Virtual Customer Care Professionals, and how can I prepare for them?
What are the key skills and qualifications needed to thrive as an American Express Virtual Customer Care Professional, and why are they important?
What is the difference between Amex Virtual vs Amex Customer Service Representative?
| Aspect | Amex Virtual | Amex Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience preferred | High school diploma or equivalent; customer service experience often required |
| Work Environment | Remote/virtual setting, working from home | Call centers or office-based, in-person or remote options |
| Employer & Industry Usage | American Express, financial services | American Express, financial services |
| Common Search & Comparison | Remote customer support roles at Amex | In-office or remote customer service roles at Amex |
Amex Virtual roles primarily involve remote customer support, focusing on online communication and digital tools, while Amex Customer Service Representative positions may be in-office or remote, involving direct phone or in-person customer interactions. Both roles require similar credentials and serve the same industry, but differ mainly in work environment and mode of communication.

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 2 days ago
American Express rating
8.5
Based on 33 frontline employees who took The Breakroom Quiz
27th of 138 rated financial services
Job description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
The Enterprise Data Office (EDO) is part of our global data center of excellence responsible for realizing the potential of our data. EDO provides the principles, policies, processes, architecture, and governance to enable consistent, trusted, and usable data to drive accurate data-driven business outcomes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
- Prior experience developing and implementing data governance and management practices, procedures, and requirements.
- Understanding of PowerPoint and Excel; experience with data management and data flow tools preferred.
- Understanding of Data Management, Lifecycle, and Supply Chain; experience with systems architecture or data architecture preferred.
- Knowledge of the financial services regulatory environment including BCBS-239, Dodd-Frank Act, GDPR, other relevant regulations.
- Proven track record of driving results in a fast-paced environment. This role will often entail operating with significant ambiguity and needing to make decisions with less than perfect information.
- Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
- High degree of organization, individual initiative and personal accountability and resiliency.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
The Senior Analyst role on this team will be responsible for supporting the Data Governance Policy and Standards including the implementation of Policy Processes, documentation of Procedures, and development of other key instructive and interpretive documentation that enables the organization to manage data as a critical corporate asset.
- Supporting the maintenance, implementation and continual updating of the Enterprise Data Management Operating Policy, Data Usage Standard.
- Reviewing, refreshing, and supporting the publish of key procedure documentation associated with requirements within the Policy and Standard.
- Collaborating with key stakeholders including EDO sub-teams and the Business Unit Data Office teams to ensure strategic alignment on Policy and Standard requirements.
- Providing support in training, communications, and change management related to Data Management across the Enterprise.
- Providing support for regulatory and audit exams and continuous monitoring over the program.
- Collaborating cross-functionally to support finalization and execution of the comprehensive project roadmap which sets the overall strategic direction for the initiatives as well as details and timelines.
- Supporting creation of materials for regular updates to senior level stakeholders.
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