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Amazon It Support Jobs (NOW HIRING)

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

  • Medical

  • Retirement

  • PTO

Paid time off Basic Functions: * IT Support relating to technical issues involving Microsoft's core business applications and operating systems. * Onsite and Help Desk user support, this position ...

Mountain Education Charter High School

IT Support

Woodstock, GA · On-site

$19.25 - $26.50/hr

Position Type: Technology/IT Support Date Posted: 8/17/2026 Location: Cherokee Campus Date Available: 09/21/2026 Closing Date: 08/24/2026 The perfect Mountain Education employee: * has a heart for at ...

New

Business Centric Technology

IT Support Technician

Plano, TX · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our client is looking for a polished, articulate, and highly professional IT Support Technician to join a growing team in Carrollton, TX. As an IT Support Technician, you'll serve as the frontline of ...

SLK America Inc.

it support

Charles Town, WV · On-site

The IT Support Specialist position is an excellent opportunity for career-minded and goal-oriented individuals to provide exceptional managed IT services to our partner. The Support Specialist ...

New

TEKsystems c/o Allegis Group

IT Support

Tucson, AZ · On-site

$20.75 - $28.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Amazon Web Services o Intel based hardware (workstations, laptops, servers) o WIFI networking ... IT Support,Service Desk,ITL,ITSM,Technology Support,IT Documentation,Linux,AWS,Docker,Cloud ...

New

Rho Technologies

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

  • Medical

  • PTO

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

TEKsystems

IT Support

Tucson, AZ

$26 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Amazon Web Services o Intel based hardware (workstations, laptops, servers) o WIFI networking ... IT Support,Service Desk,ITL,ITSM,Technology Support,IT Documentation,Linux,AWS,Docker,Cloud ...

Digitek Software, Inc.

IT Support

Harrisburg, PA · On-site

$21.25 - $29.25/hr

Harrisburg, PA The client is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Bellwether Technology

IT Support Specialist

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We deliver strategic IT support that helps our clients operate efficiently and grow with confidence. Our employee-centric culture is the foundation of our success and has earned Bellwether ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

Norgate Technology

IT Support Analyst

Garden City, NY · On-site

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...

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All JobsTechnology JobsAmazon It Support Jobs

Amazon It Support information

See salary details

$36K

$86.1K

$131.5K

How much do amazon it support jobs pay per year?

As of Aug 19, 2026, the average yearly pay for amazon it support in the United States is $86,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is an Amazon IT Support?

Amazon IT Support professionals are responsible for maintaining and troubleshooting the technology infrastructure that supports Amazon's operations. They handle technical issues related to hardware, software, and network systems, ensuring that employees can work efficiently. Their tasks often include setting up equipment, resolving connectivity problems, managing user accounts, and providing technical assistance to staff. These roles are critical in supporting Amazon’s fast-paced environment, keeping operations running smoothly, and ensuring minimal downtime.

What are the key skills and qualifications needed to thrive as an Amazon IT Support?

To thrive as an Amazon IT Support Specialist, you need a solid understanding of computer hardware, networking, troubleshooting, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and Amazon's proprietary systems is often required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude help set candidates apart. These skills ensure efficient technical support, minimize downtime, and contribute to a seamless user experience in Amazon's fast-paced environment.

What are some common challenges Amazon IT Support professionals face, and how can they effectively address them?

Amazon IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and adapting to rapidly evolving technologies. To address these, strong organizational skills, effective communication, and a proactive approach to problem-solving are essential. Collaborating closely with team members and leveraging Amazon's internal knowledge bases can also help resolve issues efficiently and maintain high service standards.

What is the difference between Amazon IT Support vs Amazon Network Technician?

AspectAmazon IT SupportAmazon Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCCNA, CompTIA Network+
Work EnvironmentOffice, data centers, remote supportData centers, network infrastructure sites
ResponsibilitiesHardware/software troubleshooting, user supportNetwork setup, maintenance, troubleshooting

Amazon IT Support focuses on assisting users with hardware and software issues, providing technical support across various devices and systems. Amazon Network Technicians specialize in maintaining and troubleshooting network infrastructure, such as routers and switches. While both roles require technical certifications and work in technical environments, IT Support emphasizes end-user support, whereas Network Technicians focus on network systems. Understanding these differences helps job seekers identify the right role aligned with their skills and career goals.

More about Amazon It Support jobs

What cities are hiring for Amazon It Support jobs?

Cities with the most Amazon It Support job openings:

What states have the most Amazon It Support jobs?

States with the most job openings for Amazon It Support jobs include:

What job categories do people searching Amazon It Support jobs look for?

The top searched job categories for Amazon It Support jobs are:

Amazon It Support jobs near you
Infographic showing various Amazon It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,148 per year, or $41.4 per hour.

IT Support Specialist

BEYOND IT SUPPORT LLC

Aurora, CO • On-site

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Employee discounts
  • Health insurance
  • Paid time off

Job Description
Basic Functions:
  • IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
  • Onsite and Help Desk user support, this position involves some local travel to client locations.
  • Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
  • Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
  • Set-up new computer equipment based on a standard configuration
  • Support of disaster recovery solutions.
  • Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
  • System documentation maintenance and review in ConnectWise & IT Glue.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Fast turnaround of Customer Requests.
  • Ability to multi-task
  • Ability to work in a team and communicate effectively.
  • Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
  • Escalate service requests that require engineer level support, following ticket to resolution.
  • Responsible for entering all time and expenses in ConnectWise as they occur.
  • Enter all work as service tickets in ConnectWise.
  • Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Knowledge,Skills, and/or Abilities Required: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.
  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Service awareness of all organization’s key services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the ability to work in a fast-moving environment.
  • Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
  • Travel to client’s locations as needed (Must have reliable transportation)